Technopols


Book Description

In recent years first Chile, then Argentina, Brazil, and Mexico have abandoned decades-old authoritarian political regimes and state-directed economic strategies and moved toward democratized politics and freer markets. This volume seeks to understand the key roles of "technopols"--technically skilled, politically savvy leaders--in these transformations. It is based in part on elite interviews with each of the leaders discussed: Domingo Cavallo of Argentina, Pedro Aspe of Mexico, Fernando Henrique Cardoso of Brazil, and Evelyn Matthei and Alejandro Foxley of Chile. All are major social scientists turned politicians who, the authors argue here, have themselves contributed to the formulation of the ideas that they eventually came to implement in their respective governments. Contributors are Jorge I. Domínguez, Javier Corrales, Stephanie R. Cobb, João Resende-Santos, Delia M. Boylan, and Jeanne Kinney Giraldo.




The Velocity Advantage


Book Description

Are you drowning in useless meetings? Your projects crushed by the weight of too many stakeholders? What if you could achieve better, faster and more meaningful outcomes at work and in your career? The way we work now is based on industrial-age thinking - back when waste was measured by the scrap pile at the end of the assembly line. Today's waste is often invisible, but it's just as fatal for companies and careers. Seventy percent of all projects fail. And big companies no longer beat small ones. Fast companies beat slow ones, and their velocity comes from getting the right people engaged at the right time - in the right way. By redefining teamwork for the 21st century, The Velocity Advantage will help you achieve better and faster results with less effort and aggravation. The former CIO of Coca-Cola and founder of Brand Velocity and Consequent consulting, Jack Bergstrand's revolutionary ideas are based on 35 years of research and experience across a wide range of companies and industries. Gain valuable insights about your personality type, and learn how you can work with others in a new way - with more impact, energy and personal engagement. Success is not about speed or direction. It requires speed and direction. This book shows how to achieve both. Break free of industrial-age thinking. Make sense of cross-functional chaos. Discover a better way to work - with The Velocity Advantage.




Dragged Off


Book Description

A Vietnamese Refugee, a Viral Video, and the United Airlines Scandal That Started It All “His refusal to give up his seat on a United Airlines flight, and the ensuing assault he suffered, is emblematic of how far we, the people, still have to travel to create a world with liberty and justice for all.” —Marlena Fiol, PhD, globally recognized scholar and speaker and author of Nothing Bad Between Us Dr. David Dao was dragged off United Express Flight 3411 on April 9, 2017 after refusing to give up his seat. In the tradition of contemporary immigrant stories comes a personal narrative of the many small but significant acts of racial discrimination faced on the way to the American Dream. The unseen effects of discrimination. The United Airlines scandal of 2017 garnered over a million views on YouTube. A result of an overbooking overlook, security officials forcibly removed Dr. Dao after refusing to give up his seat. He awoke in the hospital to a concussion, a broken nose, several broken teeth, and worldwide attention. Things aren’t always fair for an immigrant, but according to Dr. Dao, you can prevail if you firmly advocate for yourself. A response to a lifetime of oppressive acts. Why was Dr. Dao so adamant on his right to a seat? His entire life had led to that moment. A Vietnamese refugee, he fled his home country during the fall of Saigon. He was stranded in the Indian Ocean, immigrated to the United States, enrolled in medical school for a second time, built a practice, and started a family-all the while battling the effects of discrimination and what he had to embrace as a result. This is his story. If you are moved by immigrant stories, or books like America for Americans, Minor Feelings, How to Be an Antiracist, or The Making of Asian America, then you’ll want to read Dr. David Dao's story, Dragged Off.




The Night Albums


Book Description

We live in an era of abundant photography. Is it then counterintuitive to study photographs that disappear or are difficult to discern? Kate Palmer Albers argues that it is precisely this current cultural moment that allows us to recognize what has always been a basic and foundational, yet unseen, condition of photography: its ephemerality. Through a series of case studies spanning the history of photography, The Night Albums takes up the provocations of artists who collectively redefine how we experience visibility. From the protracted hesitancies of photography’s origins, to conceptual and performative art that has emerged since the 1960s, to the waves of technological experimentation flourishing today, Albers foregrounds artists who offer fleeting, hidden, conditional, and future modes of visibility. By unveiling how ephemerality shapes the photographic experience, she ultimately proposes an expanded framework for the medium.




Building Leadership Character


Book Description

Extending beyond traditional leadership books to offer readers a path for developing their own character, this compelling new text uses a storytelling approach and real-world cases to explore different dimensions of leadership character. With a clear, student-friendly writing style, bestselling author Amy Newman deftly captures various approaches in which corporations and people respond to situations in difficult times and learn from mistakes. Using real companies and situations, each chapter examines a leadership character dimension such as accountability, integrity, authenticity, and courage. Readers will learn to develop their own character, emotional intelligence, and leadership skills as they engage with assessments, reflection opportunities, and exercises.




The Apology Impulse


Book Description

WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.




Cases in Public Relations Management


Book Description

Now in its third edition, Cases in Public Relations Management uses recent cases in strategic communication designed to encourage discussion, debate, and exploration of the options available to today's strategic public relations manager, with the help of extensive supplemental materials. Key features of this text include coverage of the latest controversies in current events, discussion of the ethical issues that have made headlines in recent years, and strategies used by public relations practitioners. The problem-based case study approach encourages readers to assess what they know about communication theory, the public relations process, and management practices. New to the third edition: Eighteen new cases including Snap, Wells Fargo, SeaWorld, United Airlines, and Starbucks. Additional emphasis on social media and social responsibility for communication management today. End-of-chapter activities that reinforce concepts. Developed for advanced students in strategic communication and public relations, this book prepares them for their future careers as communication and public relations professionals. The new edition features a fully enhanced companion website that includes resources for both instructors and students. Instructors will find PowerPoint Lecture Slides, Case Supplements, Instructor Guides, and Answer Keys for Quizzes and End-of-Chapter Activities. Students will benefit from Quizzes, a Glossary, and Case Supplements.




Effective Crisis Communication


Book Description

This fully updated fourth edition includes the latest theories and innovative approaches for handling crisis and, unlike other crisis communication texts, explores how effective crisis communication can result in organizational opportunity, renewal and growth.




Encounters in Video Art in Latin America


Book Description

With insightful essays and interviews, this volume examines how artists have experimented with the medium of video across different regions of Latin America since the 1960s. The emergence of video art in Latin America is marked by multiple points of development, across more than a dozen artistic centers, over a period of more than twenty-five years. When it was first introduced during the 1960s, video was seen as empowering: the portability of early equipment and the possibility of instant playback allowed artists to challenge and at times subvert the mainstream media. Video art in Latin America was—and still is—closely related to the desire for social change. Themes related to gender, ethnic, and racial identity as well as the consequences of social inequality and ecological disasters have been fundamental to many artists’ practices. This compendium explores the history and current state of artistic experimentation with video throughout Latin America. Departing from the relatively small body of existing scholarship in English, much of which focuses on individual countries, this volume approaches the topic thematically, positioning video artworks from different periods and regions throughout Latin America in dialogue with each other. Organized in four broad sections—Encounters, Networks and Archives, Memory and Crisis, and Indigenous Perspectives—the book’s essays and interviews encourage readers to examine the medium of video across varied chronologies and geographies.




Business History in Latin America


Book Description

A new edition of a book first published in Bogotá, this English edition is a crucial addition to the literature on Latin American business history for a wider English-speaking audience, and it will be of interest to business and economic historians generally. Essays are included by leading economic historians of Latin America from the UK and from other countries. Each contributor has managed to relate the business history of a selected country to the main trends in its economic development.