No Shortcuts


Book Description

"An examination of strategies for effective organizing"--




Raising Expectations (and Raising Hell)


Book Description

This “breath-taking trip through the union-organizing scene of America in the 21st century” reveals the victories and unconventional strategies of a renowned—and notorious—militant union organizer (Barbara Ehrenreich, author of Nickel and Dimed) In 1995, in the first contested election in the history of the AFL-CIO, John Sweeney won the presidency of the nation’s largest labor federation, promising renewal and resurgence. Today, less than 7 percent of American private-sector workers belong to a union, the lowest percentage since the beginning of the twentieth century, and public employee collective bargaining has been dealt devastating blows in Wisconsin and elsewhere. What happened? Jane McAlevey is famous—and notorious—in the American labor movement as the hard-charging organizer who racked up a string of victories at a time when union leaders said winning wasn’t possible. Then she was bounced from the movement, a victim of the high-level internecine warfare that has torn apart organized labor. In this engrossing and funny narrative—that reflects the personality of its charismatic, wisecracking author—McAlevey tells the story of a number of dramatic organizing and contract victories, and the unconventional strategies that helped achieve them. Raising Expectations (and Raising Hell) argues that labor can be revived, but only if the movement acknowledges its mistakes and fully commits to deep organizing, participatory education, militancy, and an approach to workers and their communities that more resembles the campaigns of the 1930s—in short, social movement unionism that involves raising workers’ expectations (while raising hell).




Negotiate to Win


Book Description

Discover the Power Of Better Negotiating Negotiation is one skill everyone needs in order to get more of what they want -- to sell more, to keep costs down, to manage better, to strengthen relationships -- to win! Thomas shows you exactly how the best negotiators reach long-lasting positive solutions that build profits, performance, and relationships. This indispensable guide covers all you'll ever need to know about negotiating, including: The 21 rules of successful negotiating -- and how to defend against them! "Quickies" -- specific tips on how to successfully negotiate with bosses, children, car dealers, contractors, auto mechanics, and many others Why Americans are among the worst negotiators on Earth How to overcome your natural reluctance to bargain Why win-win negotiating is so vital How to thoroughly prepare for your negotiations How to deal with counterparts who intimidate or harass you How to negotiate ethically -- and deal with those who don't How to negotiate more successfully across cultural lines Thomas's Truisms -- 50 memorable negotiating maxims The psychology of negotiating, historical illustrations, day-to-day applications, and much, much more!




Getting to Yes


Book Description

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.




5 Rules to Win Being You


Book Description

Do you feel like you have more to offer the world, but you're not sure where to start? Are you questioning whether you really have what it takes to make your dreams come true in your career, your business or in service to others? You have it in you - but you need to play by the rules: 5 Rules to Win Being You. In this motivational personal strategy guide, Life and Business Coach Isha Cogborn will show you how to create an aggressive, yet realistic plan to fulfill your purpose and leave your mark on the world. You'll learn how to use your talents, abilities, passions and experiences to have more fun and make a bigger impact in your career, business and even volunteer efforts while defeating a lack of confidence, fear and bad habits standing between you and your success. Your life is a prize fight...get out of the corner and win!




The Juju Rules


Book Description

Learn the secret of juju from Seely, a man who wins games for the Yankees by harnessing juju energy, in this hilarious, unforgettable fan confessional from an award-winning humorist.




Stone's Rules


Book Description

Rules to live by from the master of political dark arts, as seen in the award-winning documentary Get Me Roger Stone At long last, America’s most notorious political operative has released his operating manual! A freedom fighter to his admirers, a dirty trickster to his detractors, the flamboyant, outrageous, articulate, and extraordinarily well-dressed Roger Stone lays out Stone’s Rules—the maxims that have governed his legendary career as a campaign operative for four American presidents, from Richard Nixon and Ronald Reagan to Donald Trump. As a raconteur, pundit, prognosticator, and battle-scarred veteran of America’s political wars, Roger Stone shares his lessons on punking liberals and playing the media, gives an inside look at his push to legalize marijuana, details how much "linen" to show at the cuff of an impeccably-cut suit, lays out how and why LBJ orchestrated the murder of JFK, and reveals how to make the truly great marinara sauce that is the foundation of Stone’s legendary Sunday Gravy. Along the way, Stone dishes on the "cloak and dagger" nitty-gritty that has guided his own successes and occasional defeats, culminating in the election of the candidate he first pushed for the presidency in 1988, Donald J. Trump. First revealed in the Weekly Standard by Matt Labash and commemorated by CNN’s Jeffrey Toobin, the blunt, pointed, and real-world practical Stone’s Rules were immortalized in the Netflix smash hit documentary Get Me Roger Stone—part Machiavelli's The Prince, part Sun Tzu’s The Art of War, all brought together with a highly-entertaining blend of culinary and sartorial advice from the Jedi Master of political dark arts. From "Attack, attack, attack!" inspired by Winston Churchill, to "Three can keep a secret, if two are dead,” taken from the wall of mob boss Carlos Marcello’s headquarters, to Stone’s own “It is better to be infamous than to never have been famous at all,” Roger Stone shares with the world all that he’s learned from his decades of political jujitsu and life as a maven of high-style. From Stone’s Rules for campaign management to the how-to’s of an internet mobilization campaign to advice on custom tailoring to the ingredients for the perfect martini from Dick Nixon's (no-longer) secret recipe, Stone has fashioned the truest operating manual for anyone navigating the rough-and-tumble of business, finance, politics, social engagement, family affairs, and life itself.




Win the Customer


Book Description

Your prices can be beat. Your product can be improved upon. Your service is provided by others. But one key aspect about your company that cannot be duplicated or outdone is the unique, outstanding customer service experience that you continually provide for your customers. In Win the Customer, companies can learn practical, powerful techniques for energizing the way they interact with the people who drive their business, distinguishing themselves from the competition by providing their customers with something truly special. Author and vice president of operations Flavio Martin, named by the Huffington Post as a “most influential social customer service pro,” fills his invaluable guide with examples and inspiration in order to show readers how to:• Align the business around a customer service mission• Make every employee a customer service agent• Create an environment in which exceptional service experiences can happen• Humanize customer service, virtually and in person• Empower employees to find innovative solutions• All the random acts of WOW--they’re often the most memorable• And much moreProducts and prices can only get you in the door with new customers. But exceptional customer service will keep them lifelong fans. Win the Customer is your guidebook for building your fan base!




Basic Guide to the National Labor Relations Act


Book Description




The Moscow Rules


Book Description

From the spymaster and inspiration for the movie Argo, discover the "real-life spy thriller" of the brilliant but under-supported CIA operatives who developed breakthrough spy tactics that helped turn the tide of the Cold War (Malcolm Nance). Antonio Mendez and his future wife Jonna were CIA operatives working to spy on Moscow in the late 1970s, at one of the most dangerous moments in the Cold War. Soviets kept files on all foreigners, studied their patterns, and tapped their phones. Intelligence work was effectively impossible. The Soviet threat loomed larger than ever. The Moscow Rules tells the story of the intelligence breakthroughs that turned the odds in America's favor. As experts in disguise, Antonio and Jonna were instrumental in developing a series of tactics -- Hollywood-inspired identity swaps, ingenious evasion techniques, and an armory of James Bond-style gadgets -- that allowed CIA officers to outmaneuver the KGB. As Russia again rises in opposition to America, this remarkable story is a tribute to those who risked everything for their country, and to the ingenuity that allowed them to succeed.