Managing for Results


Book Description

During the past decade, Congress has encouraged a focus on results and improved Fed. mgmt. by enacting a results-oriented statutory framework that calls for performance-based mgmt. This requires organizational cultures to improve decisionmaking, maximize performance, and assure accountability. This report provides results from the year 2000 survey of Fed. managers for each of the 28 agencies included in the survey for selected items regarding results-oriented agency climate, measurement of program performance, and use of performance information to make decisions that looking at high-performing organizations has found to be relevant to the success of those organizations.







Managing for Results


Book Description

GAO-01-592 Managing for Results: Federal Managers' Views on Key Management Issues Vary Widely Across Agencies




Managing for Results


Book Description







Government Performance and Results


Book Description

The complexity of governments today makes the accountability desired by citizens difficult to achieve. Written to address performance policies within state and national governments, Government Performance and Results: An Evaluation of GPRA’s First Decade summarizes lessons learned from a 10-year research project that evaluated performance reports produced by federal agencies under the Government Performance and Results Act (GPRA). The results of this project can help answer a wide variety of questions in political economy and public administration, such as: What factors make performance reports relevant and informative? Has the quality of information disclosed to the public improved? Why do some agencies produce better reports than others? Has GPRA led to greater availability and use of performance information by federal managers? Has GPRA led to greater use of performance information in budget decisions? What steps would make federal management and budget decisions more performance oriented? The book documents the current state of the art in federal performance reporting, measures the extent of improvement, compares federal performance reports with those produced by state governments and other nations, and suggests how GPRA has affected management of federal agencies and resource allocation by policymakers. It also identifies obstacles that must be overcome if GPRA is to deliver on the promise of performance budgeting. The authors chronicle the improvements observed in federal performance reporting through the lens of the Mercatus Center’s annual Performance Report Scorecard. As budget shortfalls and new debt burdens increase interest in public management and budgeting techniques that allow governments to do more with less, this is an appropriate time to take stock of what GPRA has accomplished and what remains to be done. By comparing best performance reporting practices in the US federal government with those in states and other countries, this book speeds the diffusion of useful knowledge at a critical time.







Improving Federal Program Management Using Performance Information


Book Description




Quicker, Better, Cheaper?


Book Description

This volume is a rich compendium of experience and diverse views about systems for introducing greater rationality in American governmental systems. With contributions from skeptics as well as proponents, it adds to the debate over the utility of performance management in American government. Focusing on the Government Performance and Results Act of 1993 (GPRA), the authors also analyze performance budgeting and management in states and local governments. Exploring the performance management movement, the book sets out the point and counterpoint between critics and supporters and provides a common vocabulary for discussion. Steps to improve performance measures are outlined, as well as a discussion of states' progress in managing for results. New survey data reporting on states' performance budgeting is also included. The book reports on GPRA implementation at the Social Security Administration, advocates linking evaluation research with performance management systems, and discusses the limitations of performance incentives in the 1982 federal job training law. Practitioners address the New York City Police Department's innovative "COMPSTAT" system for performance management, and review the recent history of performance budgeting in Florida. Also included are case studies from research scholars on benchmarking for Empowerment Zones, performance funding for higher education in the states, performance management in the Temporary Assistance for Needy Families (TANF) program under the 1996 national welfare reform act, and performance issues in Medicaid, food stamps, and children's health insurance.