Cruising Attitude


Book Description

Real-life flight attendant Heather Poole has written a charming and funny insider’s account of life and work in the not-always-friendly skies. Cruising Attitude is a Coffee, Tea, or Me? for the 21st century, as the author parlays her fifteen years of flight experience into a delightful account of crazy airline passengers and crew drama, of overcrowded crashpads in “Crew Gardens” Queens and finding love at 35,000 feet. The popular author of “Galley Gossip,” a weekly column for AOL’s award-winning travel website Gadling.com, Poole not only shares great stories, but also explains the ins and outs of flying, as seen from the flight attendant’s jump seat.




Fasten Your Seatbelt: The Passenger is Flying the Plane


Book Description

Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry. Core customers are beginning to seize control of the direction of the industry from airline management. Customers are doing so due to deep dissatisfaction with what is being offered by traditional carriers across all areas, including network, product, price, customer service and the distribution system. New airlines have clearly focused business designs with the discipline to reject non-valued products or services. In the US, new airlines score higher in customer satisfaction, offering lower fares and making larger operating profits. This book is about customer behaviour and how to address it. It provides detailed but easy-to-read practical discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously and relentlessly, ground-breaking strategies to fly ahead of their customers. As with previous books written by Nawal Taneja, the primary audience continues to be senior level practitioners within the global airline industry - in both traditional carrier and low complexity carrier segments. The approach is impartial, candid and pragmatic, based on what is happening in the actual market place rather than theoretical business models.




Fasten Your Seat Belts!


Book Description

Fasten Your Seat Belts! is the first history of an airline to be told from the view point of its cabin crew. Through hundreds of interviews, Valerie Lester has encouraged Pan Am's flight attendants to recount their personal dramatic, tragic, comic & heroic stories, many of which deserve to take an honored place in the annals of air transport history. She includes accounts of the heroic deeds of the cabin crews in such incidents as the 1947 crash in the Syrian desert; the terrorism in Cairo & Rome; the last flight from Saigon; the holocaust at Tenerife; & the siege at Karachi. There are tales of the first stewards & their experiences during World War II; Pan Am's brave & resourceful first stewardesses; the first round-the-world flights (both planned & unplanned); the White House Press charters; the advent of jets--& of bigger jets; Desert Storm; & Pan Am's final, heart-rendering flight. Until now, the important role that flight attendants have played in the history of civil aviation has been poorly served. Here, at last, is a book that redresses the balance.




Dispatches from the War Room


Book Description

Through his experiences aiding world leaders in pushing their domestic and international policies, Greenberg offers an insightful examination of leadership, democracy, and the bridge between candidate and constituency.




Why Airplanes Crash


Book Description

This work examines the causes of airplane accidents and what private and public policies are needed to improve aviation safety. It begins by examining the safety record of the United States commuter airline industry in the post-deregulation era characterized by increased emphasis by airlines on cost control and growing pressures on the air traffic control and airport system. The authors go beyond the safety of the scheduled airlines to examine the reasons for accidents in the nonscheduled and general aviation segments of the United States industry, where the bulk of fatalities occur and where airline pilots increasingly receive most of their training and experience. They then turn to an examination of aviation safety throughout the world, first with a detailed comparison of Canadian and American aviation safety, and then with a look at air safety in all regions of the world and the safety performances of all the world's major airlines. Three emerging issues are then examined in greater detail: assessing the margin of safety, worldwide aging of all airline fleets, and terrorism.




Amazing Airplanes


Book Description

Buckle up to learn all about flying! Amazing Airplanes follows the animal crew, as they become pilots, baggage handlers, and air stewards. Each page is filled with details that machine-mad kids love, such as the cockpit, landing gear, and much more. This book is perfect for budding pilots or happy vacationers! From airplanes to fire engines, the internationally bestselling Amazing Machines series is the perfect way for children to learn about all sorts of vehicles! Each book introduces a new vehicle and the jobs it can do. Bright, engaging artwork and simple, rhyming text combine to make these fantastic books for young children. Kids will love getting to know the friendly, animal characters who feature throughout the series and reading about their fast-paced adventures!




Passenger Behaviour


Book Description

With 2003 being the 100th anniversary of modern aviation, Passenger Behaviour was published at a milestone for the aviation industry. Remarkable achievements in engineering have made air travel highly accessible within the span of a single lifetime. However, when evolutionary barriers are exceeded various penalties are exacted. The most common experienced by air passengers include motion sickness, jetlag and increased arousal and stress at different stages of flight. Air travel also brings us into closer contact with strangers, making our examination and understanding of the social psychology of behaviour within groups (among passengers) especially relevant. This book examines a wide range of topics that help the reader to acquire a psychological understanding of how air travel impacts on human relationships; behaviour as well as physiological functions. Written by leading authorities in their areas, it is intended primarily for those with an interest in passenger behaviour and those who work professionally in commercial aviation. This includes pilots, cabin crew, ground staff, airline and airport managers, aviation psychologists, human factors specialists, aerospace medical/nursing personnel and aircraft designers and manufacturers. As air travel being an integral part of most people's lives, this book will also be of interest to anyone who travels either on a frequent or infrequent basis.




Flying Safety


Book Description




Right Away & All at Once


Book Description

An expert in business turnaround shares his inspiring approach to problem-solving: “A fascinating read” (Mitt Romney). Visionary leader Greg Brenneman believes that true business success and personal fulfillment are two sides of the same coin. The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life. Here, Brenneman takes what he’s learned from turning around or tuning up many businesses—including Continental Airlines and Burger King—and distills it into a simple, clear, five-step roadmap that anyone can follow. He teaches you how to: *prepare a succinct Go Forward plan *build a fortress balance sheet *grow your sales and profits *choose all-star servant leaders *empower your team For more than thirty years, Brenneman has seen these steps foster dramatic results in a variety of business environments. But he also came to realize that he could apply these same principles to improve his life and build a lasting moral legacy. He found he could make better decisions by carefully taking the most important facets of his life—faith, family, friendship, fitness, and finance—into consideration. Brenneman’s inspiring examples, from both his business and his life, demonstrate the astounding effects these steps can have when you apply them—right away and all at once.




Travels with Baby


Book Description

Winner of a Lowell Thomas Award from the Society of American Travel Writers Foundation, the Gold Prize from the North American Travel Journalists Association, and a Silver in the National Parenting Publications Awards competition for parenting Resources. Travels with Baby, by celebrated family travel author and blogger Shelly Rivoli, helps parents plan every trip they'll take with their child from birth through 4 years. In addition to the major modes of transport covered in great detail--air travel (50 pgs.), travels by automobile (40 pgs.), cruise vacations (31 pgs.), rail travel (53 pgs. Including USA, Canada & Europe)--this "Ultimate Guide" also includes advice for traveling with children of different temperaments, health and safety considerations, suggestions for where to travel when during a child's first years, packing lists and travel-friendly baby gear recommendations, and more. As the Society for American Travel Writers Foundation declared, this guide is "...a must have even for families who only travel occasionally."