Offshoring It Services: A Framework For Managing Outsourced Projects


Book Description

This book draws on the rich experience of the author and examines some of the emerging trends in offshoring, and focuses on how to facilitate and succeed in offshored projects. Significantly, it introduces the Offshoring Management Framework, a vendor-neutral way of approaching offshoring strategies for execution and management. The Framework may be adopted by managers at both ends of the offshoring spectrum: at outsourcing organizations and at service delievery firms, onsite and offshore.




Offshoring IT Services


Book Description

Management of Information Technology [IT] Projects executed from offshore destinations has brought a lot of attention on offshore outsourcing, offshoring. Offshore IT sourcing offers many advantages, but executing offshoring is complicated. Mohan Babu K, an Enterprise Architect with a global 2000 firm has worked extensively on offshored projects. He was formerly an executive with offshoring services firm Infosys Technologies. Mohan has drawn his professional observations and research in the second, extended edition of this book. Containing 300 pages, the revised edition of Offshoring IT Services is one of the most informative and detailed publications available on the subject. The book includes practical insight, strategic guidelines, interviews with experts, and case studies. The book examines some of the emerging trends and practices of managing offshored projects and explores practical ideas. It also bridges the gap between offshoring strategies and execution of globally distributed IT projects by introducing an Offshoring Management Framework [OMF], a vendor-neutral way of approaching offshoring strategies for execution and management. The Framework is intended to be adopted by IT executives and managers at 'both' ends of the offshoring spectrum - client and vendor service professionals. New sections in the revised second edition include chapters on managing offshored Pre-sales and Enterprise Architecture




The Offshoring Challenge


Book Description

The continuous search for efficiency gains and the goal of attaining a sustainable competitive advantage have steadily increased the volume of goods and services procured globally from third party vendors. In this context, named as “the next wave of globalization”, the offshoring phenomenon has stimulated research and political debates. With the rise of services offshoring, international value chain disaggregation for services has reached a formerly unknown scale. Also, it is increasingly complex transactions, requiring a higher degree of qualification, which are becoming subject to offshoring as well. The Offshoring Challenge: Strategic Design and Innovation for Tomorrow’s Organization features selected chapters by an international research community on the topic of offshoring. All potential business models from offshore outsourcing to third party providers are covered, from cooperative arrangements to internal organizational set-ups including captive offshore centers. Contributions have significant insights regarding: the increasing offshoring of knowledge-intensive services; the offshoring process; business models incorporating offshoring; the hidden costs of offshoring; and the administration of offshoring activities within firms The book is aimed at a broad audience of scholars, students and practitioners in the fields of strategy, international business and operations management.




Offshoring Opportunities


Book Description

offshoring opportunities is on target for today's marketplace "This book provides a much needed framework for offshoring that supports making sound business decisions in this area, and it can help guide the management of the resulting offshore relationship in an efficient and effective manner. John brings clarity and structure to this broad and complex subject." -Jim Maloney Chief Security Executive Corillian Corporation "An extremely well-written and researched book. Starts with a good background on the political and cultural implications of offshoring and proceeds to provide an invaluable guide to take the reader through the sourcing decision and how to make it." -Charly Paelinck Vice President of Application Development Harrah's Casino "We evaluate many different offshoring and site selection decisions each year for our clients, and I encourage every executive faced with these quandaries to consider the strategies discussed in this book. Offshoring Opportunities can be used as a practical review before investing millions, and it may just help you avoid several unintended consequences." -Jay Doherty Principal Mercer Human Resource Consulting




Managing IT Outsourcing, Second Edition


Book Description

Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.




The Handbook of Global Outsourcing and Offshoring


Book Description

Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.




IT Outsourcing: Concepts, Methodologies, Tools, and Applications


Book Description

"This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.




Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy


Book Description

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.




Offshoring Information Technology


Book Description

The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.