Book Description

This detailed, comprehensive volume examines the many problems facing government corporations and their management in general and the Postal Service in particular. Among the topics discussed are the trade-offs between cost control efforts and service performance; rate setting; rate regulation; the impact of new technologies; controversial issues in labor-management negotiations; and the effect of collective bargaining on postal costs and operations. The study also looks at whether the Postal Service is aggressively keeping pace with its major competitors and whether it is successfully meeting the needs of its customers.