Managing the Unknowable


Book Description

It's What You Don't Know That Counts Discover the important roles chance and uncertainty play insuccessful strategic planning. In this ingenious work, author RalphD. Stacey shows managers how their companies can benefit from theunexpected developments that impact their business and how they canprepare to creatively leverage the opportunities such developmentspresent. He explains how an appreciation of conflict and teamdialogue can help managers discover and build on the innate energyof their organizations. And he illustrates his theories withreal-world examples from Sony, Kodak, Federal Express and othernoted market innovators.




The Edge of Organization


Book Description

What Newton′s Principia was to his natural science colleagues, Russ Marion′s The Edge of Organization is to today′s social scientists. This book clearly elucidates the arrival of the social sciences at the end of the alley of modernism but then presents us with the tools and ideas to climb out of a dead end, rise above old limitations, and take flight for new horizons bright with promise for advancing both theory and praxis. . . . For social scientists, it is both the most relevant and most easily apprehended treatment to date of the totality of chaos and complexity theory and technique. --Raymond A. Eve, Editor, Chaos, Complexity, and Sociology The Edge of Organization offers a readable, comprehensive, and integrated overview of the new sciences of chaos and complexity. Author Russ Marion describes formal and social organizations from the perspective of chaos and complexity theories. His multidisciplinary approach will appeal to students and scholars across a wide range of social sciences. This book is generously illustrated and includes comprehensive references plus an annotated bibliography of useful books and articles. The Edge of Organization will appeal to students and professionals in sociology, management/ organization studies, management studies, marketing, political science, public administration, and psychology.




Leading at the Edge of Chaos


Book Description

Praise for Leading at the Edge of Chaos "If your organization is facing any anticipated chaotic event in the next six months-and who isn't-you should read Daryl Conner. His tough-minded definitions of winners vs. losers will make you think twice." -Craig E. Weatherup, Chairman and CEO, The Pepsi-Cola Company "Conner's new book is thoroughly original and useful on the mastery of leading change." -Warren Bennis, Distinguished Professor of Business Administration, University of Southern California, and author of Organizing Genius "Daryl Conner has done it again! The leading authority on managing change has given us what we need right now. Leading at the Edge of Chaos offers prescriptive advice for leading in today's world, where the tempo and thrust of change has escalated. A must read for anyone who is still breathing and leading." -Ken Blanchard, coauthor of The One Minute Manager(r) "Delightful and thought-provoking . . . [links] deep organizational research with useable 'real world' advice . . . I would recommend this book to others-senior line leaders and their management teams." -Kenneth Schwenke, Senior Vice President, Human Resources, Aramark Corporation "In the new reality in which the human need for control is continuously assaulted by escalating change, Daryl Conner provides [organization leaders] . . . steps to take . . . in clear language and vivid images, with psychological insight and knowledge born out of broad hands-on experience." -Judy Bardwick, author of In Praise of Good Business and Danger in the Comfort Zone "Every executive who is leading constant change in their organizations should read this book." -Don Beattie, Chief Executive, Personnel, The BOC Group (U.K.) "Gone are the days when innovations and new ventures were incremental in scope and sequential in nature. In their place is 'perpetual unrest,' unending, fundamental changes . . . " -Daryl Conner In his 1993 classic, Managing at the Speed of Change, Daryl Conner showed managers how to implement business innovations on time and under budget. In this groundbreaking new book, he shows them how to ride the whirlwind. The tempo of change has sped up to a dizzying pace over the past few years. Globalization, rapid-fire technological innovation, and mounting pressure for shareholder value have pushed the markets into a state of ceaseless turmoil. What was cutting-edge change management theory just five years ago now seems naive. Success amidst such a maelstrom of change calls for much more than what change management models have to offer. It calls for a radically new kind of organization, nimble enough to adapt instantly to changing market conditions, and piloted by leaders versed in the art of Leading at the Edge of Chaos. This book is not about decision making; it is about execution. It is not about predicting change; it is about adapting to it at a moment's notice. Internationally renowned "Change Doctor" Daryl Conner defines the new roles that all leaders must assume in order to direct the changes that are crucial to their organizations' survival. He schools them in all of the essential components of the change process. And, most importantly, he arms them with action steps for instilling their companies with the nimbleness and resilience needed to survive and thrive in today's supervolatile markets. Conner also introduces the revolutionary concept of human due diligence-the human equivalent of financial due diligence and an indispensable tool for orchestrating major enterprisewide transitions. Strategic, results-oriented, and proactive, human due diligence focuses on people's capacity to absorb change as a limited resource, and offers tools for ensuring that there is sufficient capacity available to face the next challenge-and the many others sure to follow.




Managing Chaos


Book Description

Few organizations realize a return on their digital investment. They’re distracted by political infighting and technology-first solutions. To reach the next level, organizations must realign their assets—people, content, and technology—by practicing the discipline of digital governance. Managing Chaos inspires new and necessary conversations about digital governance and its transformative power to support creativity, real collaboration, digital quality, and online growth.




Chaos Organization and Disaster Management


Book Description

Chaos Organization and Disaster Management offers a scholarly survey of disaster response behavior and management in the face of natural and manmade catastrophe. The author provides a methodological and empirical platform from which to initiate a critical analysis of disaster management. Sparked by a unique field study of the Israeli experience during the Gulf War, this book demonstrates the massive divide between individual responses to disaster and the actual functioning of disaster management organizations. It exposes the fundamental flaws of disaster management agencies, analyzing disasters from the perspectives of both agencies and potential victims. Formulating an alternative approach to disaster management that draws upon the advantages of privatization, this volume appraises methods of measuring disaster agency effectiveness, emphasizing the citizen vantage point and stakeholder evaluations. It outlines the intrinsic bureaucratic constraints that impede the efficacy of government agencies, and reveals the disconnect between organizational and victim perceptions of disaster. By highlighting a new empirically based understanding of disaster behavior, the book recommends moving the focus of disaster management to a social process model that will save lives.




Chaos and Organization in Health Care


Book Description

One of the most daunting challenges facing the new U.S. administration is health care reform, The size of the system, the number of stakeholders, and ever-rising costs make the problem seem almost intractable. But in Chaos and Organization in Health Care, two leading physicians offer an optimistic prognosis. in their frontline work as providers, Thomas Lee and James Mongan see the inefficiency, the missed opportunities, and the occasional harm that can result from the current system. The root cause of these problems, they argue, is chaos in the delivery of care. If the problem is chaos, the solution is organization, and in this timely and outspoken book, they offer a plan.




Organizations and Chaos


Book Description

This unique book brings chaos theory out of the physics laboratory and into the business boardroom; it demonstrates how chaos theory can be applied to the practical world of business. Priesmeyer takes a fresh look at management in organizations using a unique method of displaying nonlinearity in common business data. He shares a simple procedure for displaying chaotic systems with the reader and the result is an entirely new perspective on marketing, finance, production, and human resource issues. The book is unique because it avoids any difficult mathematics and still delivers very practical applications for managers of all types. In some cases the implications for specific jobs such as that of a retail store manager, a sales manager, and a counselor are discussed in detail. The discussions of free will and visioning will have a real impact on anyone involved in planning. Part One of this book presents the notion of Corporate Chaos Theory and provides the concepts methods used by the author. Chapter 1 introduces the concept of nonlinearity and blends a discussion of chaos in biology into an example in business. Chapter 2 explains the simple method used by Priesmeyer in detail and applies that method to demonstrate organizational limit cycles. Chapter 3 draws on an analogy with cardiology to explain organizational behavior. Part Two consists of four chapters addressing applications in the functional areas of business. Chapters examine marketing, managerial finance, chaos in the production process, and a wide range of human resources issues, including stress. The chapter on production processes addresses new quality approaches and shows the weaknesses of common quality control tools and procedures. The final section of the book addresses decision making. Chapter 8 is directed to anyone involved in forecasting. It also includes an amusing attack on traditional statistics. The following chapters address Strategic Decision Making and provide a preliminary agenda for any company wishing to explore the methods in greater detail. Chapter 11 brings chaos theory down to a common, personal level, and explains the implications for certain specific jobs ranging from sales representatives to marriage counselors. The final chapter readdresses the concept of free will and includes an insightful exercise and conversation.




The Chaos Imperative


Book Description

Outlines professional strategies that reveal how efficient organizations from Fortune 500 companies to the U.S. Army are benefitting from small allowances of unstructured space and disruption in their planning and decision-making processes.




Enabling Creative Chaos


Book Description

In the summer of 2008, nearly fifty thousand people traveled to Nevada’s Black Rock Desert to participate in the countercultural arts event Burning Man. Founded on a commitment to expression and community, the annual weeklong festival presents unique challenges to its organizers. Over four years Katherine K. Chen regularly participated in organizing efforts to safely and successfully create a temporary community in the middle of the desert under the hot August sun. Enabling Creative Chaos tracks how a small, underfunded group of organizers transformed into an unconventional corporation with a ten-million-dollar budget and two thousand volunteers. Over the years, Burning Man’s organizers have experimented with different management models; learned how to recruit, motivate, and retain volunteers; and developed strategies to handle regulatory agencies and respond to media coverage. This remarkable evolution, Chen reveals, offers important lessons for managers in any organization, particularly in uncertain times.




Managing Chaos and Complexity in Government


Book Description

To keep government operating smoothly, changes in public managementpolicy and strategy usually follow the old rule of change--that itmust evolve in a systematic and incremental fashion. But in today'sunpredictable world of shrinking budgets, demands for betterservice, and greater accountability, playing by the old rules justdoesn't make sense. In this book, L. Douglas Kiel presents a framework that addressesthe new chaotic reality of public management and the need forresponsive change and innovation. By acknowledging the potentialfor positive change and renewal that can arise from uncertainty andinstability, Kiel offers managers a paradigm for transforminggovernment performance. In easy to understand terms, the author offers an overview of theconcepts of chaos theory and the science of complexity and hedemonstrates how public administrators can apply these concepts tocreate a new vision of organizational change. The book presents arange of both traditional and innovative managementtechniquesshaping organizational cultures, flattening hierarchies,and re-engineering work--and evaluates their capacity to alloworganizational systems to respond to change. Written for public administrators and the faculty and students ofpublic management, this book describes the importance of disorder,instability, and change and examines how new chaos theories areapplied to public management. Drawing on data from the author'scase studies, the book is filled with charts, graphs, and practicalcomputer spreadsheet exercises designed to give public managers andstudents of public management hands-on experience to meet thechallenges of organizational change.