Author : Frank J. Schilagi
Publisher : Reality Check for Leaders
Page : 298 pages
File Size : 25,71 MB
Release : 2007
Category : Hospitality industry
ISBN : 0979438160
Book Description
If you want to maximize your potential as a manager, then look no further than Reality Check for Leaders to discover a leadership approach that works. You will learn about the proven successful management style developed by author Frank J. Schilagi, who draws on his own leadership experiences over the course of his 20-year career in hospitality management. Through real-life situations taken from the hospitality industry, Reality Check for Leaders delivers critical insights into why people behave the way they do and how negative behavior can be altered to create essential assets for success. You will follow narrator John Battaglia, the General Manager of the Diamond Creek Inn, as he copes with changing economic conditions, employee motivation problems, an owner who is seldom right but rarely in doubt, and other challenges that confront leaders in the hospitality industry every day. You will smile, empathize and, yes, sometimes get angry, as you experience with John the issues of employee, owner, and management behavior that he encounters on a daily basis. And you will encourage and applaud John as he learns to resolve those issues through the mastery and application of Reality Check Leadership. Whether you currently have a career in management or are pursuing one, you will find Reality Check for Leaders to be an invaluable companion and advisor as you work to maximize your career potential. Get real answers to the leadership problems you face, or will eventually face, in your career; if you are serious about becoming a leader, then Reality Check for Leaders is for you.
