Protecting the Social Service Client


Book Description

Protecting the Social Service Client: Legal and Structural Controls on Official Discretion examines the treatment of clients of public and private social service agencies and highlights the role of consumer protection in dealing with the existence and abuse of administrative discretion. Of particular concern is the legal rights of these social service clients — principally the poor — and how effectively these rights are being enforced. The history of due process protection (that is, by means of appeals and court hearings) is discussed and a number of legal and structural remedies are offered. Comprised of six chapters, this book begins by setting forth the issues and reviewing the experiences of client protections under the due process model, with emphasis on discretion as a key legal issue in social services. The reader is then introduced to legal theory, particularly how constitutional and statutory law defines the legal interests of social service clients and what system of protection is provided by the law. Subsequent chapters focus on the protection of client rights in practice as well as several different legal and structural remedies to client protections. The legal protection of clients is analyzed, first from the client perspective and then from the point of view of the policymaker. This monograph is intended for social work professionals, administrators, policymakers, and advocates of the rights of people who deal with social welfare agencies.




Social Work Case Management


Book Description

This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.




The Coercive Social Worker


Book Description

The Coercive Social Worker: British Lessons for American Social Services focuses on the role of social services in public departments of welfare, with emphasis on the enormous power of the social worker to impose the casework plan on the client. It explains how traditional social work theory combines with the delivery of "hard" services in the integrated, comprehensive family service to produce social workers with such power. Some of the lessons that can be learned by American social service agencies from the British experience are discussed. Comprised of seven chapters, this volume begins with a historical background on Britain's public social service program, launched in 1970 to provide a comprehensive, integrated family service at the local government level. The significance of the British experience to American social services is considered, with particular reference to the relationship between social work theory and social service policy and administration. The foundations of the modern welfare state are also discussed, along with social services in America in an income maintenance setting. The final chapter examines the problems facing the consumer of a comprehensive, integrated family service; the creation and implementation of administrative discretion in the social service context; legal rights of consumers; and alternative systems for the delivery of social services. This book is intended for social work professionals, administrators, policymakers, and advocates of the rights of people who deal with social welfare agencies.







Tangled Relationships


Book Description

Reamer examines the ethics involving intimate and sexual relationships with clients and former clients, practitioners' self-disclosure, giving and receiving favors and gifts, bartering for services, and unavoidable and unanticipated circumstances such as social encounters and geographical proximity. Case vignettes help illustrate important points. Reamer also gives practical risk-management models to aid human service professionals in the prevention of problematic situations and the managing of dual relationships.







Normal Bad Boys


Book Description

Institutions for juveniles have achieved a degree of professionalism that allows them to mask their selection of particular clients for organizationally convenient rather than clinically appropriate reasons. In Normal Bad Boys, Prue Rains and Eli Teram document the evolution and transformation of client recruitment strategies and explain the dynamics underlying the processing of juveniles. In doing so, they raise important questions about the policy safeguards that presumably protect young people.




Need, Risk and Protection in Social Work Practice


Book Description

This book provides a detailed and comprehensive guide to working with risk. It begins by looking at notions of need, vulnerability and protection and looks at the theoretical concepts of each before applying them to practice. By using this combination of theory and practice the authors are able to integrate policy for a wide range of services users, from older people to children, families and younger adults. Case studies accompany and illustrate each method and the reader is invited to engage in a number of exercises and activities to consolidate learning.




Community-based Rehabilitation


Book Description

Volume numbers determined from Scope of the guidelines, p. 12-13.




Activation Policies and the Protection of Individual Rights


Book Description

In Denmark, Finland and Sweden the evolution of administrative law, including social welfare law, has been marked by a shift towards a stronger protection of the recipient's individual rights. The adoption of activation policies targeting recipients of social assistance has highlighted the tensions between decision-making concerning the implementation of these policies and the legislative efforts to promote the realisation of individual rights in the field of social welfare. An examination of the legislation in question and its implementation conditions shows that the realisation of individual rights is subordinated to the pursuit of organisational and other objectives. The findings of the study are used to formulate proposals for the promotion of individual rights based on the Nordic egalitarian model of citizenship. This critical assessment of activation policies should be of broad international appeal. It will be of interest to researchers in social policy, as well as those concerned with protection of rights.