Retail Apocalypse


Book Description




Retail Apocalypse


Book Description

The most common job in the United States is a retail salesperson. Retail is one of the largest sources of private employment in the country. The National Retail Federation says the retail industry "directly and indirectly supports 42 million jobs," which roughly amounts to 1 in 4 U.S. jobs. Walmart and Amazon are the two largest private employers in the United States, but these very same companies are racing to automate an increasing number of tasks. They are also driving traditional retail competitors out of business. Millions of jobs are at risk, and it could devastate the economy. I, like millions of others, have worked in retail at different points in my life. The retail and hospitality sectors are where most of us get our first jobs and get a good glimpse into how our free market economy actually works. We see the good, the bad and the ugly; the excess and the inequality of our world. It is a cutthroat industry and to make matters worse; it usually doesn't pay very well. Retail workers are among the top recipients of public assistance.Retail workers' lives are being profoundly impacted by broad economic and technological forces that are beyond their control and are the subject of rigorous debates right now in government, academia, and in the media. This book analyzes the impact of all of these forces. For example, in 2018, we lost almost 100,000 retail jobs, which is about the same amount we saw in 2009 in the aftermath of the financial crisis. This year, the retail sector leads all others in announced job cuts. More stores have closed through the first third of 2019, than all of last year. The future isn't looking brighter. UBS projects 75,000 stores will close by 2026. 25% of malls are expected to close in the next few years.This book explores the current state of the retail industry, and it takes a comprehensive look at its history to illustrate how we got here. It also describes the various efforts underway at retailers that threaten workers and traditional retail competitors. The book also discusses broader economic and technological trends such as e-commerce, digitalization, convergence, artificial intelligence, and automation. Big Tech has increasingly encroached into the industry and is playing a significant role in shaping retail's future.




Point of Sale


Book Description

Point of Sale offers the first significant attempt to center media retail as a vital component in the study of popular culture. It brings together fifteen essays by top media scholars with their fingers on the pulse of both the changes that foreground retail in a digital age and the history that has made retail a fundamental part of the culture industries. The book reveals why retail matters as a site of transactional significance to industries as well as a crucial locus of meaning and interactional participation for consumers. In addition to examining how industries connect books, DVDs, video games, lifestyle products, toys, and more to consumers, it also interrogates the changes in media circulation driven by the collision of digital platforms with existing retail institutions. By grappling with the contexts in which we buy media, Point of Sale uncovers the underlying tensions that define the contemporary culture industries.




Remarkable Retail


Book Description

Physical retail isn’t dead—but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to thrive in an increasingly volatile and uncertain future. Digital technology has profoundly altered the competitive landscape for retailers. In Remarkable Retail, industry thought leader Steve Dennis argues that in a world of nearly infinite choice, where the lines between digital and physical are increasingly blurred, even being very good is no longer good enough. To win and keep customers today, retailers must be nothing short of remarkable. In most retail categories, digital channels are often central to the consumer’s journey, but that doesn’t mean people aren’t also shopping in stores; they’re just using them differently, often browsing in one channel and buying in the other. The notion of a physical store channel and an ecommerce channel is increasingly a distinction without a difference; the customer is the channel. The future belongs to those who embrace the blur of digital and physical that represents modern retail today and work to deliver an experience that is more harmonized and more memorable, regardless of how consumers decide to shop. Packed with illuminating case studies from some of modern retail’s biggest success stories—and leveraging Dennis’s more than thirty years as a senior executive and strategic consultant to dozens of brands—Remarkable Retail lays out the case for going beyond a slightly better version of mediocre and forging a path to being truly remarkable. To help retailers on this transformation journey, Dennis presents eight essential strategies for visionary leaders who are prepared to reimagine their way of doing business. A remarkable retailer is digitally enabled, human-centered, harmonized, mobile, personal, connected, memorable, and radical. In an age where consumers have short attention spans, myriad options, and a digitally integrated relationship with every brand, Remarkable Retail is your indispensable guide to creating a powerful retail experience that keeps your customers coming back for more.




Simplifying Retail


Book Description

Retail apocalypse or Retail renaissance Let’s first of all understand that retail is not dying but bad retail is certainly dying. Brands which refuse to adapt themselves to changing consumer’s buying behavior would vanish. The book cover real life case studies and examples to explain the retail concepts for the young retail managers and retail start-up owners, retailpreneurs & senior leaderships in an easy to understand style. The book is a must read for management undergraduates, retail front liners and mid managers who strive for self-learning and self-growth and development. The aim of the book is to de-mystify the complexities of existing retail and simplify it as it was earlier meant to be in the first place. Hence the title SIMPLIFYING RETAIL. Wishing all the readers a success in their retail journey




Department Stores and the "retail Apocalypse"


Book Description

"The "retail apocalypse" is a term that was coined to describe the significant number of bricks-and-mortar retail stores closing; the phenomenon has plagued many retailers in recent years. Bricks-and-mortar retail is going through transformative changes and, as a result, not all retailers are able to stay alive in the face of new and emerging competitors. E-commerce has shaken the retail world, but while it is a contributing factor to the retail apocalypse it is not the only cause. Those retailers that do survive will be flexible and ready to respond to market conditions and proactively implement changes when necessary in order to remain viable. Successful retailers will need to focus on the customer experience, better trained associates, and creating a seamless experience across channels. In this case study, students are introduced to the concept of the retail apocalypse and will analyze the ways in which one department store retailer, Macy's, might succeed in today's retail environment."--Bloomsbury Publishing.




New Retail: Born in China Going Global


Book Description

Alibaba, JD.com, Tencent and a growing group of innovative brands, retailers and digital pioneers, fueled by the demands of the most spoiled consumers in the world have spurred a retail renaissance and plotted a course for the future of retail and consumption around the world. If you want to see the future of retail and commerce, read this book, and then, if you can, spend a week shopping in Shanghai. “ The gravitational force of retail has moved east and industry executives that ignore this monumental shift do so at their peril. “New Retail” is a concise, no nonsense look into one of the most profound revolutions in retail history. Authors Dudarenok and Michael Zakkour provide a clear and well documented narrative on how companies like Alibaba, JD and Tencent are, quite literally, reinventing the modern concept of retail. ” Doug Stephens, Founder of Retail Prophet and Author of Reengineering Retail: The Future of Selling in a Post-Digital World




Retail Therapy


Book Description

Almost weekly, the news is full of stories about disappearing retail chains. From House of Fraser and BHS to Toys'R'Us and Sears, recognised names are vanishing overnight – as such large organizations disappear, so the malls, shopping centres, high streets and main streets become emptier and less appealing to visit. The retail sector is hugely important in terms of job numbers: in the US, it employs around 30 million people (directly and indirectly); in the UK, around 10 million. As such, anything that jeopardises the retail sector will have a deep and lasting impact on millions of lives, as well as on public policy. While many blame the 'Amazon effect', this is an oversimplification. Deeper forces are at work that are changing people's relationships with brands, the balance of power between producers and consumers, and the whole nature of the supply chain that has existed since the industrial revolution. Retail Therapy offers a comprehensive analysis of these forces and their impact on the world of retailing. More importantly, it presents a cogent analysis of the longer term trends that are shaping retailing, and outlines a clear road map for sustainable success in the future.




Redefining Retail


Book Description

Discover the new realities of working in the post-digital era of consumer brand and retail marketing. In Redefining Retail: 10 Guiding Principles for a Post-Digital World, renowned international marketers Prof. Philip Kotler and Dr. Giuseppe Stigliano deliver a timely and insightful examination of retail and consumer brand marketing. In the book, you’ll find practical and concrete techniques for redefining your organisation’s internal operations and processes, as well as its business strategy. You’ll rethink the entire value chain as you consider the growing importance of sustainability, diversity and inclusion, working policies, and more. The authors describe ten critical principles that should guide the actions of your company, whether you work with a startup, an SME, or a large, established organization. They also discuss: The main challenges retailers face in a world that’s been fundamentally transformed by the digital revolution. How to future-proof your marketing strategy, including 10 guiding principles for a new customer experience at retailers and consumer brands. The opportunities and threats of creating a seamless customer journey in the physical, digital, and virtual realms. Perfect for managers, entrepreneurs, consultants, and investors in both the B2B and B2C sectors, Redefining Retail: 10 Guiding Principles for a Post-Digital World will also prove invaluable to students of management, marketing and business administration, as well as anyone with an interest in the evolution of commerce.




Retail In A New World


Book Description

Retail In A New World: Recovering From The Pandemic That Changed The World provides an assessment of the issues and opportunities for retailers that emerged during the Covid-19 pandemic, proposing tools and frameworks that serve as basis to survive the pandemic and thrive in a post-pandemic scenario.