Author : Timothy J. Clark
Publisher :
Page : 0 pages
File Size : 15,58 MB
Release : 1999
Category : Continuous improvement
ISBN : 9780873894418
This text starts with a fundamental introduction to continuous improvement and provides an overview of the quality improvement theory, methods, and basic tools. It also provides clear guidelines that can be immediately applied to improve leadership, decision-making and problem-resolution skills
Author : Timothy J. Clark
Publisher : Quality Press
Page : 157 pages
File Size : 48,93 MB
Release : 2002-06-30
Category : Business & Economics
ISBN : 0873899067
Ideal for any industry, this book gives a basic introduction to continuous improvement and provides a comprehensive overview of the quality improvement theory, methods, and basic tools. Written in a format to help those with little or no understanding of continuous quality improvement, the author provides basic guidelines that can be immediately applied to improve decision-making and problem-resolution.!--nl--If you are a new employee in an organization that has a quality program in place or an employer who needs a quick, and simple book about quality for your employees, this book meets those needs. The author uses easy-to-read, short chapters to explain the basics of quality, and uses common, real-life scenarios to demonstrate key points and concepts. The material is organized in a manner that makes it easier for the reader to use and benefit from the book in a short time.
Author : Andrew Wright
Publisher : Routledge
Page : 223 pages
File Size : 38,94 MB
Release : 2018-09-03
Category : Business & Economics
ISBN : 1351213253
Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The ‘Iron Triangle’ of time/cost/quality suggests that all three aspects are equal, but with quantitative methods for monitoring project performance, the focus is primarily on managing cost and time. This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios. It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.
Author : United States. Congress. House. Committee on Education and the Workforce
Publisher :
Page : 96 pages
File Size : 22,2 MB
Release : 2014
Category : Charter schools
ISBN :
Author : D. H. Stamatis
Publisher : CRC Press
Page : 254 pages
File Size : 14,36 MB
Release : 2018-11-12
Category : Technology & Engineering
ISBN : 0429684606
This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to national, international, and customer specific standards. It also includes additional information on the PPAP (Production Part Approval Process), Risk, Warranty, GD&T (Geometric Dimensioning and Tolerancing), and the role of leadership as they apply to the continual improvement process of any organization. Features Defines and explains the five stages of APQP in detail Identifies and zeroes in on the critical steps of the APQP methodology Covers the issue of risk as it is defined in the ISO 9001, IATF 16949, the pending VDA, and the OEM requirements Presents the role of leadership and management in the APQP methodology Summarizes all of the change requirements of the IATF standard
Author : Henry Petroski
Publisher : Princeton University Press
Page : 256 pages
File Size : 36,88 MB
Release : 2018-05-29
Category : Nature
ISBN : 0691180997
This book examines the importance of engineering design as well as society's ability to respond to design flaws.
Author : Somesh Nath
Publisher : Walnut Publication
Page : 154 pages
File Size : 20,92 MB
Release : 2021-04-15
Category : Architecture
ISBN : 9390785383
Whatever your organisation, its sector, size or heritage, companies face various quality related problems during day to day operations which results in rejections and reworks. QCC is one such methodology, which is not a solution, or a goal, but a way of seeing, thinking and doing. Adapting QCC means departing from the path of the herd and committing to the path that’s right for your business. This book will be helpful for QC members, Team Leaders, Facilitators and companies aspiring to do well on the Quality front as it collates all requirements step by step. The benefits of a quality circle are endless, helping the organization get results it acts as a catalyst to create a competitive advantage. “If you don’t have time to do it right you must have time to do it over again.” ~Unknown “It is better for 100 persons to take one step rather than 1 person to take 100 steps.” – Japanese expression of quality circle. “It is easier to do a job right than to explain why you didn’t” _ Martin Van Buren
Author : Jacqueline Whitmore
Publisher : St. Martin's Press
Page : 193 pages
File Size : 28,91 MB
Release : 2011-11-08
Category : Business & Economics
ISBN : 1429989769
Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore. In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Presence, Polish, Professionalism, and Passion. These include how to: -Package yourself for success by refining your personal brand -Nurture professional relationships with flair -Master the five ways to make yourself more memorable -Learn the seven unwritten rules of workplace etiquette Whitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.
Author : Moira Clark
Publisher : Routledge
Page : 212 pages
File Size : 35,29 MB
Release : 2007-03-30
Category : Business & Economics
ISBN : 1136423133
The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Each chapter begins with a review of the key components of service excellence followed by two mini exemplar case studies that highlight how those companies have achieved success in that particular area. An introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric, and a final chapter takes an integrative approach and features a case study from the overall winners of the Awards to highlight how this company has achieved success. An additional feature of the book is the service excellence questionnaire. Purchasers of the book are able to go online to complete the questionnaire and submit it to establish their competitive benchmark against other companies in both the same sector and across different sectors. A web site accompanies the book where updates on the category winners are featured to ensure that current information is always available.
Author : John Almarode
Publisher : Corwin Press
Page : 200 pages
File Size : 31,25 MB
Release : 2021-02-05
Category : Education
ISBN : 1071838105
Provide students a clear view of what success looks like for any process, task, or product. What does success look like for your students? How will they know if they have learned? This essential component of teaching and learning can be difficult to articulate but is vital to achievement for both teachers and students. The Success Criteria Playbook catapults teachers beyond learning intentions to define clearly what success looks like for every student—whether face-to-face or in a remote learning environment. Designed to be used collaboratively in grade-level, subject area teams—or even on your own—the step-by-step playbook expands teacher understanding of how success criteria can be utilized to maximize student learning and better engage learners in monitoring and evaluating their own progress. Each module is designed to support the creation and immediate implementation of high-quality, high impact success criteria and includes: • Templates that allow for guided and independent study for teachers. • Extensive STEM-focused examples from across the K-12 STEM curriculum to guide teacher learning and practice. • Examples of success criteria applied across learning domains and grades, including high school content, skills, practices, dispositions, and understandings. Ensure equity of access to learning and opportunity for all students by designing and employing high-quality, high-impact success criteria that connect learners to a shared understanding of what success looks like for any given learning intention.
