Readings in Groupware and Computer-supported Cooperative Work


Book Description

This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. sourcebook to the field. development or purchase of groupware technology as well as for researchers and managers. groupware, and human-computer interaction.




Cooperative Work and Coordinative Practices


Book Description

Information technology has been used in organisational settings and for organisational purposes such as accounting, for a half century, but IT is now increasingly being used for the purposes of mediating and regulating complex activities in which multiple professional users are involved, such as in factories, hospitals, architectural offices, and so on. The economic importance of such coordination systems is enormous but their design often inadequate. The problem is that our understanding of the coordinative practices for which these systems are developed is deficient, leaving systems developers and software engineers to base their designs on commonsensical requirements analyses. The research reflected in this book addresses these very problems. It is a collection of articles which establish a conceptual foundation for the research area of Computer-Supported Cooperative Work.




Readings in Human-Computer Interaction


Book Description

The effectiveness of the user-computer interface has become increasingly important as computer systems have become useful tools for persons not trained in computer science. In fact, the interface is often the most important factor in the success or failure of any computer system. Dealing with the numerous subtly interrelated issues and technical, behavioral, and aesthetic considerations consumes a large and increasing share of development time and a corresponding percentage of the total code for any given application. A revision of one of the most successful books on human-computer interaction, this compilation gives students, researchers, and practitioners an overview of the significant concepts and results in the field and a comprehensive guide to the research literature. Like the first edition, this book combines reprints of key research papers and case studies with synthesizing survey material and analysis by the editors. It is significantly reorganized, updated, and enhanced; over 90% of the papers are new. An invaluable resource for systems designers, cognitive scientists, computer scientists, managers, and anyone concerned with the effectiveness of user-computer interfaces, it is also designed for use as a primary or supplementary text for graduate and advanced undergraduate courses in human-computer interaction and interface design. - Human computer interaction--historical, intellectual, and social - Developing interactive systems, including design, evaluation methods, and development tools - The interaction experience, through a variety of sensory modalities including vision, touch, gesture, audition, speech, and language - Theories of information processing and issues of human-computer fit and adaptation




Readings in Groupware and Computer-Supported Cooperative Work


Book Description

This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. Taken as a whole, the papers and their introductions are a complete sourcebook to the field. This book will be useful for computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers. It should also serve as a valuable text for university courses on CSCW, groupware, and human-computer interaction.




Sharing Expertise


Book Description

The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects -- cognitive, social, cultural, and organizational -- of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations.




Social Navigation of Information Space


Book Description

This volume examines how people deal with information in a computerized environment, looking at what happens when people actively explore information space looking for objects without specific goals in mind. The topics are particularly relevant to the industrial application of computer supported cooperative work (CSCW) techniques, especially with regard to teleworking and virtual organizations. This volume will be useful for researchers interested in human computer interaction, virtual communities, and information visualization.




ECSCW ’99


Book Description

Proceedings of the Sixth European Conference on Computer Supported Cooperative Work, 12-16 September 1999, Copenhagen, Denmark.




Coordination Theory and Collaboration Technology


Book Description

The National Science Foundation funded the first Coordination Theory and Collaboration Technology initiative to look at systems that support collaborations in business and elsewhere. This book explores the global revolution in human interconnectedness. It will discuss the various collaborative workgroups and their use in technology. The initiative focuses on processes of coordination and cooperation among autonomous units in human systems, in computer and communication systems, and in hybrid organizations of both systems. This initiative is motivated by three scientific issues which have been the focus of separate research efforts, but which may benefit from collaborative research. The first is the effort to discover the principles underlying how people collaborate and coordinate work efficiently and productively in environments characterized by a high degree of decentralized computation and decision making. The second is to gain a better fundamental understanding of the structure and outputs of organizations, industries, and markets which incorporate sophisticated, decentralized information and communications technology as an important component of their operations. The third is to understand problems of coordination in decentralized or open computer systems.




Encyclopedia of Computer Science and Technology


Book Description

Acquiring Task-Based Knowledge and Specifications to Seek Time Evaluation




The Locales Framework


Book Description

So much technology works, not by good design or by being a good fit to purpose, but because people make it work because they have to for some reason. We humans are incredibly creative and resourceful when it comes to getting something done. There are numerous stories we could all tell of the ingenious work-arounds we've developed to make something do what we want it to; or the enormous amount of time we've spent trying to find out how to make some technology work as we want, e.g., trying to find out how to turn off auto-editing commands in a word processing package when all we want is for it to 'do what we tell it'. A good example of this principle was what motivated me to switch from neural networks to the area of Computer Supported Cooperative Work (CSCW) for my PhD research. I had undertaken a case study looking at the deployment of a multi-million dollar health information system throughout a hospital network.