McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care


Book Description

. Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition




CI Changes from Suggestion Box to Organisational Learning


Book Description

This title was first published in 2000: A consideration of continuous improvement (CI) practice and performance. It brings together the results of a survey conducted simultaneously in a number of countries, with the express intention of building up understanding of how companies throughout the world are managing the process of implementing and, perhaps more importantly, sustaining, the process of CI. In so doing, the book offers a perspective on the similarities and differences of experience in a number of countries and sheds light on possible generic problems that managers throughout the world will have to grapple with if they are to take advantage of the true potential offered by their significant investments in human resources.




The Innovation Journey


Book Description

This book examines the results of a major study of innovation in organizations, calling into question most of the explanations of the innovation process that have been proposed in the past. The authors find that the innovation process is neither sequential and orderly, nor is it a matter of random trial-and-error; rather it is best characterized as a nonlinear dynamics system. They explain that the innovation journey involves motivating and coordinating people to develop and implement ideas by engaging in transactions with others while making the adaptations needed to achieve desired outcomes within changing organizational contexts.




Continuous School Improvement


Book Description

"A hallmark volume by one of the nation′s most accomplished school improvement scholars. This is the most thoroughly researched, well-crafted, and useful volume on continuous improvement available. Smylie does for ′continuous improvement′ what Fullan did for change." —Joseph Murphy, Professor Vanderbilt University Discover what it takes to create lasting, positive change for your school, your teachers, and your students! Focusing on school change that improves teaching and learning, this guide for principals integrates evolutionary change theory with the research on continuous improvement. Mark A. Smylie begins with a succinct overview of organizational change that provides readers with the foundation they need to embark on a school change initiative. Interviews with educators involved with organizational change provide insightful examples and first-person responses to the challenges inherent in school change. Continuous School Improvement also addresses the major implementation problems that leaders face, such as: Building trust Creating a culture of mutual responsibility Building support Setting goals Responding to teachers′ stress in the face of change




The Quality Movement and Organization Theory


Book Description

Bridging theory and practice, the contributors assess new quality approaches, how they work, and the conditions under which they are effective.




Handbook of Industrial and Systems Engineering


Book Description

A new edition of the bestselling industrial and systems engineering text, this book provides students, researchers, and practitioners with easy access to a wide range of industrial engineering tools and techniques in a concise format. It expands the breadth and depth of coverage, emphasizing new systems engineering tools, techniques, and models. New coverage includes control charts, engineering economy, health operational efficiency, healthcare systems, human systems integration, lean systems, logistics transportation, manufacturing systems, material handling systems, process view of work, queuing systems, reliability systems and tools, and six sigma techniques.




Fundamentals of Quality Control and Improvement


Book Description

A statistical approach to the principles of quality control and management Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Fourth Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, the timely new edition bridges the gap between statistical quality control and quality management. Promoting a unique approach, the book focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. The Fourth Edition of Fundamentals of Quality Control and Improvement also includes: New topical coverage on risk-adjustment, capability indices, model building using regression, and survival analysis Updated examples and exercises that enhance the readers’ understanding of the concepts Discussions on the integration of statistical concepts to decision making in the realm of quality assurance Additional concepts, tools, techniques, and issues in the field of health care and health care quality A unique display and analysis of customer satisfaction data through surveys with strategic implications on decision making, based on the degree of satisfaction and the degree of importance of survey items Fundamentals of Quality Control and Improvement, Fourth Edition is an ideal book for undergraduate and graduate-level courses in management, technology, and engineering. The book also serves as a valuable reference for practitioners and professionals interested in expanding their knowledge of statistical quality control, quality assurance, product/process design, total quality management, and/or Six Sigma training in quality improvement.




Organizational Learning and Development


Book Description

It is now widely accepted that organizational maturity is dependent on being able to reorganize on a continuous basis and learn faster and more effectively than your competitors. Organizations that want to be sure they are competing at the highest level need clear indicators that their organizational learning and development capability is fully functional. This new book by Paul Kearns focuses on the need for an evidence-based approach to learning and development, bringing together the author’s extensive knowledge of HRM and organizational learning with new developments in the field. The book demonstrates how evidence evaluation can improve professionalism in organizational design and development, showing that this approach can create value not just for shareholders, but for employees and society as a whole. Organizational Learning and Development: From an Evidence Base is the perfect book for postgraduate students studying on evidence-based HRM courses and for the reflective learning and development practitioner.