Book Description
This title explains how the core Dynamics CRM 2011 fits in today's organizations and explains everything users and managers need to make the most of it.
Author : Anne Stanton
Publisher : Sams Publishing
Page : 517 pages
File Size : 43,96 MB
Release : 2012
Category : Business & Economics
ISBN : 0672335379
This title explains how the core Dynamics CRM 2011 fits in today's organizations and explains everything users and managers need to make the most of it.
Author : Anne Stanton
Publisher : Sams Publishing
Page : 0 pages
File Size : 15,63 MB
Release : 2009-10
Category : Customer relations
ISBN : 9780672330674
Learn Microsoft's customer resource management software in just 24 lessons of one hour or less!--Offers a quick way for users to master Dynamics CRM by leveraging real business examples, practice exercises, and big picture theory.-In addition to learning how to use the core application, the reader will develop a deeper understanding of how Dynamics CRM fits into today's business needs.-The perfect training manual for those who want to forego expensive seminars and consultants. Microsoft Dynamics CRM is both an end user product and a framework for development. It is an application that is used to track any type of relationship that a company might want to track. This includes the more traditional customer and prospect relationships as well as relationships between products and items. Sams Teach Yourself Microsoft Dynamics CRM 4 in 24 Hours tutorial that uses a friendly, conversational approach to teach readers the basics of using its many features to get their job done quickly and efficiently. It offers a clearly written, well-organized introduction to this powerful product, and gives the beginner an overview of the entire package, without becoming too overwhelming. Dynamics CRM is an immense tool and can be quite intimidating for the beginning user, but this book makes it easy to learn the basic techniques and the vocabulary involved in using it effectively. Step-by-step instructions carefully walk readers through the most common Microsoft Dynamics CRM questions, issues, and tasks... Q and As, Quizzes, and Exercises help them build and test their knowledge... 'Did You Know?' tips offer them insider advice and shortcuts... and 'Watch Out!' alerts help them avoid problems. By the time they're finished with these lessons, readers won't just understand Microsoft Dynamics CRM: they'll be comfortable using it in real-world projects. is an easily accessible
Author : George D. Anderson
Publisher : Sams Publishing
Page : 427 pages
File Size : 24,18 MB
Release : 2011-05-24
Category : Computers
ISBN : 0132603713
Thoroughly Updated and Expanded! Includes New Coverage on Cloud Computing for SAP! In just 24 sessions of one hour or less, you’ll master the latest updates on SAP, and discover how to succeed with it in real business and technical environments! Using this book’s straightforward, step-by-step approach, you’ll learn through practical hands-on examples and case studies based on SAP’s free demonstration software. Each lesson builds on what you’ve already learned, giving you a strong real-world foundation with both the business and technical sides of SAP. Leading SAP architect and consultant George Anderson starts with the absolute basics...thoroughly covers core business, reporting, and administration tasks...and takes you all the way to the cutting edge, including how the cloud might be used to support SAP environments. Step-by-Step instructions carefully walk you through the most common SAP tasks. Quizzes and Exercises at the end of each chapter help you test your knowledge. By the Way notes present interesting information related to the discussion. Did You Know? tips offer advice or show you easier ways to perform tasks. Watch Out! cautions alert you to possible problems and give you advice on how to avoid them. Learn how to... Integrate various cloud resources into your current-day SAP environments Understand SAP applications, components, and architecture Obtain and install the trial version of SAP, step by step Use NetWeaver, SAP ERP, the SAP Business Suite, and other SAP applications Select an access method and create user roles and authorizations Customize your user interface for maximum convenience and productivity Transact day-to-day business, including sample sales order transactions, personnel updates, and more Work through complex processes, such as “Order to Cash” Query from SAP and third-party business productivity tools, such as SharePoint Professionally tune, maintain, and monitor SAP systems Plan and build new SAP applications Prepare for SAP projects, including technical upgrades and enhancements Develop your career as a SAP business or technology professional Dr. George W. Anderson, senior architect and SAP Basis Consultant for Microsoft Services, specializes in designing and optimizing mission-critical platforms for SAP and other enterprise applications. He’s passionate about developing architectural patterns and tools capable of enabling the kind of business agility that IT has been promising for years and businesses today need more than ever. A certified SAP technical consultant, PMI PMP, and long-time MCSE, his books include SAP Implementation Unleashed and the popular SAP Planning: Best Practices in Implementation. Category: SAP Covers: SAP User Level: Beginning–Intermediate
Author : Carmen Delessio
Publisher : Sams Publishing
Page : 690 pages
File Size : 10,36 MB
Release : 2013-01-31
Category : Business & Economics
ISBN : 013301908X
In just 24 sessions of one hour or less, Sams Teach Yourself Google TV App Development in 24 Hours will help you master app development with the radically improved new version of Google TV running Android 3.2 and Android second-screen apps using 4.2. Using its straightforward, step-by-step approach, you’ll gain the hands-on skills you need to build all three types of Google TV apps: Web, Android, and second-screen apps. You’ll learn today’s Google TV development best practices. Every lesson builds on what you’ve already learned, giving you a rock-solid foundation for real-world success! Step-by-step instructions carefully walk you through the most common Google TV development tasks Quizzes and Exercises at the end of each chapter help you test your knowledge Notes present interesting information related to the discussion Tips offer advice or show you easier ways to perform tasks Cautions alert you to possible problems and give you advice on how to avoid them Carmen Delessio is an expert Android and application developer who has worked as a programmer, technical architect, and CTO at large and small organizations. He began his online development career at Prodigy working on early Internet applications. He has written for Androidguys.com, Mashable, and ScreenItUp.com. His apps can be found at Bffmedia.com. Learn how to... n Develop for TV watchers and the “10-foot user experience” n Create highly interactive and responsive TV apps n Use Google TV’s optimized HTML templates and layouts n Integrate HTML5 and jQuery into your Google TV apps n Design effective user interaction, dialogs, navigation, and video sitemaps n Organize Google TV apps intuitively with Tabs and the ActionBar n Use Fragments to simplify your development process n Store structured data locally in SQLite for instant user access n Create and use ContentProviders n Use the Channel Listing Provider for apps with TV listings and changing channels n Build second-screen apps to connect Google TV with a second device n Use the Anymote protocol to handle messaging between TVs and remote devices n Bring it all together to build a complete Google TV app, from start to finish
Author : Stanton
Publisher :
Page : 480 pages
File Size : 24,51 MB
Release : 2009
Category :
ISBN : 9788131747384
Author : Michael Missbach
Publisher : Sams Publishing
Page : 629 pages
File Size : 37,32 MB
Release : 2015-09-15
Category : Computers
ISBN : 0134178378
Thoroughly updated and expanded! Includes new coverage on HANA, the cloud, and using SAP’s applications! In just 24 sessions of one hour or less, you’ll get up and running with the latest SAP technologies, applications, and solutions. Using a straightforward, step-by-step approach, each lesson strengthens your understanding of SAP from both a business and technical perspective, helping you gain practical mastery from the ground up on topics such as security, governance, validations, release management, SLA, and legal issues. Step-by-step instructions carefully walk you through the most common questions, issues, and tasks. Quizzes and exercises help you build and test your knowledge. Notes present interesting pieces of information. Tips offer advice or teach an easier way to do something. Cautions advise you about potential problems and help you steer clear of disaster. Learn how to... Understand SAP terminology, concepts, and solutions Install SAP on premises or in the cloud Master SAP’s revamped user interface Discover how and when to use in-memory HANA databases Integrate SAP Software as a Service (SaaS) solutions such as Ariba, Successfactors, Fieldglass, and hybris Find resources at SAP’s Service Marketplace, Developer Network, and Help Portal Avoid pitfalls in SAP project implementation, migration, and upgrades Discover how SAP fits with mobile devices, social media, big data, and the Internet of Things Start or accelerate your career working with SAP technologies
Author : Anne Stanton
Publisher :
Page : 480 pages
File Size : 28,24 MB
Release : 1900
Category :
ISBN :
This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. In just 24 sessions of one hour or less, you will be up and running with Dynamics CRM 4. Using a straightforward, step-by-step approach, this book offers a quick way for you to get started with Dynamics CRM by leveraging real business examples, practice exercises, and big picture theory. In addition to learning how to use the core application, you will develop a deeper understanding of how Dynamics CRM fits into today's business needs. Step-by-step inst.
Author : Marc Wolenik
Publisher : Sams Publishing
Page : 1176 pages
File Size : 23,1 MB
Release : 2014-04-25
Category : Computers
ISBN : 013351837X
Microsoft® Dynamics CRM 2013 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM. Leading Dynamics implementer Marc Wolenik fully covers Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online Fall ’13, and many features first introduced in Microsoft’s “Polaris” and Update Rollup 12. You’ll find thorough coverage of Dynamics’ revamped “Flow” interface and advanced cross-platform mobile client support. Extensive new coverage also includes: Business Process Flows, Portable Business Logic, reporting and forms improvements, server-side email synchronization, MarketingPilot, NetBreeze, Yammer, and much more. Drawing on extensive insider knowledge, Wolenik presents proven best practices and pitfalls to avoid in using every significant Dynamics CRM 2013 capability–information available in no other book. Marc J. Wolenik, is CEO of Webfortis, a Microsoft Gold Customer Relationship Management Competency Partner that specializes in delivering Microsoft Dynamics CRM/xRM solutions for companies of all sizes. Learn from experience and dive deep into CRM technologies that cross almost every industry and vertical. His books include Microsoft Dynamics CRM 2011 Unleashed, Microsoft CRM 4 Unleashed, and Microsoft CRM 4 Integration Unleashed. Detailed information on how to… Compare on-premise and cloud versions of Dynamics CRM, make your best choice, and deploy painlessly Use the advanced configuration and customization options that offer you the most value Take full advantage of Dynamics CRM’s new flow interface and productivity shortcuts Learn about new add-on features for Dynamics, including MarketingPilot, NetBreeze, and Yammer Personalize dashboards, activities, calendars, data import/export, and more Manage leads, opportunities, accounts, contacts, marketing lists, collateral, campaigns, quotes, orders, and invoices Integrate schedules, cases, contacts, and product/service information Build powerful automated workflows, processes, and complete solutions Deliver CRM applications to smartphones and tablets, including iOS devices Provide watch lists, automatic alerts, and other sales help through InsideView Social Insights Extend Dynamics CRM with custom plug-ins and add-ons Integrate Dynamics CRM 2013 with SharePoint, Azure, SQL Server, SRSS, Visual Studio, and .NET Framework ON THE WEB: Download all examples and source code presented in this book from informit.com/title/9780672337031 as it becomes available
Author : Marc Wolenik
Publisher : Sams Publishing
Page : 1366 pages
File Size : 15,35 MB
Release : 2011-09-27
Category : Computers
ISBN : 0132682079
Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft's new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft's new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition's extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.
Author : Marc Wolenik
Publisher : Sams Publishing
Page : 867 pages
File Size : 20,7 MB
Release : 2004-04-15
Category : Computers
ISBN : 0132715228
Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage. The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. The authors offer independent insight into Dynamics CRM’s most powerful new features, from its improved interface to its new mail merge and data migration tools. This book is for every IT professional who intends to work with Dynamics CRM, regardless of their experience with Dynamics or other CRM solutions. The authors provide example-rich, realistic coverage of advanced Dynamics customization, extensibility, and integration: information that is available nowhere else. Detailed information on how to… Set up, configure, and maintain all facets of Dynamics CRM in any organization or industry Thoroughly understand both the on-premise and hosted versions of Dynamics CRM Make the most of Dynamics’ new features, including email, the Outlook client, Internet Facing Deployment (IFD), and relationships Manage sales leads, opportunities, accounts, contacts, marketing lists, sales collateral, campaigns, quotes, orders, and invoices Improve customer service by integrating schedules, cases, contacts, product/service information, and more Build powerful automated workflows that streamline key sales tasks and liberate salespeople for more effective selling Efficiently administer and secure any Dynamics CRM implementation Drive greater value by integrating Dynamics CRM with Microsoft Office productivity tools Customize and extend Dynamics CRM using Visual Studio, .NET, and custom plug-ins and add-ons ON THE WEB: Download all of this book’s examples and source code at informit.com/title/9780672329708