Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together




Manager Update


Book Description




Upgrading SAP


Book Description

There's more to upgrading your SAP system than just pressing a button. Here's the next-best thing: a comprehensive guide to the upgrade process. You'll understand project planning and processes, how to use upgrade tools in ABAP and Java systems, and how to upgrade individual products like SAP Solution Manager, SAP BW, SAP CRM, SAP Enterprise Portal, SAP PI and SAP PO, and more. Finally, everything you need to perform successful SAP upgrades In this book, you'll learn about: Project Planning Don't embark on your upgrade journey unprepared. Understand how to plan for the project, and get to know the system architecture, upgrade tools, and strategies that you'll need to be successful. Upgrade Processes Find the steps you'll need to upgrade Java and ABAP systems, modify SAP objects, and learn how to use the right tools for these processes. Upgrading SAP Components Each SAP component has a unique flavor. Get what you need to upgrade each of the major components, including SAP BW, SAP CRM, SAP Enterprise Portal, SAP Process Integration, and more. Highlights: Project planning Technical planning ABAP and Java upgrades SAP Enterprise Portal SAP Process Orchestration SAP BusinessObjects BI Upgrade process and preparation Upgrade tools Modifying SAP objects SAP ERP, SAP CRM, SAP SCM, SAP BW Enhancement packages




Henley Manager Update


Book Description




Monitoring Exchange Server 2007 with System Center Operations Manager


Book Description

System Center Operations Manager 2007 is the new version of Microsoft Operations Manager 2005 and offers valuable new advantages for improving the manageability of Microsoft servers and applications. With this book, you’ll get high-level instruction for using Microsoft’s powerful server administration tool to manage Exchange Server 2007. Focused on monitoring and managing Exchange Server using Microsoft’s powerful new server admin tool, this book delivers exactly the information you need to deploy, manage, and maintain Systems Center Operations Manager 2007.




Database and Expert Systems Applications


Book Description

The Database and Expert Systems Applications (DEXA) conferences bring together researchers and practitioners from all over the world to exchange ideas, experiences and opinions in a friendly and stimulating environment. The papers are at once a record of what has been achieved and the first steps towards shaping the future of information systems. DEXA covers a broad field, and all aspects of database, knowledge base and related technologies and their applications are represented. Once again there were a good number of submissions: 241 papers were submitted and of these the programme committee selected 103 to be presented. DEXA’99 took place in Florence and was the tenth conference in the series, following events in Vienna, Berlin, Valencia, Prague, Athens, London, Zurich, Toulouse and Vienna. The decade has seen many developments in the areas covered by DEXA, developments in which DEXA has played its part. I would like to express thanks to all the institutions which have actively supported and made possible this conference, namely: • University of Florence, Italy • IDG CNR, Italy • FAW – University of Linz, Austria • Austrian Computer Society • DEXA Association In addition, we must thank all the people who have contributed their time and effort to make the conference possible. Special thanks go to Maria Schweikert (Technical University of Vienna), M. Neubauer and G. Wagner (FAW, University of Linz). We must also thank all the members of the programme committee, whose careful reviews are important to the quality of the conference.




Standards for Internal Control in the Federal Government


Book Description

Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountability in achieving an entity's mission is to implement an effective internal control system. An effective internal control system helps an entity adapt to shifting environments, evolving demands, changing risks, and new priorities. As programs change and entities strive to improve operational processes and implement new technology, management continually evaluates its internal control system so that it is effective and updated when necessary. Section 3512 (c) and (d) of Title 31 of the United States Code (commonly known as the Federal Managers' Financial Integrity Act (FMFIA)) requires the Comptroller General to issue standards for internal control in the federal government.




Ubuntu Linux Bible


Book Description

The best resource on the very latest for Ubuntu users! Ubuntu is a free, open-source, Linux-based operating system that can run on desktops, laptops, netbooks, and servers. If you've joined the millions of users around the world who prefer open-source OS-and Ubuntu in particular-this book is perfect for you. It brings you the very latest on Ubuntu 10.04, with pages of step-by-step instruction, helpful tips, and expert techniques. Coverage Includes: The Ubuntu Linux Project Installing Ubuntu Installing Ubuntu on Special-Purpose Systems Basic Linux System Concepts Using the GNOME Desktop Using the Compiz Window Manager Managing E-Mail and Personal Information with Evolution Surfing the Web with Firefox Migrating from Windows Systems Sending and Receiving Instant Messages Using Command-Line Tools Working with Text Files Creating and Publishing Documents Other Office Software: Spreadsheets and Presentations Working with Graphics Working with Multimedia Consumer Electronics and Ubuntu Adding, Removing, and Updating Software Adding Hardware and Attaching Peripherals Network Configuration and Security Going Wireless Software Development on Ubuntu Using Virtual Machines and Emulators Connecting to Other Systems File Transfer and Sharing Managing Users, Groups, and Authentication Backing Up and Restoring Files Setting Up a Web Server Setting Up a Mail Server Setting Up a DHCP Server Setting Up a DNS Server Setting Up a Print Server Setting Up an NFS Server Up a Samba Server Updating your Ubuntu? Ubuntu Linux Bible, Third Edition, is the book you need to succeed!




Software Deployment, Updating, and Patching


Book Description

The deployment of software patches can be just as challenging as building entirely new workstations. Training and support issues can haunt even the most successful software launch for months. Preparing for the rigors of software deployment includes not just implementing change, but training employees, predicting and mitigating pitfalls, and managin




The Making of a Manager


Book Description

Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.