Book Description
Meant for home builders to help them streamline their work, save time, and avoid costly mistakes. Including checklists, code information and technical data, this title is aimed at those involved in the home building industry.
Author : National Association of Home Builders of the United States
Publisher : McGraw Hill Professional
Page : 404 pages
File Size : 35,24 MB
Release : 2001
Category : Technology & Engineering
ISBN : 9780071372046
Meant for home builders to help them streamline their work, save time, and avoid costly mistakes. Including checklists, code information and technical data, this title is aimed at those involved in the home building industry.
Author : National Association of Homebuilders
Publisher : McGraw-Hill Professional Publishing
Page : 400 pages
File Size : 17,66 MB
Release : 2000-12-01
Category : Technology & Engineering
ISBN : 9780071589888
Author : NAHB Business Management
Publisher : Builderbooks
Page : 0 pages
File Size : 22,24 MB
Release : 2006
Category : Business & Economics
ISBN : 9780867186161
Nearly 100 of the most useful business forms and contracts for builders are gathered from builders across the country: sales and marketing forms, contracts, agreements, trade contractor specifications, checklists, orientation and quality control documents, and more. Documents can be downloaded from the CD and customized.
Author : Carol Smith
Publisher :
Page : 0 pages
File Size : 44,19 MB
Release : 2003
Category : Construction industry
ISBN : 9780867185621
"Act as if you like your customer," says customer service expert Carol Smith. She shows builders and their management staffs how to make their home buyers' experience a positive one from initial contact through warranty service. Satisfied customers aren't born that way. They're created. A successful customer service program is one of the key elements in closing sales and getting referrals. You can increase sales by developing stronger customer service goals and organizing the activities necessary to reach them. Customer Service for Home Builders explores the fundamental customer service challenges that every service-oriented company faces: - staff - quality - documentation - internal communication - policies and procedures Carol Smith examines the sequence of a builder's relationship with home buyers and shows builders how to initiate service and successfully manage customers' experiences instead of just reacting to issues customers raise. In "Daily Operations: Working with Customers," she focuses on-- - expectations - preliminaries - customers and construction - new home delivery - warranty service The book --with its forms, checklists, documents, and resources guide- provides what you need to give your customer service program new life. It includes what you need to easily institute a comprehensive customer service program. Create satisfied customers every time with Carol Smith's industry-tested guidelines.
Author : Dennis Dixon
Publisher : Builderbooks
Page : 156 pages
File Size : 32,21 MB
Release : 2017
Category : Business & Economics
ISBN : 9780867187540
If you are a great craftsman and project manager but not good at numbers or paperwork, then you need to learn how. Finding Hidden Profits: A Guide for Custom Builders, Remodelers, and Architects shows you step-by-step how to position your business to make more money through these five key elements: * Allowances * Change orders * Draw schedules * Detailed specifications * Comprehensive contracts With more than 30 years of experience working on 300+ projects, from high-end custom homes to remodeling, smoke and fire damage, and annual property maintenance, Dennis Dixon knows how important it is to provide quality work on time and on budget. From choosing the right clients to setting expectations through clear communications and a comprehensive contract, Finding Hidden Profits provides practical advice, simple formulas, and useful tips you can use to start finding the profits hidden in your business today!
Author : National Association of Home Builders
Publisher : Builderbooks
Page : 68 pages
File Size : 28,98 MB
Release : 2016
Category : Architecture
ISBN : 9780867187458
NAHB's Residential Construction Performance Guidelines were created to offer a third-party view of quality issues in residential construction (both new homes and remodeling). The Consumer Reference makes it easy to provide a copy of the guidelines to every customer. Sold in affordable packs of 10, the Consumer Reference is a great addition to your warranty claims process and: Help customers understand the basics of a properly constructed home and how it should perform during the warranty period Take action to resolve customer concerns before they escalate to complaints Exhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines Includes Residential Construction Performance Guidelines for: Site Work and Foundation Floors, Walls, and Roofs
Author : William J. Nowell
Publisher : Builderbooks
Page : 0 pages
File Size : 13,22 MB
Release : 2009
Category : Business & Economics
ISBN : 9780867186437
With this book, home building professionals will learn how to build a rapport with prospective home buyers. Nowell's emphasis on questioning strategies and listening skills helps salespeople build relationships with potential customers and meet prospective buyer's specific needs.
Author : Matt Belcher
Publisher : Builderbooks
Page : 0 pages
File Size : 36,49 MB
Release : 2009
Category : House & Home
ISBN : 9780867186444
This insider's guide to residential green building leads builders through the actual residential construction process and details how green building techniques can be applied. Belcher makes a case for affordable green building based on personal experiences and details.
Author : National Association of Home Builders (U.S.)
Publisher : Cengage Learning
Page : 34 pages
File Size : 34,24 MB
Release : 1998-09-01
Category : Technology & Engineering
ISBN : 9780867184549
Safety is essential on every jobsite. The Jobsite Safety Video provides an overview of the key safety issues residential builders and workers need to focus on to reduce accidents and injuries. This video is intended to be used as a part of an essential construction safety-training program. The first-ever English-Spanish jobsite safety orientation video for home builders! Based on the NAHB-OSHA Jobsite Safety Handbook, the video covers the following topics: Personal Protective Equipment, Lifting Safety, Scaffolding, Trenching and Excavation, Vehicles/Mobile Equipment, Fire Prevention, Housekeeping, Stairs and Ladders, Fall Protection, Tools and Equipment, Electrical Safety, Hazard Communication
Author : David S. Jaffe
Publisher : Craftsman Book Company
Page : 0 pages
File Size : 32,75 MB
Release : 2006
Category : Construction contracts
ISBN : 9780867186123
Profit from the legal wisdom of the National Association of Home Builders staff attorneys. They have researched hundreds of warranty issues for NAHB members and wrote Warranties for Builders and Remodelers to help inform and protect builders and remodelers. Learn how to properly use warranties to market your services while protecting yourself and your business from liabilities.