Performance Budgeting for State and Local Government


Book Description

Provides a comprehensive theoretical and practical framework for informing budget decisions based on the efficiency and effectiveness of service delivery. The authors enliven the text with references to their original research and personal experiences with performance measurement, citizen satisfaction surveys, and financial management practices. This edition includes increased coverage of cost accounting procedures and of citizen participation in performance management.




Leading Performance Management in Local Government


Book Description

If you are not content to merely declare performance goals in mission statements or to rest your hopes on performance measurement to bring about change, find out how to lead an active strategy to push your organization toward improved performance. Leading Performance Management in Local Government walks you through a brief overview of performance measurement, and then delves into successful performance management practices. This collection of readings on performance measurement and management is packed with strategies and guidance from noted experts on leadership in government. Book jacket. ICMA Press is a leading publisher of books, reports, survey research, training materials, and other resources used by local government management professionals, municipal and county associations, and colleges and universities. Book jacket.







Municipal Benchmarks


Book Description

Ammons (public administration, U. of North Carolina) put together this guide to benchmarks for mayors, city council members, city managers, department heads, management analysts, and citizens who want a measuring rod for local government services. He includes national standards, engineered standar







What Works


Book Description

Silver Winner of the 2009 Excel Award from the Society of National Association Publications (SNAP) This could very well be one of the most valuable books in your collection¿it¿s packed with more than 70 exclusive case studies featuring successful performance management practices from local governments that belong to ICMA¿s Center for Performance Measurement (CPM). This information is not available from any other resource. Written by CPM staff, the case studies in What Works: How Local Governments Have Made the Leap from Measurement to Management illustrate how performance measurement promotes positive change in 15 different service areas in local government. Cases are one to three pages long, making them a convenient, quick read.







Accountability for Performance


Book Description