The Butler's Guide to Running the Home and Other Graces


Book Description

Perched on an island off the shores of Cornwall, England, the soaring castle of St. Michael’s Mount has been home to the St. Aubyn family since 1647. For nearly thirty years, Stanley Ager, one of the most esteemed butlers of the twentieth century, ensured that St. Michael’s Mount was an impeccable place to live and a gracious and welcoming one for guests to visit. Revered by everyone from royalty to the estate staff, Stanley Ager considered it his calling to run a home gracefully and efficiently. Several of the men whom he trained at St. Michael’s Mount went on to serve in the Royal Household at Buckingham Palace and at British embassies throughout the world. But you don’t need a manor to benefit from Ager’s wisdom on homekeeping. This carefully detailed, charmingly illustrated, eminently useful volume offers important insights and techniques, including how to: Wipe a glass—or a chandelier—until it sparkles *** Fold napkins precisely—in six different ways *** Polish furniture—or silver—to a mirror finish *** Lay a beautiful table and serve a meal impeccably *** Brush, buff, and maintain any manner of clothes and footwear *** Fold and pack for a trip—for business or pleasure *** Select and pour wine *** Stage “impromptu” romantic picnics *** And, among other graces, open a door soundlessly, roll an umbrella perfectly, and iron a newspaper







The Butler Speaks


Book Description

Host a dinner party * Make a bed * Set a table * Use the proper fork * Polish silver * Prepare high tea * Present a calling card * Make conversation * Fold a shirt ... all with the charm, ease and sophistication of a butler. Now in its fifth printing, this beautifully illustrated style, etiquette and entertainment guide lays out the essentials of entertaining and household management in a clear, straightforward style. For anyone who rents or owns--be it a small urban condo or a lavish country estate--The Butler Speaks includes everything you need to know to simplify, organize and care for your home. Charles MacPherson offers modern advice on personal style and etiquette--how to receive guests; present your business card; make polite dinner conversation-- and advice on entertaining at home--how to make a cheese plate; hold your cutlery; set a table--all with the flair, charm and unpretentious grace of the butler.




Butlers & Household Managers


Book Description

Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding career as a butler or the American equivalent, the household manager, as well as those seeking to employ them, whether in stately home, hotel, corporate setting or elsewhere. In the increasingly competitive and mechanistic world in which we live, service is often the only differentiator between one provider and another. Having a competent butler is one way to develop that much-needed edge.Butlers & Household Managers, 21st Century Professionals is also useful for any man or woman who would like to use some of the butler's know-how to enhance his or her own life style. The many checklists in Butlers & Household Managers, 21st Century Professionals cover every kind of situation a butler deals with and are designed, in conjunction with the chapter they supplement, to walk a person successfully through those situations and so increase his or her confidence. No amount of copying actions mechanically will make a butler, however. It is necessary to understand the point of view of the butler to then handle any given situation as a butler would. That is why chapters are provided to explain the butler rationale.




The Pocket Butler's Guide to Good Housekeeping


Book Description

Everyone's favourite butler is back! Get your home spic and span with Charles MacPherson's expert tips and tricks for everything from polishing silverware to organizing the garage. After over 30 years as a professional butler and household manager, Charles MacPherson knows a thing or two about keeping a home clean and organized. He has poured his vast knowledge and expertise into this pocket-sized volume, perfect for easy day-to-day reference or to guide your next marathon cleaning session. Everything you need to know is here. With step-by-step instructions for cleaning, organizing, and maintaining every room in your home, The Pocket Butler's Guide to Housekeeping comprises information-packed chapters on cleaning, laundry, organization, and more. Wondering how to tackle a fresh stain? Looking for recipes for natural and gentle cleaning products? Want to finally master those crisp hospital corners for making your bed? Look no further than this definitive cleaning caddy companion. With handy checklists for daily, weekly, monthly, and annual cleaning; a complete guide to laundry symbols and fabric types; advice for hosting guests; and even tips for dealing with pests, damage, and long-term maintenance, this is a volume no home should be without.




Knocking on Heaven's Door


Book Description

"A blend of memoir and investigation of the choices we face when our terror of death collides with the technological imperatives of modern medicine"--




Late City


Book Description

The Pulitzer Prize–winning author shares an “exceptionally nuanced, tender, funny, tragic, and utterly transfixing portrait” of one man’s troubled century (Booklist, starred review). At 115 years old, former newspaperman Sam Cunningham is also the last surviving veteran of World War I. As he prepares to die in a Chicago nursing home, the results of the 2016 presidential election come in—and he finds himself in a wide-ranging conversation with a surprising God. As the two review Sam’s life, the grand epic of the twentieth century comes sharply into focus. Sam grows up in Louisiana under the flawed morality of an abusive father. Eager to escape, Sam enlists in the army while still underage. Though the hardness his father instilled in him helps him make it out of World War I alive, it also prevents him from contending with the emotional wounds of war. Back in the United States, Sam moves to Chicago to begin a career as a newspaperman that will bring him close to the major historical turns of the twentieth century. There he meets his wife and has a son, whose fate counters Sam’s at almost every turn. As he contemplates his relationships—with his parents, his brothers in arms, his wife, his editor, and most importantly, his son—Sam is amazed at what he still has left to learn about himself after all these years.




Managing Your Mind


Book Description

This is a keep-fit guide to your mind. It provides practical, step-by-step advice on how you can use psychological techniques to improve relationships, reduce anxiety and depression, and in many other ways to get more out of your life.




The Skeletons in God's Closet


Book Description

How can a loving God send people to hell? Isn’t it arrogant to believe Jesus is the only way to God? What is up with holy war in the Old Testament? Many of us fear God has some skeletons in the closet. Hell, judgment, and holy war are hot topics for the Christian faith that have a way of igniting fierce debate far and wide. These hard questions leave many wondering whether God is really good and can truly be trusted. The Skeletons in God's Closet confronts our popular caricatures of these difficult topics with the beauty and power of the real thing. Josh Butler reveals that these subjects are consistent with, rather than contradictory to, the goodness of God. He explores Scripture to reveal the plotlines that make sense of these tough topics in light of God’s goodness. From fresh angles, Josh deals powerfully with such difficult passages as: The Lake of Fire Lazarus and the Rich Man The Slaughter of Canaanites in the Old Testament Ultimately, The Skeletons in God's Close uses our toughest questions to provoke paradigm shifts in how we understand our faith as a whole. It pulls the “skeletons out of God’s closet” to reveal they were never really skeletons at all.




Excellence


Book Description

Change your life in Hospitality forever. In this book, I will show you the way to change your service life forever. I will guide you through the 5 GOLDEN PILLARS of service excellence and beyond, to deliver the best service in the world, in fact it is beyond the best service; it is phenomenal service! I have witnessed countless front of house professionals literally change their lives and achieve staggering results by applying the 5 GOLDEN PILLARS of service excellence. Gratuities in service have skyrocketed from 50% to 1300% increases and beyond. Always remember "Gratuities are the consequence of amazing service and we deliver amazing service with or without gratuities". The definition of madness is "doing the same thing over and over expecting a different result". Change what you're doing today and you will see the results you deserve! Seize the day and let the magic in your career and life begin NOW. Gary Williams has worked with companies to achieve 1st, 2nd and 3rd in the world, within sectors such as Hotels, Aviation, Luxury Superyachts and Ocean Liners, to name but a few!