Tattered Cover Book Store


Book Description

For more than five decades, the Tattered Cover has been Colorado's favorite source for books. Beginning with just 950 square feet, it has grown into a multistore operation and important cultural institution, the special place where people go for all things literary. It has been a forum for ideas, with hundreds of writers visiting each year to sign books and greet readers. It has proven itself a bastion of democracy, championing the First Amendment and readers' rights to privacy. Join Denver historian and onetime Tattered Cover employee Mark A. Barnhouse as he celebrates the store's first fifty years and tells stories from the thousands of author events it has hosted over the decades.




Insiders' Guide® to Denver, 9th


Book Description

From famous “Rocky Mountain Cuisine” and a diverse shopping scene to walking tours, golfing, and snowboarding, this authoritative guide helps you enjoy everything the greater Denver area has to offer.




My Bookstore


Book Description

In this enthusiastic, heartfelt, and sometimes humorous ode to bookshops and booksellers, 84 known authors pay tribute to the brick-and-mortar stores they love and often call their second homes. In My Bookstore our greatest authors write about the pleasure, guidance, and support that their favorite bookstores and booksellers have given them over the years. The relationship between a writer and his or her local store and staff can last for years or even decades. Often it's the author's local store that supported him during the early days of his career, that continues to introduce and hand-sell her work to new readers, and that serves as the anchor for the community in which he lives and works. My Bookstore collects the essays, stories, odes and words of gratitude and praise for stores across the country in 81 pieces written by our most beloved authors. It's a joyful, industry-wide celebration of our bricks-and-mortar stores and a clarion call to readers everywhere at a time when the value and importance of these stores should be shouted from the rooftops. Perfectly charming line drawings by Leif Parsons illustrate each storefront and other distinguishing features of the shops.




Buying Books Online


Book Description




The Art of the Bookstore


Book Description

The unique lives of bookstores across America are captured in words and original oil paintings in this loving tribute to booksellers and bibliophiles. For decades, publisher Gibbs M. Smith visited bookstores across the United States. Inspired by the unique personality and ambiance of these community cultural hubs, he made oil paintings of these bookstores to feature on the covers of his publishing company’s catalogue each season. The Art of the Bookstore collects sixty-eight of these paintings, pairing them with quotes, essays and remembrances about bookselling—a pursuit that is often more art than science—from Smith as well as other industry veterans. This volume captures the unique atmosphere of iconic bookshops including New York City’s Strand Bookstore, Washington, D.C.’s Politics & Prose, and L.A.’s Book Soup.




On Great Service


Book Description

Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. For the past two years, Berry studied dozens of companies of all sizes renowned for their capacity to deliver what they promise and more. From his on-site observation of the strategies and practices of such companies as Mary Kay Cosmetics, Tattered Cover Book Store, Longo Toyota & Lexus, Lakeland Regional Medical Center, and Hard Rock Cafe, Berry has constructed a dynamic new framework for improving service. This framework provides a roadmap for implementation found nowhere else in the service quality literature. In every chapter Berry draws on his twelve years of research in service quality to explain each part of the framework in detail. He provides rich insights and inspiring examples of great service -- including numerous examples unique to this book as well as the classic success stories of USAA, Taco Bell, and many more. Berry shows that a company must (1) develop service leadership skills and values -- a concept substantially different from developing general leadership; (2) build a service quality information system; and (3) create a comprehensive service strategy based on the four principles of great service: reliability, surprise, recovery, and fairness. He demonstrates how these four principles, when adopted by the leadership and infused into the systems of a service company, are the building blocks of the framework and form the anchor for implementation. Berry shows how the "artistry" of great service can be systematically created from this foundation through a company's organizational structure, technology, and often under utilized human resources assets. He challenges service managers to set their service quality aspirations higher, and his innovative, practical ideas will help them achieve those higher standards. Linking service excellence to value creation, Berry provides solid financial reasons for the necessity of great service. Here, at last, is the book for which managers in every service industry have waited: Leonard Berry's "operating manual" for turning plans for great service into action.




Successful Black Entrepreneurs


Book Description

Learn about the successes of Black entrepreneurs through a collection of unique case studies Successful Black Entrepreneurs is an insightful collection of Harvard Business School case studies about Black entrepreneurs succeeding in a variety of industries and through different routes, including start-ups, franchising, and acquisitions. The book also recognizes and celebrates Black entrepreneurial excellence, as it takes the reader through the stages of entrepreneurship, including ideation, raising capital, growing the company, and taking it public. In addition to identifying the positive aspects of Black entrepreneurship, the book also uses data, research, and anecdotes to highlight the challenges faced by Black entrepreneurs, including: An inability to access capital from traditional financial institutions like banks and private equity firms The requirement to practice “racial concealment” in the company of White customers in order to achieve success Perfect for students, aspiring entrepreneurs, and established business leaders, Successful Black Entrepreneurs provides practical perspectives from Black entrepreneurs about what it takes to succeed in business.







Moon Denver, Boulder & Colorado Springs


Book Description

World-class breweries, rugged mountain peaks, and funky college town vibes: dive into the diversity of the Front Range with Moon Denver, Boulder & Colorado Springs. Inside you'll find: Flexible itineraries, like a week exploring Denver, Boulder, and Colorado Springs and day trips to nearby ski resorts and Rocky Mountain National Park The top outdoor adventures: Go rafting on the Cache La Poudre river, rock-climb in the Flatirons, or hike slickrock trails to stunning mountain vistas. Ski the fresh powder at Loveland or Winter Park and relax with an après-ski drink Must-see highlights and unique experiences: Check out a new exhibit at the Denver Art Museum, catch a performance under the open sky at Red Rocks Amphitheatre, or explore the Wild West at the Museum of the American Cowboy The best local flavors: Indulge in the offerings of a farm-to-table restaurant, try gourmet treats at a buzzing public market, or chat with locals over a delicious microbrew Honest advice from Denver local and lifelong adventurer Mindy Sink on when to go, where to eat, and where to stay Full-color photos and detailed maps throughout Focused coverage of Denver, Boulder, Colorado Springs, Fort Collins, Golden, and the east side of Rocky Mountain National Park Thorough background on local culture, weather, health and safety, wildlife, and history Find your adventure with Moon Denver, Boulder & Colorado Springs. Exploring beyond the Mile-High City? Try Moon Colorado. Sticking to the park? Pick up Moon Rocky Mountain National Park. About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell—and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.




The Bookshop


Book Description

AN INSTANT NEW YORK TIMES BESTSELLER "A spirited defense of this important, odd and odds-defying American retail category." —The New York Times "It is a delight to wander through the bookstores of American history in this warm, generous book." —Emma Straub, New York Times bestselling author and owner of Books Are Magic An affectionate and engaging history of the American bookstore and its central place in American cultural life, from department stores to indies, from highbrow dealers trading in first editions to sidewalk vendors, and from chains to special-interest community destinations Bookstores have always been unlike any other kind of store, shaping readers and writers, and influencing our tastes, thoughts, and politics. They nurture local communities while creating new ones of their own. Bookshops are powerful spaces, but they are also endangered ones. In The Bookshop, we see the stakes: what has been, and what might be lost. Evan Friss’s history of the bookshop draws on oral histories, archival collections, municipal records, diaries, letters, and interviews with leading booksellers to offer a fascinating look at this institution beloved by so many. The story begins with Benjamin Franklin’s first bookstore in Philadelphia and takes us to a range of booksellers including the Strand, Chicago’s Marshall Field & Company, the Gotham Book Mart, specialty stores like Oscar Wilde and Drum and Spear, sidewalk sellers of used books, Barnes & Noble, Amazon Books, and Parnassus. The Bookshop is also a history of the leading figures in American bookselling, often impassioned eccentrics, and a history of how books have been marketed and sold over the course of more than two centuries—including, for example, a 3,000-pound elephant who signed books at Marshall Field’s in 1944. The Bookshop is a love letter to bookstores, a charming chronicle for anyone who cherishes these sanctuaries of literature, and essential reading to understand how these vital institutions have shaped American life—and why we still need them.