The Mystery Shopper's Manual


Book Description

The only book for mystery shoppers endorsed by the Mystery Shopping Providers Association.If you are looking for a flexible, fun way to make extra money, mystery shopping may be for you! You can get paid to shop, eat in restaurants, get your hair cut, go to the movies and more . . . and Cathy Stucker will show you how.




The Mystery Shop Chronicles


Book Description

This book is an expose' on the secret world of Mystery Shopping. It contains stories about good mystery shops I have had and bad ones as well. There are some humorous situations highlighted from my years of conducting these shops. It is also a Gold Mine of information for anyone interested in becoming a Mystery Shopper. You can find out how to get started, how to line up a variety of shops and there is a long list of companies that are seeking mystery shoppers included.




Dying in Style


Book Description

Hired to inspect the stores of designer Denessa Celedine anonymously, mystery shopper Josie Marcus's less than stellar report is the least of the designer's problems, after she is found strangled with one of her own expensive snakeskin belts. Original.




Murder With All the Trimmings


Book Description

A humbug of a Shopping mystery... From The Anthony and Agatha Award-Winning Author of Accessory to Murder Includes insider shopping tips! Mystery shopper Josie Marcus doesn?t get the appeal of the year-round Christmas shop. But when three such holiday houses pop up within two blocks, she?s assigned to rate them anonymously. Easy enough, Josie thinks, until she realizes that shoppers at one store are finding a strange?even deadly?secret ingredient in their holiday cake. And Josie must get to the bottom of it all before someone else becomes a Christmas spirit.




Transparency Success Stories


Book Description




The Fashion Hound Murders


Book Description

Josie Marcus has been hired to check out a big pet store?s involvement with puppy mills. When an employee who clued her into the mills? existence shows up dead, Josie realizes that sinking her teeth into this case could mean getting bitten back?




Mystery Shopper's Stories


Book Description

Business owners are always looking at ways to improve customer service delivery. In order to grow and achieve excellent customer satisfaction ratings it is imperative to measure the customer buying experience in an objective manner. Mystery Shopping exercises allow businesses' owners to get a quick, reliable and quality feedback from the customers perspective. In this book, the author tells the tales of real-life Customer Service Stories, and learn how, through the eyes of someone else and setting up a Mystery Shopping programme, you could improve your employees' performances, deliver exceptional customer experiences and thrive in your business.




Shangri-La and Other Stories


Book Description

In these impressionistic and mystical stories and sketches, identities flow into one another in the drag of timeoften unknowingly maintaining adversarial relations to each other in the general symbiotic culture. Here you find an aging escort sipping on gin-n-juice in a hotel in McLeod Ganj; a quaint brass-deity come haunting an Indo-Tibetan youth; a poacher, called Bucephalia, hunting down a musk deer in a dale in Kashmir; a Daoist shrine-keeper casting a Vedic horoscope. Whether it is the Buddha emerging from a veil of mist or the surge of humanity converging in the Kumbha-Mela, it takes you to the seductive realm of intertwined patterns of destiny which nevertheless transcends space and time, cultural and religious boundaries.




Accessory to Murder


Book Description

Someone has killed Halley Hardwicke, the hot young designer of thousand-dollar Italian silk scarves, in the mall parking lot-and police have their eye on Jake, the husband of Josie's best friend Alyce. The couple lived near the wrap maven, but it seems Halley and Jake were a little too neighborly. So Josie decides to do what she does best to help out her friend-go undercover and see if she can find some clues. Because this time, there's a lot more at stake than a scarf, even if it's to die for...




Shop and Let Die


Book Description

Molly Harbison is trying to take care of her family and earn a little money doing mystery shopping jobs around car pool and field trip duty. But an online job suddenly has her questioning everything about her life, including whether it is wise to keep shopping when there is a serial killer targeting mall shoppers. When the FBI enlists her help to find the serial killer, Molly isn't sure she's ready to be more than a domestic-level spy.