List of BPO Publications
Author : Bartlesville Project Office
Publisher :
Page : 28 pages
File Size : 19,18 MB
Release : 1988
Category : Power resources
ISBN :
Author : Bartlesville Project Office
Publisher :
Page : 28 pages
File Size : 19,18 MB
Release : 1988
Category : Power resources
ISBN :
Author : United States. Department of Energy. Bartlesville Project Office
Publisher :
Page : 12 pages
File Size : 46,73 MB
Release : 1986
Category :
ISBN :
Author : United States. Department of Energy
Publisher :
Page : 18 pages
File Size : 17,43 MB
Release : 1996
Category : Power resources
ISBN :
Author : United States. Department of Energy. Bartlesville Project Office
Publisher :
Page : 20 pages
File Size : 14,99 MB
Release : 1993
Category : Natural gas
ISBN :
Author : Mary Lacity
Publisher : Bloomsbury Publishing
Page : 265 pages
File Size : 26,77 MB
Release : 2015-04-23
Category : Business & Economics
ISBN : 1472918495
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
Author : United States. Department of Energy. Bartlesville Project Office
Publisher :
Page : 17 pages
File Size : 38,4 MB
Release : 1992
Category : Natural gas
ISBN :
Author : Bartlesville Energy Technology Center
Publisher :
Page : 28 pages
File Size : 40,96 MB
Release : 1984
Category : Power resources
ISBN :
Author : Kevin P. McCormack
Publisher : CRC Press
Page : 212 pages
File Size : 27,21 MB
Release : 2001-01-24
Category : Business & Economics
ISBN : 9781420025569
Business Process Orientation: Gaining the E-Business Competitive Advantage provides the "why" and the "how" for building the "horizontal" organization - an essential component of the "e" in e-commerce and business. This book shows you how to weave your business processes into hard-to-imitate strategic capabilities that distinguish you from your competition. The book explores the impact that well-defined and carefully integrated processes have on organizational performance. Using the results of extensive research conducted among consumer, business-to-business, and services-based companies, the authors demonstrate that adopting a business process orientation (BPO) has a positive impact on the organizational culture and business performance. The resulting process oriented e-corporation is now positioned as a necessity not only to thrive but also to survive. The old ways of conducting business are out: pushing costs and compromising quality in order to achieve the lowest possible price. The emerging paradigm focuses on the core processes. The hallmarks of a great business still include high customer relevance, internally consistent decisions about scope and value chain activities performed, value capture mechanisms, a source of differentiation and strategic control, a sound operational system, and carefully designed processes. Business Process Orientation: Gaining the E-Business Competitive Advantage shows you how to balance your functional and horizontal orientation to create and maintain a healthy organization.
Author : Sarika Kulkarni
Publisher :
Page : 208 pages
File Size : 38,28 MB
Release : 2005-01-01
Category : Contracting out
ISBN : 9788179924068
Provides information on the BPO revolution that is generating new job opportunities each year.
Author : Douglas Brown And Scott Wilson
Publisher : John Wiley & Sons
Page : 388 pages
File Size : 33,65 MB
Release : 2007
Category :
ISBN : 9788126514397
Special Features: Helps managers · to use outsourcing in meeting today s business challenges· to make the right sourcing decisions - the first time· to achieve operational excellence within and across outsourcing relationships· to communicate outsourcing to your employees, customers and the public· to build new revenue streams through outsourcing· to use outsourcing to reduce corporate risk· to successfully outsource offshore· to craft value-creating outsourcing contracts· to recover a troubled outsourcing relationship· to enhance career as an outsourcing professional About The Book: The Black Book of Outsourcing is a guide to the emerging field of outsourcing management. It will be the most comprehensive and practical outsourcing manual available, including a directory of many of the key vendors in outsourcing management.