Organization Excellence: Productivity and Improvement (A Simple Approach)


Book Description

Throughout my years of productivity and IT consultancy with implementation, I have encountered numerous challenges faced by organization to implement an efficient and effective system that works for them. When such challenges are not handled properly, it resulted in implementations which are not optimized to the organization business requirement. I would like to provide some useful information, which can help organizations to implement productivity and improvement activities into their daily operations. There are many factors that can affect productivity of an organization. As it is not possible for me to cover every tool which can help to improve productivity, I have decided to concentrate on some of the key ones here. I will be touching on plant layouts, proper quality frameworks and management system for the discussion in this book. An organization with an optimized system in place, can contribute to good output performance. It increases the efficiency and effectiveness of an organization. Internal controls should be installed to ensure that products at every stage of the process are being checked for conformance. Enforcement of the compliance to the procedures and internal controls that were implemented should also be available to ensure that the defined goals and objectives are met. A good organization should stress on training for staff. Such training should be structured in a way that it is geared towards equipping staff with the relevant skill sets and knowledge to perform their job. Job skill matrix table could be put up to develop staff further and also serve as a tool for resource planning. I cannot stress enough the importance of how a good proper strategic planning and implementation can contribute greatly to the success of an organization performance. Due to this, I have also included Business Continuity Planning as one of the criteria for organization excellence. With the occurrence of natural disaster, haze, pandemic flu episode and any unexpected happening, it warrants some form of planning to prepare the organization to systematically react in the event such occurrence is to happen. As a value added service, I have included a few Excel templates for some of the tools cover in this book in the website: http://pqi.dscloud.biz. You will need to be a registered user in order to gain access to them. They are listed as follows: - Fish Bone Diagram using Excel - Moving Average using Excel - Correlation using Excel - Covariance using Excel - Percentile using Excel - Pareto Chart using Excel - Solver using Excel - Goal Seek using Excel




The Improvement Guide


Book Description

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.




Standardized Work with TWI


Book Description

This book presents what the training within industry (TWI) program is and how its presence affects the understanding of work standardization, focusing on the practical aspects of the implementation of work standardization in the elimination of human errors in manufacturing and service processes.




Succeed with Productivity and Quality


Book Description

This book is the culmination of inter-firm comparisons done by the author of more than 4,000 companies in over 100 different industries. These productivity analyses and comparisons all show that virtually every organization, even the best, can learn from their competitors and counterparts, as well as from self-analysis, about how to achieve more and better through improved organization and utilization of their resources. Part I explains what productivity is and why it’s so important. Part II describes how productivity problems and opportunities can be identified through measurement and systematic analysis. While this is not a statistical textbook, it explains through simple and practical solutions how one can benefit from relevant measurement. Part III outlines how each individual person can improve their productivity and become significantly more efficient and effective. Part IV reviews how productivity can be enhanced through better planning, organization, use of time, knowledge, technology and resources. This basic and comprehensive book is intended for entrepreneurs, managers of local branches of large corporations, such as banks, business chains, as well as managers or aspiring managers in other private or public organizations. It is essential reading for students of business administration, economics, as well as managerial practices, and fills a hole in the training of students in all fields where they will manage people and resources. Professionals, other knowledge workers and technical people also benefit because their professional training usually concentrates on their specific expertise and not productivity improvement. Over the years it has become clear that even managers of the best organizations can benefit by learning from the experience of others.




The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition


Book Description

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ’s Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: • Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions • Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.




Improving Performance


Book Description

Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.




Proceedings of the 11th International Conference on Production Research – Americas


Book Description

This book presents the proceedings of the conference and provides valuable insights into the issues facing Small and Medium Enterprises (SMEs), particularly in the areas of sustainable operations and digitalization. It comprises a series of papers presented at the conference, covering topics such as: challenges faced by SMEs in a post-pandemic era; digitalization and its impact on SMEs; sustainable operations in SMEs; international market performance improvement in SMEs; SMEs infrastructure and integration with research, development, and innovation institutions; and SMEs participation in business networks. The papers offer a unique perspective on the challenges and opportunities facing SMEs and provides practical solutions for those looking to help their organizations thrive in a rapidly changing business environment.




Road to Excellence Incredible 5S for Productivity Improvement


Book Description

This book focuses on the technical aspects and practical experiences of productivity and quality improvement which can be applied in offices, factories, schools or any other workplace as well as at the household level. Top level officers including CEOs, Human Resource Managers, Trainers, and Consultants can use this book as a resource and a handbook to steer their organizations towards a productive direction with increased profits as well as higher employee morale. In addition, this book will be a fruitful set of guidelines to make the lifestyle of the general public meaningful and productive physically as well as spiritually. This book discusses the concept of productivity as well as productivity and quality improvement techniques by focusing primarily on the 5S concept. These themes can be easily applied almost anywhere. They have been proved in several nations and practical examples are explained in a straightforward manner so that they can be understood by any level of reader. This book is useful and rewarding for anyone who loves his country because the final outcome of individual productivity and quality improvement directly contributes to the Gross Domestic Product which is the main feature of economic development of any country.




Improving Organizational Performance


Book Description

This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance.




The ASQ Certified Manager of Quality/Organizational Excellence Handbook


Book Description

This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.