Listen to Succeed


Book Description

Listen to Succeed: How to Identify and Overcome Barriers to Effective Listening helps readers gain a better understanding of how listening effectively is the key to increased knowledge, business success, and productive relationships. The text is divided into five chapters. Chapter One defines listening, extols its importance, draws connection between listening and self-esteem, and provides readers with the tools needed to begin to listen with intent. Chapter Two is devoted to external listening barriers. Readers learn about hearing and visual barriers and are provided with tools to better understand and break down these barriers. Chapter Three teaches readers about internal listening barriers, including power and control, performance anxiety, lack of focus, emotional triggers, and more. Chapter Four addresses technology-driven listening barriers, specifically exploring devices and social media. The final chapter helps readers apply what they've learned and offers strategies for enhanced listening. Designed to help readers enhance their listening skills, Listen to Succeed is ideal for courses across the curriculum, including communication, management, leadership, psychology, education, human resources, anthropology, journalism, sociology, political science, and human development. Leslie Shore earned her M.A. in human development and communication from St. Mary's College and her B.A. in anthropology and art history from Simmons College. She is an associate professor of communication at St. Mary's College, a faculty member at Metropolitan State University, an adjunct instructor in communication at Rasmussen College Online, and the owner of Listen to Succeed, a company dedicated to helping build client relationships through listening and communication skills.




Shut Up and Listen!


Book Description

Shut Up and Listen! is a true leadership roadmap to the summit of career success and satisfaction, featuring concise principles for entrepreneurs and business leaders at any level. Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. Over the years, he’s stayed true to the principles that helped him build the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. This book shares the key insights that made it all possible. In Shut Up and Listen!, Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today: Be the Bull No Spare Customers Change, Change, Change Know Your Numbers Follow the 95/5 Rule Take No Out of Your Vocabulary For aspiring entrepreneurs or people in business, this guide will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success. A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.




Just Listen


Book Description

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone. With this groundbreaking book, you will be able to master the fine but critical art of effective communication.




Listening Leaders


Book Description

The book presents ten "golden rules" of listening leadership, organized as Preparation, Principles, and Practices ... which lead to taking Meaningful Action. The authors nicely tie together good listening skills and leadership, showing how each skill contributes to and supports the other. Effective listening enables you to be a good leader, and effective leadership encompasses good listening.




Listen to Your Life


Book Description

A Better Life Is Calling. Are You Ready to Answer? Consider the current state of your life: your work, your relationships, your accomplishments. Are you in the place you’d hoped or expected to be? Is this the best life you could be living? Or is something missing–something you have not yet discovered or articulated that could lead you to the rich, fulfilling life you desire? Fulfill Your Purpose. Decrease Your Stress. Expand Your Life. In your spirit you know the truth: You were born to walk a more fulfilling path, where the definition of success is tailored to your unique gifts and talents. Author, speaker, and life coach Valorie Burton will help you find this path and step onto it with confidence. In Listen to Your Life, you will discover powerful strategies and tools that will enable you to hear what your life is saying to you, take action, and finally live in the abundance of joy, purpose, and true success for which you were created.




Sense and Respond


Book Description

The End of Assembly Line Management We’re in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people’s behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders. This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for businesses of all kinds. We need a management model that doesn’t merely account for, but actually embraces, continuous change. Yet the truth is, most organizations continue to rely on outmoded, industrial-era operational models. They structure their teams, manage their people, and evolve their organizational cultures the way they always have. Now, organizations are emerging, and thriving, based on their capacity to sense and respond instantly to customer and employee behaviors. In Sense and Respond, Jeff Gothelf and Josh Seiden, leading tech experts and founders of the global Lean UX movement, vividly show how these companies operate, highlighting the new mindset and skills needed to lead and manage them—and to continuously innovate within them. In illuminating and instructive business examples, you’ll see organizations with distinctively new operating principles: shifting from managing outputs to what the authors call “outcome-focused management”; forming self-guided teams that can read and react to a fast-changing environment; creating a learning-all-the-time culture that can understand and respond to new customer behaviors and the data they generate; and finally, developing in everyone at the company the new universal skills of customer listening, assessment, and response. This engaging and practical book provides the crucial new operational and management model to help you and your organization win in a world of continuous change.




Listen for Success


Book Description

This Briefcase Book is a helpful tool that shows managers how to master the art of listening. Although it is one of the most important skills a manager can have, it is often ignored. Now managers can find out how to analyze their listening habits to find their strengths and weaknesses, benefit professionally and personally by learning to listen effectively, and interpret someone's true purpose through effective listening.




How to Speak so People Listen


Book Description

In a busy world of noise, how do you get your message across? Everyone knows how vital good communication is in any business. But what’s the point if no-one’s listening to you? How to Speak so People Listen shows you how to make sure that what you’re saying is being listened to and making a difference. Using proven techniques from the world’s most successful communicators, debaters and conversationalists, you’ll discover how to: • Always be heard by speaking in a compelling, persuasive and powerful way • Seize attention, make an impact and leave a memorable first impression • Think fast and quickly adapt your message to suit your audience • Stand out at meetings, conferences, networking events and chance encounters • Be confident at public speaking – someone people really want to listen to Effective tools, strategies, tips and tricks will make sure you’re able to command attention and know that, whenever you speak, people will want to hear what you have to say.




Most Unlikely to Succeed - The Trials, Travels, and Ultimate Triumphs of a "Throwaway" Kid


Book Description

Life in idyllic 1960s McAlisterville, Pennsylvania seems so promising to young Nelson Lauver. But undiagnosed dyslexia soon turns hope and optimism into struggle and shame as he falls far behind in school and is branded lazy. Confused, angry, and determined not to be the dumb kid, he chooses instead to become the bad kid- ending up a loner at odds with the world and with himself. Nelson resigns himself to being hopelessly different and joins the ranks of millions of Americans who try to hide their inability to read and write. At age 29, a chance encounter leads to a diagnosis of dyslexia and a profound rebirth. Ironically, the boy who was afraid to have anyone hear him try to read launches a new career as a writer, broadcaster and speaker. An estimated 10 to 20 percent of Americans suffer from a learning disability. 14 percent of American adults are considered functionally illiterate. More than personalizing these sobering statistics, this uplifting memoir goes beyond one man's account of rising above a learning disability. Most Unlikely to Succeed is an inspirational story that will speak eloquently and profoundly to anyone who has ever struggled to be heard, to be understood, or to make his or her way in the world.




Listen, Learn, Love


Book Description

“Full of insights and lessons you can use throughout your life—especially in challenging times—to create and enjoy better relationships.” —Sarah Beckman, author of Hope in Hard Places Listen, Learn, Love shows those who are feeling overwhelmed, bored, frustrated, stressed, or lonely with the people closest to them how to make changes for the better quickly—even if the other person isn’t willing or engaged. It is a user-friendly guide filled with practical suggestions and simple skills anyone can use to create better relationships. And who doesn’t have at least one relationship in their life they would like to be better? While wanting a good relationship is a great beginning, building great relationships takes a few skills. Listen, Learn, Love is packed with concise and actionable tips shared with clarity, humor and authenticity, and shows readers how to dramatically improve their relationships in thirty days or less. “Susie Miller gets to the heart of what makes relationships thrive in all the messiness and stress of life. This book is a treasure that you can read in a couple hours but that will benefit you for the rest of your life.” —Brian D. McLaren, author of Faith After Doubt “Every once in a while a fresh voice arrives on the scene that cuts through the jargon and meets us right where we are. Susie Miller is exactly that! Her sage advice and authentic, upbeat style had me hooked from page one. Listen, Love, Learn is for everyone who longs for those deep, abiding relationships that make life meaningful.” —Ann Vertel, PhD, author of Take Charge of Your Confidence