Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together




Dreamland Burning


Book Description

A compelling dual-narrated tale from Jennifer Latham that questions how far we've come with race relations. Some bodies won't stay buried. Some stories need to be told. When seventeen-year-old Rowan Chase finds a skeleton on her family's property, she has no idea that investigating the brutal century-old murder will lead to a summer of painful discoveries about the present and the past. Nearly one hundred years earlier, a misguided violent encounter propels seventeen-year-old Will Tillman into a racial firestorm. In a country rife with violence against blacks and a hometown segregated by Jim Crow, Will must make hard choices on a painful journey towards self discovery and face his inner demons in order to do what's right the night Tulsa burns. Through intricately interwoven alternating perspectives, Jennifer Latham's lightning-paced page-turner brings the Tulsa race riot of 1921 to blazing life and raises important questions about the complex state of US race relations--both yesterday and today.




THE HIGH AUCTION


Book Description

In the near future, a machinist, a monk, and a mesmerizer are looking for the Source of the universe, but among the ancient scriptures, they only find the devil ... Few humans in the future find the secrets of what words and sounds can do, for the Apocalypse and war have led them to evolve in mind and physique. Two of them end World War III with just a four-minute speech. Some say they did mass hypnosis. Others say it was their voice and will. Fifty years later in South Asia, KUSHA, a twenty-three-year-old machine-geek with social awkwardness and amnesia, tries to get the Devil’s Book with secrets of voice. But her idol of voice and everyone's beloved war heroes, YUAN and RUEM, are also after it for power. In a society that worships the evolved High Grades with voice, how you speak and which words you talk with is important. As someone who finds all solutions in books, Kusha thinks the secrets in the three-foot-long ancient book will teach her to speak mesmerizingly. She believes it will help her evolve. So, she decides to attend the auction where the book will be sold. But there's a problem; powerful High Grades want the book too. They want to code fate, rewriting the material world. They are undead, immortal mesmerizers. And being a philosopher, Kusha admires their ethics while she must fight them—the fight that starts with the book. The fight creates a chain reaction leading her to an epic journey. About the Series: THE HIGH AUCTION: WISDOM REVOLUTION is a book of genre-bending Adult Sci-fi-Fantasy series "The Machinist, The Monk, And The Mesmerizer Chronicles." Here, you'll find Metaphysical magic built around philosophy and spirituality. You'll find ancient mysteries, archaeological adventures, and, most importantly, you will meet some characters. Its inspiration was from myths/truth (read the word you prefer) of all religions where humans evolved to Sufis, Rishis, Sannashis, Monks, and sometimes, Gods. Example: Shiva Purana in Hindu epics where Sati evolved to Goddess Parvati and splits into Kali to destroy the evil is a prominent example. You'll find diverse cultures, sexuality, and faith in this series. Enjoy. What the Critiques and Reviewers are saying about it: "GEM PROSE ... YOU WILL FINISH THIS BOOK ONCE YOU START ..." "EXCEPTIONALLY THOUGHT-PROVOKING ..." "RELATABLE ... YOU KEEP NODDING AT EVERYTHING ..."




Impact of AI and Tech-Driven Solutions in Hospitality and Tourism


Book Description

With today’s rapidly evolving digital landscape, businesses in the hospitality and tourism industries face the challenge of harnessing the power of emerging technologies to stay competitive and meet the evolving needs of travelers. From personalized guest experiences to efficient operations and sustainable practices, there is a growing demand for innovative solutions that leverage artificial intelligence (AI) and cutting-edge technology. However, navigating this technological landscape can be daunting, with businesses often grappling with questions of implementation, integration, and ethical considerations. Impact of AI and Tech-Driven Solutions in Hospitality and Tourism emerges to provide insight and guidance in addressing these challenges. By delving into the transformative potential of AI and technology, this book offers a comprehensive exploration of how these innovations are reshaping the hospitality and tourism sectors. Through in-depth analyses, case studies, and practical examples, readers gain valuable insights into the myriad ways in which AI-driven solutions can enhance guest experiences, streamline operations, and drive sustainable practices within the industry.




Fired Up or Burned Out


Book Description

Indisputable evidence reveals that the greatest threat to America’s economy isn’t off-shoring labor, the need for downsizing, or unethical corporate practices--it’s employee disengagement. This widespread malady is the cause of billions of dollars lost, hours of dissatisfaction, and work lives lacking true value. In this game-changing guide, author Michael Stallard shares the three essential leadership actions necessary to transform even a lethargic, disconnected organization or office into an impassioned, innovative, and thriving workplace. By teaching readers what motivates their teams, providing essential tools for effective leadership, and analyzing the methods of twenty of the world’s greatest leaders, Fired Up or Burned Out offers everything you need to influence, motivate, and inspire your team to achieve greatness. Complete with a twenty-day learning plan and an assessment that will help you determine the health of your organization’s culture, this must-read book provides the key to establishing a happier, healthier workplace that’s not only good for business--it’s invigorating to the people who make it happen.







Reworking the Workplace


Book Description

The office has changed forever. Emerging from the pandemic, the workplace has undergone its greatest disruption since the dawn of the service economy. Covid has rewritten the rule book about how, when, where and even why we work. How can investors, developers, designers, operators and users of office buildings navigate this new climate of uncertainty to create successful places to work in the future? Reworking the Workplace delves into this changing landscape. Divided into three sections – People, Purpose and Place – it identifies the emerging trends in the reworking of work culture and offers insights into innovations and ideas that will inform the workplace of tomorrow. In doing so, it recognises the enduring importance of physical place for meaningful human connection and explores how this must be refocussed in an increasingly virtual world. Featuring over 50 international case studies, including Amazon Fresh, Brent Cross Town London, Capita Springs Singapore, Carrefour, Diageo, Disney, King’s College London, Mission Rock San Francisco, Salesforce, Virgin Money and WeWork Tackles topical workplace themes: hybrid working, wellbeing, ESG, operationalising working experience, value of place, experience destinations, physical/virtual interface and future cities Combines essential design guidance with up-to-date workplace thinking throughout.




Journey of Dreams


Book Description

This is the story of how one family survives the Guatemalan army's 'scorched earth' campaign in the 1980s and how, in the midst of tragedy, suspicion and fear, their resilient love and loyalty - and Papa's storytelling - keeps them going. On their harrowing journey as refugees to the United States, the dramatic ebb and flow of events are mirrored in the tapestries of one daughter's dreams. "A story of family love, loyalty, bravery and dreams - a fast-moving book that I couldn't put down." Wendy Cooling







The Structuring of Organizations


Book Description

Synthesizes the empirical literature on organizationalstructuring to answer the question of how organizations structure themselves --how they resolve needed coordination and division of labor. Organizationalstructuring is defined as the sum total of the ways in which an organizationdivides and coordinates its labor into distinct tasks. Further analysis of theresearch literature is neededin order to builda conceptualframework that will fill in the significant gap left by not connecting adescription of structure to its context: how an organization actuallyfunctions. The results of the synthesis are five basic configurations (the SimpleStructure, the Machine Bureaucracy, the Professional Bureaucracy, theDivisionalized Form, and the Adhocracy) that serve as the fundamental elementsof structure in an organization. Five basic parts of the contemporaryorganization (the operating core, the strategic apex, the middle line, thetechnostructure, and the support staff), and five theories of how it functions(i.e., as a system characterized by formal authority, regulated flows, informalcommunication, work constellations, and ad hoc decision processes) aretheorized. Organizations function in complex and varying ways, due to differing flows -including flows of authority, work material, information, and decisionprocesses. These flows depend on the age, size, and environment of theorganization; additionally, technology plays a key role because of itsimportance in structuring the operating core. Finally, design parameters aredescribed - based on the above five basic parts and five theories - that areused as a means of coordination and division of labor in designingorganizational structures, in order to establish stable patterns of behavior.(CJC).