The Corrective Action Handbook, Second Edition


Book Description

If the term "mangement review" conjures up visions of a wasteful and burdensome ordeal, The Management Review Handbook is just what you need to add value to your review process. The Management Review Handbook provides managers with a simple explanation of how to effectively document, implement, and maintain a management review process.Denise Robitaille's book is an excellent guide to management review for anyone involved in the process. The book's precepts hold true for any size company across a wide spectrum of industries and organizations. The tools found in the handbook can be used by top management, ISO 9001 coordinators, production supervisors, customer service managers, quality technicians, or anyone else involved in the management review process.Plus, the book includes sample forms that aid in the management review process. The forms may be photocopied. They include:* Management review agenda* Data analysis planning worksheet* Action item checklist* Customer contact form







Root Cause Analysis, Second Edition


Book Description

This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can’t find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M’s, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.




Handbook of Investigation and Effective CAPA Systems


Book Description

Worldwide regulatory agencies perform many inspections annually, and all too often investigation and CAPA system violations are at the top of the list of infractions. Life-sciences regulated companies (not only FDA-regulated ones) must ensure their investigation and CAPA systems look beyond the ‘usual suspects' to identify other quality issues in order to minimize risks (including safe ones) and reduce costs. Enhancements to this third edition include: A new section linking the investigation and CAPA programs with the overall quality culture of the company Fully updated, current versions of regulations including U.S. FDA, EU, ISO 9001, and ISO 13485 Updated inspectional observations from the U.S. FDA and U.K. MHRA A revised investigation and CAPA processes chapter, which has an improved barrier analysis section, including detailed flowcharts describing the barrier analysis process New charts and information related to the investigation of human errors; the human factor section includes information about training and competence A new chapter devoted to analytical laboratory investigations, including a section covering the invalidation of testing results Updated forms and examples of the different elements of the investigation and CAPA plan, including new case studies; a revised diagnostic tool used for investigating human error Jose(Pepe) Rodrguez-Perez, PhD, is president of Business Excellence Consulting, Inc., (BEC), a Puerto Rico-based, consulting, training, and remediation firm that focuses on the areas of regulatory compliance, FDA-regulatory training, and risk management. He is a biologist with a doctoral degree in biology from the University of Granada (Spain). Over his career, he has served as an educator, a technical services manager, and as a science advisor to the FDA.




The Certified Six Sigma Green Belt Handbook, Second Edition


Book Description

This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects. It is a reference handbook on running projects for those who are already knowledgeable about process improvement and variation reduction. The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams. In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list, new practice exam questions, and other additional materials




The Certified Pharmaceutical GMP Professional Handbook, Second Edition


Book Description

The purpose of this handbook is to assist individuals for the Certified Pharmaceutical Good Manufacturing Practices Professional (CPGP) examination and provide a reference for the practitioner. The second edition reflects the Body of Knowledge which was updated in 2015. This edition has also incorporated additional information including updated references. The updates reflect the current trends and expectations of the evolving pharmaceutical industry driven by consumer expectations and regulatory oversight. This handbook covers compliance with good manufacturing practices (GMPs), as regulated and guided by national and international agencies for the pharmaceutical industry. It covers finished human and veterinary drugs and biologics, and combination devices, as well as their component raw materials (including active pharmaceutical ingredients (APIs) and excipients), and packaging and labeling operations.




The Satellite Communication Ground Segment and Earth Station Handbook, Second Edition


Book Description

This updated and expanded second edition reflects the state of earth station design and ground segment architecture. From international telephone network gateways to direct broadcast home receivers, today’s broad range of ground systems and devices require satellite communication engineers and business managers to have a broad and sound understanding of the design and operating principles of earth stations and ground control facilities. This book explores the delivery end of the satellite link and its relationship to delivery of services. Authored by a leading authority in the field, the book provides engineers and managers with the knowledge they need to devise their own approach to implementing and managing earth stations and the overall ground segment. Readers find practical guidance in an array of critical areas, including: preparing requirements, performing preliminary analyses, reviewing hardware designs, managing the introduction of the overall ground segment, and more.




Handbook of Water and Wastewater Treatment Plant Operations, Second Edition


Book Description

Hailed on its initial publication as a real-world, practical handbook, the second edition of Handbook of Water and Wastewater Treatment Plant Operations continues to make the same basic point: water and wastewater operators must have a basic skill set that is both wide and deep. They must be generalists, well-rounded in the sciences, cyber operations, math operations, mechanics, technical concepts, and common sense. With coverage that spans the breadth and depth of the field, the handbook explores the latest principles and technologies and provides information necessary to prepare for licensure exams. Expanded from beginning to end, this second edition provides a no-holds-barred look at current management issues and includes the latest security information for protecting public assets. It presents in-depth coverage of management aspects and security needs and a new chapter covering the basics of blueprint reading. The chapter on water and wastewater mathematics has tripled in size and now contains an additional 200 problems and 350 math system operational problems with solutions. The manual examines numerous real-world operating scenarios, such as the intake of raw sewage and the treatment of water via residual management, and each scenario includes a comprehensive problem-solving practice set. The text follows a non-traditional paradigm based on real-world experience and proven parameters. Clearly written and user friendly, this revision of a bestseller builds on the remarkable success of the first edition. This book is a thorough compilation of water science, treatment information, process control procedures, problem-solving techniques, safety and health information, and administrative and technological trends.




Foodborne Disease Handbook


Book Description

A study of foodborne disease, focusing on viruses, parasites, pathogens and HACCP. This second edition contains new chapters on the role of US poison centres in viral exposures, detection of human enteric viruses in foods, environmental consideration in preventing foodborne spread of hepatitis A, seafood parasites, HACCP principles and control programmes for foodservice operations, and more.




Quality Management Handbook, Second Edition,


Book Description

"Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality practices. Provides practical applications in a wide variety of industrial, financial, service, and administrative systems and shows how to prepare for quality audits, product meetings, and production discussions. Features 21 new chapters."