Taming HAL


Book Description

This book is an exploration of interaction between humans, computers and automated machines and why they frequently go awry, sometimes with disastrous consequences. The book lays out a clear foundation for evaluating interactions between users and machines, showing the reader how to describe, analyze and quickly identify potential design problems. The insights and methodologies provided allow the reader to understand the root human-interaction problems in modern systems, improve the usability of new user interfaces, and, the author hopes, have a say in the design of the highly automated systems of the future.




User Friendly


Book Description

AMAZON BEST BOOKS OF 2019 PICK FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK "User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting." —EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women’s rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been—and continues to be—remade according to the principles of the once-obscure discipline of user-experience design. In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change—an underappreciated but essential history that’s pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time—and you’ll never interact with technology the same way again.




GPS


Book Description

A concise history of GPS, from its military origins to its commercial applications and ubiquity in everyday life. GPS is ubiquitous in everyday life. GPS mapping is standard equipment in many new cars and geolocation services are embedded in smart phones. GPS makes Uber and Lyft possible; driverless cars won't be able to drive without it. In this volume in the MIT Press Essential Knowledge series, Paul Ceruzzi offers a concise history of GPS, explaining how a once-obscure space technology became an invisible piece of our infrastructure, as essential to modern life as electric power or clean water. GPS relays precise time and positioning information from orbiting satellites to receivers on the ground, at sea, and in the air. It operates worldwide, and its basic signals are free, although private companies can commodify the data provided. Ceruzzi recounts the origins of GPS and its predecessor technologies, including early aircraft navigation systems and satellites. He describes the invention of GPS as a space technology in the post-Apollo, pre-Space Shuttle years and its first military and commercial uses. Ceruzzi explains how the convergence of three major technological developments—the microprocessor, the Internet, and cellular telephony—enabled the development and application of GPS technology. Recognizing the importance of satellite positioning systems in a shifting geopolitical landscape—and perhaps doubting U.S. assurances of perpetual GPS availability—other countries are now building or have already developed their own systems, and Ceruzzi reports on these efforts in the European Union, Russia, India, China, and Japan.




Summary of Cliff Kuang & Robert Fabricant's User Friendly


Book Description

Please note: This is a companion version & not the original book. Sample Book Insights: #1 The worst nuclear accident in American history began with a clog in the basement of a lonely hour. The plant’s operators were unable to figure out what the hell was going on, and the taint of that chaos would linger for hours. #2 The control room was extremely busy that day. The water level in the reactor’s pulmonary loop, which cools the reactor, was dropping. The pressure in the system was rising. The men switched off the emergency pumps to keep them from adding more water to the core. #3 At 6 a. m. , the catastrophe has taken on a sickening momentum. No one knows how much radiation is leaking from the reactor core, and instruments in the control room aren’t making sense. #4 When you look hard at machine disasters, you can usually find a design problem. The only reason I had thought to explore the history of Three Mile Island was because I suspected that when you look at monumental machine disasters, you can usually find a design problem.




The Oxford Handbook of Expertise


Book Description

The study of expertise weaves its way through various communities of practice, across disciplines, and over millennia. To date, the study of expertise has been primarily concerned with how human beings perform at a superior level in complex environments and sociotechnical systems, and at the highest levels of proficiency. However, more recent research has continued the search for better descriptions, and causal mechanisms that explain the complexities of expertise in context, with a view to translating this understanding into useful predictions and interventions capable of improving the performance of human systems as efficiently as possible. The Oxford Handbook of Expertise provides a comprehensive picture of the field of Expertise Studies. It offers both traditional and contemporary perspectives, and importantly, a multidiscipline-multimethod view of the science and engineering research on expertise. The book presents different perspectives, theories, and methods of conducting expertise research, all of which have had an impact in helping us better understand expertise across a broad range of domains. The Handbook also describes how researchers and practitioners have addressed practical problems and societal challenges. Throughout, the authors have sought to demonstrate the heterogeneity of approaches and conceptions of expertise, to place current views of expertise in context, to show how these views can be used to address current issues, and to examine ways to advance the study of expertise. The Oxford Handbook of Expertise is an essential resource both to those wanting to gain an up-to-date knowledge of the science of expertise and those wishing to study experts.




Humans and Autonomous Vehicles


Book Description

This book provides an introduction to the Human Centred Design of autonomous vehicles for professionals and students. While rapid progress is being made in the field of autonomous road vehicles the majority of actions and the research address the technical challenges, with little attention to the physical, perceptual, cognitive and emotional needs of humans. This book fills a gap in the knowledge by providing an easily understandable introduction to the needs and desires of people in relation to autonomous vehicles. The book is "human centred design" led, adding an important human perspective to the primarily technology-driven debates about autonomous vehicles. It combines knowledge from fields ranging from linguistics to electrical engineering to provide a holistic, multidisciplinary overview of the issues affecting the interactions between autonomous vehicles and people. It emphasises the constraints and requirements that a human centred perspective necessitates, giving balanced information about the potential conflicts between technical and human factors. The book provides a helpful introduction to the field of design ethics, to enhance the reader’s awareness and understanding of the multiple ethical issues involved in autonomous vehicle design. Written as an accessible guide for design practitioners and students, this will be a key read for those interested in the psychological, sociological and ethical factors involved in automotive design, human centred design, industrial design and technology.




Working with Machines


Book Description

How do companies in high labor cost countries manage to remain competitive? In western manufacturing, the more manual a process, the more severe the competitive handicap of high wages. Full automation would make labor costs irrelevant but remain impractical in most industries. Most successful manufacturing processes in advanced economies are neither fully manual nor fully automatic -- they involve interactions between small numbers of highly skilled people and machines that account for the bulk of the manufacturing costs and thereby remain competitive. In Working with Machines: The Nuts and Bolts of Lean Operations With Jidoka, author Michel Baudin explains how performance differences that can be observed from one factory to the next are due to the way people use the machines -- from the human interfaces of individual machines to the linking of machines into cells, the management of monuments and common services, automation, maintenance, and production control.




Neuroergonomics


Book Description

Neuroergonomics can be defined as the study of brain and behavior at work. It combines two disciplines--neuroscience, the study of brain function, and human factors, the study of how to match technology with the capabilities and limitations of people so they can work effectively and safely. The goal of merging these two fields is to use the startling discoveries of human brain and physiological functioning both to inform the design of technologies in the workplace and home, and to provide new training methods that enhance performance, expand capabilities, and opitimize the fit between people and technology. Research in the area of neuroergonomics has blossomed in recent years with the emergence of noninvasive techniques for monitoring human brain function that cna be used to study various aspects of human behavior in relation to technology and work, including mental workload, visual attention, working memory, motor control, human-automation interaction, and adaptive automation. This volume will provide the first systematic overview of this emerging area, describing the theoretical background, basic research, major methods, as well as the new and future areas of application. This collection will benefit a number of readers: the experienced researcher investigating related questions in human factors and cognitive neuroscience, the student wishing to get a rapid but systematic overview of the field, and the designer interested in novel approaches and new ideas for application. Researchers in human factors and ergonomics, neuroscience, cognitive psychology, medicine, industrial engineering, and computer science will find this volume most helpful.




Interactive Systems. Design, Specification, and Verification


Book Description

The modern world has made available a wealth of new possibilities for interacting with computers, through advanced Web applications, while on the go with handheld smart telephones or using electronic tabletops or wall-sized displays. Developers of modern interactive systems face great problems: how to design applications which will work well with newly available technologies, and how to efficiently and correctly implement such designs. Design, Specification and Verification of Interactive Systems 2008 was the 15th of a series of annual workshops devoted to helping designers and implementers of interactive systems unleash the power of modern interaction devices and techniques. DSV-IS 2008 was held at Queen’s University in Kingston, Canada, during July 16–18, 2008. This book collects the best papers submitted to the workshop. There were 17 full papers, 10 late-breaking and experience report papers, and two demonstrations. Keynote presentations were provided by Judy Brown of Carleton University and Randy Ellis of Queen’s University. The first day of the workshop addressed the problems of user interface evaluation and specification, with particular emphasis on the use of task models to provide hi- level approaches for capturing the intended functionality of a user interface. Day two continued this theme, examining techniques for modeling user interfaces, particularly for mobile and ubiquitous applications. Presenters also discussed advanced implem- tation techniques for interactive systems. Finally, day three considered how to arc- tect interactive systems, and returned to the themes of evaluation and specification.




Handbook of Systems Engineering and Management


Book Description

The trusted handbook—now in a new edition This newly revised handbook presents a multifaceted view of systems engineering from process and systems management perspectives. It begins with a comprehensive introduction to the subject and provides a brief overview of the thirty-four chapters that follow. This introductory chapter is intended to serve as a "field guide" that indicates why, when, and how to use the material that follows in the handbook. Topical coverage includes: systems engineering life cycles and management; risk management; discovering system requirements; configuration management; cost management; total quality management; reliability, maintainability, and availability; concurrent engineering; standards in systems engineering; system architectures; systems design; systems integration; systematic measurements; human supervisory control; managing organizational and individual decision-making; systems reengineering; project planning; human systems integration; information technology and knowledge management; and more. The handbook is written and edited for systems engineers in industry and government, and to serve as a university reference handbook in systems engineering and management courses. By focusing on systems engineering processes and systems management, the editors have produced a long-lasting handbook that will make a difference in the design of systems of all types that are large in scale and/or scope.