PCCE Study Manual


Book Description

1st edition







The Customer Centric Enterprise


Book Description

Companies are being forced to react to the growing individualization of demand. At the same time, cost management remains of paramount importance due to the competitive pressure in global markets. Thus, making enterprises more customer centric efficiently is a top management priority in most industries. Mass customization and personalization are key strategies to meet this challenge. Companies like Procter&Gamble, Lego, Nike, Adidas, Land's End, BMW, or Levi Strauss, among others, have started large-scale mass customization programs. This book provides insight into the different aspects of building a customer centric enterprise. Following an interdisciplinary approach, leading scientists and practitioners share their findings, concepts, and strategies from the perspective of design, production engineering, logistics, technology and innovation management, customer behavior, as well as marketing.







Social Work, Sociometry, and Psychodrama


Book Description

This open access book outlines the intersections between social work and the methods of sociometry and psychodrama. Different sections offer essential practice wisdom for both trauma-focused and trauma-informed experiential work for individuals, groups, organizations, and communities. This text enriches the understanding of various action-based approaches and highlights how to enliven social work practice. The chapters include clinical vignettes and examples of structured sociometric prompts with diverse populations, topics, and social work settings to enhance the understanding of group practice, individual practice, and community practice. It provides social workers and other professionals with dynamic tools to improve assessment, intervention, activism, and leadership. Strength-based practical tools are offered to readers, along with guidance for theoretical conceptualizations. This integrative book is an essential read for students, practitioners, leaders, and scholars within the fields of social work, psychodrama, the creative art therapies, group therapy, community organizing, and social activism.




Panel Data Econometrics with R


Book Description

Panel Data Econometrics with R provides a tutorial for using R in the field of panel data econometrics. Illustrated throughout with examples in econometrics, political science, agriculture and epidemiology, this book presents classic methodology and applications as well as more advanced topics and recent developments in this field including error component models, spatial panels and dynamic models. They have developed the software programming in R and host replicable material on the book’s accompanying website.




Cpce Secrets Study Guide: Cpce Test Review for the Counselor Preparation Comprehensive Examination


Book Description

***Includes Practice Test Questions*** CPCE Secrets helps you ace the Counselor Preparation Comprehensive Examination, without weeks and months of endless studying. Our comprehensive CPCE Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPCE Secrets includes: The 5 Secret Keys to CPCE Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; Comprehensive sections including: Erickson's Stages of Development, Jean Piaget's Theory of Development, Oedipus and Electra Complexes, Nature vs. Nurture, Maslow's Hierarchy of Needs, Spirituality and Personality Development, Neuropsychological Assessment, Anxiety and Mood Disorders, Substance-Related Disorders, Treatment Options for Cognitive Disorders, Generativity vs. Stagnation, Cultural Norms, Worldview, Acculturation, and Assimilation, Americans with Disabilities Act, Basic Facts about Suicide, Co-dependency, Active-Directive and Person-Centered Counseling Models, Basic Tenants of the Psychoanalytic Counseling Theory, Counselor/Client Relationship, Object Relations Theory, Rogerian and Gestalt Theories, Existential Therapy, Eric Berne's Transactional Therapy, and much more...










Chemical Process Design and Integration


Book Description

Written by a highly regarded author with industrial and academic experience, this new edition of an established bestselling book provides practical guidance for students, researchers, and those in chemical engineering. The book includes a new section on sustainable energy, with sections on carbon capture and sequestration, as a result of increasing environmental awareness; and a companion website that includes problems, worked solutions, and Excel spreadsheets to enable students to carry out complex calculations.