Synchronous and Asynchronous Collaboration Technology Use in Teamwork


Book Description

With the increasing geographic dispersion of project teams and the evolution of collaboration technologies, organizations are increasingly facilitating synchronous and asynchronous collaboration amongst dispersed team members using information technologies. While the facilitating role of collaboration technologies to enhance the outcomes of project teams has been examined in prior research, little, as of yet, is known about the influence of a project team member’s task characteristics and extent of usage of collaboration technologies on that member’s project task outcomes. This study drew upon media richness theory to examine the impacts of a project team member’s task characteristics and extent of usage of collaboration technologies on that member’s task outcomes. It hypothesized that characteristics of a team member’s project-related task such as uncertainty, equivocality, interdependence, and differentiation influenced the member’s perceptions of task outcomes such as knowledge sharing, satisfaction, and productivity. These outcome perceptions were moderated by usage of collaboration technologies and this moderation effect was stronger for synchronous technologies as compared to asynchronous technologies. To test the hypotheses, a survey questionnaire was used to collect data from project team members of multiple organizations. The analysis of the data revealed that task uncertainty, equivocality, interdependence, and differentiation significantly influenced task knowledge sharing, satisfaction, and productivity and these task outcomes were positively moderated by usage of collaboration technologies. However, contrary to expectation, this moderation effect was stronger for asynchronous technologies as compared to synchronous technologies. Task knowledge sharing, satisfaction, and productivity were improved when using asynchronous technologies with equivocal tasks. Task productivity was improved when using asynchronous technologies with interdependent tasks. On the other hand, synchronous technologies did not significantly improve task knowledge sharing, satisfaction, or productivity. These results partially support media richness theory and indicate that project team members do not always choose the mode of communication based on matching task characteristics and outcomes to the medium. This dissertation contributes to extant literature by extending media richness theory to the context of usage of collaboration technologies by project teams and discusses several implications for research and practice.




Collaborative Convergence and Virtual Teamwork for Organizational Transformation


Book Description

Virtual teams are work arrangements where team members are geographically dispersed and work interdependently using electronic communication media to accomplish one or more organizational tasks. Over the past several decades, there has been an explosive growth in organizational use of virtual teams to organize work. In the competitive market, virtual teams represent a growing response to the need for faster time to market, low cost, and rapid solutions to complex organizational problems. Organizations are increasingly investing in virtual teams to enhance their performance and competitiveness. However, there are unsolved issues of design and implementation of collaboration technologies for virtual teams and their collaborative convergence. Collaborative Convergence and Virtual Teamwork for Organizational Transformation is an innovative collection of research that analyzes and discusses successful organizational transformation that requires a holistic understanding of the issues linked to team and workplaces, communication and integration, technological barriers, and sociocultural factors. The chapters highlight topics such as collaboration technologies in virtual teamwork, collaboration technologies’ impact on organizational transformation, as well as web-based tools, collaborative learning tools, group decision support systems, workflow automation systems, and more. This book is ideally intended for business professionals, managers and practitioners, stakeholders, researchers, academicians, and students looking for the latest research in virtual teamwork and its impact on organizational transformation.




Collaborative Intelligence


Book Description

Create better connected teams and hold more productive meetings In Collaborative Intelligence: Design Better Collaboration, Improve Team Productivity, and Build a Culture of Connection, the workplace collaboration experts at MURAL offer a holistic and comprehensive system for fixing today’s broken teamwork culture. This book introduces the emerging practice of collaboration design, a cutting-edge approach to crafting collaborative experiences with a high degree of intentionality so that they deliver extraordinary, repeatable outcomes. With a strong focus on activities and rituals that can be used by leaders and team members right now, the authors show businesses how they can innovate faster than ever. Readers will learn the skills they need to enable better collaboration, whether their teams are hybrid, remote, in-person, synchronous, or asynchronous. Based on decades of research, experience, and observations from working with thousands of teams globally in all kinds of collaboration spaces, this highly visual book provides the instruction you need to fix teamwork, transform your organization, and re-imagine what’s possible at work. You’ll also find: How to build playbooks of collaboration methods How to create an inclusive, equitable, and collaborative environment that invites participation and unlocks the genius of your teams How to access unprecedented insights into how collaboration happens in your organization Strategies for leading collaboration change at the organization level A can’t-miss guide for knowledge-work professionals, Collaborative Intelligence provides the direction you’ve been looking for to help teams innovate together.




Implementing Collaboration Technologies in Industry


Book Description

This book provides practitioners with detailed experiences from industry on the implementation and use of collaboration technologies. Despite the increasing range of applications available - such as video and desktop conferencing systems, workflow management systems and on-line meeting schedulers - there is still little formalized knowledge on how to implement them to maximum effect. This book aims to fill that gap by looking at all the issues from the viewpoint of the implementation team, and focuses on strategies for overcoming various obstacles and measures which can be taken to enable effective use.




The Cambridge Handbook of Technology and Employee Behavior


Book Description

Experts from across all industrial-organizational (IO) psychology describe how increasingly rapid technological change has affected the field. In each chapter, authors describe how this has altered the meaning of IO research within a particular subdomain and what steps must be taken to avoid IO research from becoming obsolete. This Handbook presents a forward-looking review of IO psychology's understanding of both workplace technology and how technology is used in IO research methods. Using interdisciplinary perspectives to further this understanding and serving as a focal text from which this research will grow, it tackles three main questions facing the field. First, how has technology affected IO psychological theory and practice to date? Second, given the current trends in both research and practice, could IO psychological theories be rendered obsolete? Third, what are the highest priorities for both research and practice to ensure IO psychology remains appropriately engaged with technology moving forward?




Developing a Taxonomy of Characteristics and Features of Collaboration Tools for Teams in Distributed Environments


Book Description

Collaboration refers to all processes where people work together to achieve results. With the advent of computers and the Internet, many collaboration tools have emerged. Synchronous collaboration tools require a team to work at the same time. Asynchronous tools allow a team to work at different times. This final report investigates the available features of these tools, the meanings of these features, identifies common and key features, and develops a taxonomy based on these features. The PI and the team did an extensive market survey of collaboration tools. To gain first hand experience, the PI and team installed and tested nine synchronous collaboration tools and nine asynchronous collaboration tools. This final report consists of three parts: surveying synchronous collaboration tools, surveying asynchronous collaboration tools, and developing a working taxonomy of collaboration tools.




Collaborative Communication Processes and Decision Making in Organizations


Book Description

Although organizational decision-making can be very complex, the understanding of technology applications is significant in not only determining the usefulness of virtual groups in organizations, but also in the designing of electronic collaborative activities. Collaborative Communication Processes and Decision Making in Organizations focuses on the role of technology in organizational decision-making processes and activities, providing academics and management teams with current research in the field of virtual teams in organizations. This publication is an essential resource for instructors and students of organization and group communication, and institutions that have networks of offices and employees in multiple geographical locations.




Mastering Virtual Teams


Book Description

This third edition of the best-selling resource Mastering Virtual Teams offers a toolkit for leaders and members of virtual teams. The revised and expanded edition includes a CD-ROM with useful resources that allow virtual teams to access and use the book's checklists, assessments, and other practical tools quickly and easily. Deborah L. Durate and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working effectively with virtual teams across time and distance to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.




Innovative Approaches to Teaching and Assessing Teamwork in Higher Education


Book Description

This guide will help instructors better understand the skills that underlie effective teamwork, offer strategies for structuring group projects, and provide advice on imparting the knowledge and support that students need to develop highly functional, advanced teamwork skills. Even instructors with a great deal of experience in structuring collaborative learning projects may recognize the gap that exists between their current efforts in providing students with teamwork experiences and effectively training students’ teamwork skills. By drawing on literature from the fields of organizational teamwork and teamwork pedagogy in higher education, the authors identify the processes associated with effective teamwork, relate these processes to teamwork in student teams, and distill and organize strategies for developing students’ teamwork knowledge, skills, and attitudes. Featuring evidence-informed tools, case studies, and best practices, this highly practical text provides everything higher education instructors need to target and advance their students’ teamwork competencies while maximizing the learning benefits of peer collaboration.




Virtual Technologies: Concepts, Methodologies, Tools, and Applications


Book Description

"This publication presents incompassing research of the concepts and realities involved in the field of virtual communities and technologies"--Provided by publisher.