Mastering Communication at Work: How to Lead, Manage, and Influence


Book Description

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.




Virtual Teams


Book Description

To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. Electronic communication is now embedded in our daily experience, as is work involving off-site collaborators. Virtual communication has become an essential job skill that is critical to individual and group success, yet most people just muddle through it without giving it any thought. Drawing on decades of scientific research in the fields of psychology, organizational behavior, and sociology, this book explains how to master the art and science of communicating virtually. The author first analyzes the subtle but significant changes that result when conversations are moved online, providing examples and tips to avoid common pitfalls, then discusses how team behavior and decision making can best be guided in this realm. Readers will fully understand what makes teams "click"—what inspires trust, how to get a team "off on the right foot," and what steps to take in order to make good collaborative decisions—as well as other key topics for virtual teamwork, such as best practices for working in the cross-cultural environment. The book serves as an ideal guide for anyone who participates in or manages a virtual team but is also suitable as a supplemental textbook in a business school course on organizational behavior or business communication.




Mastering Business for Strategic Communicators


Book Description

Mastering Business for Strategic Communicators provides strategic communication students and professionals with expert insights on the various major business functions and areas from an assemblage of top strategic communication leaders.




Mastering Communication


Book Description

This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.




Mastering Business English


Book Description




Mastering Business Communication


Book Description

"Mastering Business Communication: Strategies for Success" is a comprehensive guide designed to empower professionals with the essential skills needed to excel in the complex landscape of corporate communication. This book delves into the art and science of effective business communication, offering practical strategies, real-world examples, and actionable insights to elevate one's communication prowess. Readers will explore a wide range of topics, from mastering the nuances of written communication-emails, reports, and memos-to honing verbal communication skills for impactful meetings and presentations. The book also delves into the realm of non-verbal communication, emphasizing the importance of body language and gestures in conveying messages with clarity and confidence. With a focus on adapting communication strategies for diverse audiences and navigating cross-cultural complexities, "Mastering Business Communication" equips readers to succeed in today's globalized business environment. It addresses the challenges of digital communication, providing guidance on leveraging technology effectively while maintaining a human touch. Throughout the book, readers will find insights on crafting persuasive messages, handling challenging interpersonal situations, and developing a leadership communication style. The emphasis on ethical communication and the ability to navigate crises with transparency adds depth to the strategies outlined in the book. Whether you are a seasoned professional looking to refine your communication skills or a newcomer aiming to build a strong foundation, "Mastering Business Communication" serves as a valuable resource, offering a practical roadmap for success in the dynamic and interconnected world of business. Through engaging narratives, practical tips, and interactive exercises, this book empowers individuals to communicate with confidence, connect authentically, and achieve success in their professional endeavors.




Mastering Business for Strategic Communicators


Book Description

Mastering Business for Strategic Communicators provides strategic communication students and professionals with expert insights on the various major business functions and areas from an assemblage of top strategic communication leaders.




Mastering Communication with Seriously Ill Patients


Book Description

Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout.




Mastering Communication Skills


Book Description

Students who complete this workbook will learn about how to successfully complete more complex composition projects. This book also provides instruction to increase vocabulary and spelling skills. Composition projects teach students how to write narrative paragraph, descriptive paragraph, argumentative paragraph, and how to outline and prepare an essay. Additional material is also included on the proper use of grammar n the process of writing. Grade 12.