Interview Questions and Answers


Book Description




Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together




The 12 Principles of Manufacturing Excellence


Book Description

Explaining how to implement and sustain a top-down strategy for manufacturing excellence, The 12 Principles of Manufacturing Excellence: A Leader’s Guide to Achieving and Sustaining Excellence provides a comprehensive, proven approach for delivering world-class performance while also cultivating the right culture through leadership and mentoring. Tapping into four decades of leadership experience, 35 years of it in the manufacturing industry, Larry Fast explains how to achieve vertical and horizontal alignment across your organization. He details a clear pathway to excellence via the 12 Principles of Manufacturing Excellence and provides a method for tracking progress—plant by plant and function by function. Emphasizing the importance of using Lean and Six Sigma tools to improve your business, the book: Integrates strategy and leadership development Paves a path for culture change–Operator-Led Process Control (OLPC)—that prepares hourly employees to take control of their processes and prepares management to enable them to do it Details an audit process for tracking progress and ensuring sustainability Includes a CD with color versions of the images in the book as well as a sample Manufacturing Excellence Audit, a sample Communications Plan, and a sample Training Plan that can all be easily customized for the reader’s use This resource-rich book will allow you to spell out leadership expectations and provide your employees and associates with a clear understanding of their individual roles. Helping you keep everyone in your organization focused during the quest towards sustainable manufacturing excellence, the accompanying CD supplies the tools you and your team will need to pursue it with passion, confidence, and urgency. Listen to what Larry Fast has to say about his new book, The 12 Principles of Manufacturing Excellence. Part One — Part Two




The 250 Job Interview Questions


Book Description

Why do you want this job? Why should I hire you? Why do you want to leave your current job? Do you have convincing answers ready for these important questions? Landing a good job is a competitive process and often the final decision is based on your performance at the interview. By following the advice of prominent career planning and human resources expert Peter Veruki, you'll know you have the right answers at your job interview.




Marine Corps Publications Combined: USMC Battle Skills Test Study Materials


Book Description

Mission. Effective 1 January 2018, the total force will conduct the training and evaluation of 30 tasks designated in the BST program in order to sustain skills common for all Marines. Execution. Commanders Intent. The BST Program provides a structured approach for the service to ensure all Marines sustain proficiency in 30 of the 178 common skills taught during entry level training. The program will emphasize training using a leader-led, face-to-face approach. Small unit leaders (noncommissioned officers and above) will be the primary trainers and evaluators. Marines, private through general, will annually demonstrate their mastery of these common skills. Commanders will have flexibility in their approach to training and evaluating their units. Concept of Operations. The BST Program effectively begins 1 January 2018 as a calendar year requirement. However, commanders can immediately start incorporating BST training into their unit training plans and are encouraged to begin preparing their small unit leaders to conduct and evaluate the 30 common skills. Training support packages (TSP) and associated performance evaluation checklists for each of the 30 BST skills are online to assist small unit leaders. The TSPs provide small unit leaders the required information, performance steps, and evaluation criteria to facilitate leader-led training. The training is designed to be conducted in any environment from garrison to field, on the flight line, in the motor pool, maintenance bay, or on ship. Units may find that many of these skills are already embedded in their unit training plan, thereby minimizing the impact of the BST Program. Commanders determine how and when the training and evaluation will occur throughout the calendar year. Options range from training and evaluation over the course of a year to training throughout the year and then consolidating evaluation into a culminating event to foster esprit de corps. For example, training and evaluation can be combined in a teach it, test it method where Marines are evaluated immediately after the training is conducted, or Marines can be trained and then evaluated on a later date. All Marines have previously been taught these skills during entry level training, thus the expectation is that Marines have the ability to easily refresh and sustain these skills. However, if unable to pass, Marines will have multiple opportunities to remediate. Commanders have the entire calendar year to ensure their Marines train and pass all 30 of the skills, and will ensure that training is recorded. The 30 skills of BST Program are: Basic Infantry skills: Conduct observation Defend a position Describe the use of deadly force Employ a map and compass Handle detainees Identify anomalies Perform actions with a service rifle Perform immediate action upon contact with the enemy Perform weapons handling procedures with a service rifle Search an individual Stand a sentry post Visually identify indicators of improvised explosive devices Communications: Communicate using hand and arm signals Operate a VHF radio Submit a message First Aid: Apply a tourniquet Describe phases of tactical combat casualty care Treat a cold weather injury Treat a heat injury History: Identify significant events in Marine Corps history Identify the historical significance of Marine Corps uniform items Leadership: Apply the components of the decision cycle (OODA loop) Describe Marine air-ground task force organizations Describe operational security Describe stresses of combat Describe The Code of Conduct Describe rights of a prisoner of war Prepare for combat Uniform Code of Military Justice: Describe Article 15, Non-Judicial Punishment Describe Article 31, Rights of the Accused




The Performance Appraisal Question and Answer Book


Book Description

Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.










EMPOWERED


Book Description

"Great teams are comprised of ordinary people that are empowered and inspired. They are empowered to solve hard problems in ways their customers love yet work for their business. They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work: they are valuable, usable, feasible and viable. This book is about the idea and reality of "achieving extraordinary results from ordinary people". Empowered is the companion to Inspired. It addresses the other half of the problem of building tech products?how to get the absolute best work from your product teams. However, the book's message applies much more broadly than just to product teams. Inspired was aimed at product managers. Empowered is aimed at all levels of technology-powered organizations: founders and CEO's, leaders of product, technology and design, and the countless product managers, product designers and engineers that comprise the teams. This book will not just inspire companies to empower their employees but will teach them how. This book will help readers achieve the benefits of truly empowered teams"--




Proving the Value of Soft Skills


Book Description

A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.