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The Incivility Solution:

Author : Cynthia Keeton Brown

Publisher : Balboa Press

Page : 101 pages

File Size : 42,8 MB

Release : 2016-09-08

Category : Self-Help

ISBN : 1504357094

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Book Description

Tools to foster self-transcendence in nurse educators are presented to teach the teacher to use multiple intelligences, emotional intelligence, knowing and authentic learning experiences to guide a daily practice of forgiveness, empathy and gratitude. Nurse educators who understand incivility and co-create an environment of civility in their respective workplaces can positively impact their lives and those of their colleagues and students. Nurse educators CAN develop collegiality, through recognition of the efforts of our brothers and sisters by believing in them even when we see them at their worst.



Code of Ethics for Nurses with Interpretive Statements

Author : American Nurses Association

Publisher : Nursesbooks.org

Page : 42 pages

File Size : 39,40 MB

Release : 2001

Category : Business & Economics

ISBN : 1558101764

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Book Description

Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.



Do No Harm Applies to Nurses Too

Author : Renee Thompson

Publisher :

Page : 175 pages

File Size : 28,13 MB

Release : 2012-08-20

Category : Bullying in the workplace

ISBN : 9780984798353

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Book Description



The Cost of Bad Behavior

Author : Christine Pearson

Publisher : Penguin

Page : 235 pages

File Size : 11,95 MB

Release : 2009-07-09

Category : Business & Economics

ISBN : 1101082240

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Book Description

Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.



Incivility

Author : Philip Smith

Publisher : Cambridge University Press

Page : pages

File Size : 33,30 MB

Release : 2010-08-26

Category : Social Science

ISBN : 113949161X

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Book Description

Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.



Fast Facts on Combating Nurse Bullying, Incivility and Workplace Violence

Author : Maggie Ciocco, MS, RN, BC

Publisher : Springer Publishing Company

Page : 209 pages

File Size : 21,1 MB

Release : 2017-07-28

Category : Medical

ISBN : 0826138187

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Book Description

Provides a wealth of proven anti-bullying resources for all nursing settings This pocket-sized, quick-access guide gives nurses crucial information they need to know to understand, identify, and effectively counter incivility, bullying, and violence in all nursing settings. Viewing nurse bullying as an institutional problem, this text expounds upon the ANA position statement, "Incivility, Bullying, and Workplace Violence" and includes definitions and statistics about nurse bullying, and what nurses at any level can do when faced with a bully. Delivered in an easy-to-read, bulleted format, this resource covers all aspects of bullying, including an overview of the problem; why nurses bully each other; a discussion and quantification of the cost and impact of bullying on individuals, the workplace, and the broader health care system. Four instructional case study chapters delineate the different forms bullying can take and how to handle them, and a "bully-proofing" chapter replete with such useful tools as a bullying checklist, a guide to "de-toxifying" the workplace, and an explanation of the ANA Code of Ethics related to bullying. Key Features: Addresses all facets of nurse bullying, from origins and manifestations to evidence-based interventions and prevention strategies Based on the hallmark ANA document “Incivility, Bullying, and Workplace Violence Contains 10 instructive case studies depicting common bullying scenarios Provides a wealth of anti-bullying resources for use in all nursing settings Offers overview and chapter objectives and Fast Facts in a Nutshell clinical pearls



The Dark Side of the Workplace

Author : Annette B. Roter

Publisher : Routledge

Page : 289 pages

File Size : 13,36 MB

Release : 2018-11-06

Category : Business & Economics

ISBN : 1351363778

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Book Description

The workplace can be a hotbed of difficulty and incivility—from rumors spread about an individual, to the agonies of stress, to physical attacks and even death. Evidence suggests that not only does incivility have significant implications for employees, organizations and society, it is also on the rise. In recent years we have experienced increased acts of incivility in the workplace, social media and government positions. There is a direct correlation between uncivil behavior and financial outcomes for organizations. It is estimated that stress related to uncivil actions in the workplace costs organizations approximately $300 billion annually. The cost of personal implications for employees is often too high to calculate as individuals experience loss of reputation and significant psychological and physical distress. With the increased use of social media, individuals are experiencing incivility that crosses the boundary between their personal and professional lives. This book delves into the darker side of the workplace, discussing bullying, toxic work environments, corporate psychopaths, the struggles of stress, and more. It combines recent research and case studies to provide an understanding of these behaviors, and offers practical solutions on how to cultivate a healthy working environment.



The Civility Solution

Author : P. M. Forni

Publisher : Macmillan + ORM

Page : 141 pages

File Size : 49,52 MB

Release : 2010-04-01

Category : Reference

ISBN : 1429945575

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Book Description

The acclaimed author of The Choosing Civility returns to the subject of common decency and thoughtful behavior. Many of us find ourselves confronted with rudeness every day and don't know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile highway driver who cuts one off with a quick swerve of his car, politeness seems to be on a downward spiral, surprising us at every turn. P.M. Forni, the author of Choosing Civility, has the answer. He knows that rudeness begets rudeness and, in The Civility Solution, shows us what to do when confronted with bad behavior by being assertive as well as civil. In more than one hundred different situations, he shows us how to break the rudeness cycle by responding to a variety of confrontations from bullying to rude internet behavior or the hurtful words of an insensitive family member. How would you respond to the following? ...A salesperson ignores your requests ...A fellow driver gives you the infamous "finger" ...Your child's playmate misbehaves ...Your boss publicly reprimands you P. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.



Faculty Incivility

Author : Darla J. Twale

Publisher : John Wiley & Sons

Page : 246 pages

File Size : 25,87 MB

Release : 2008-02-04

Category : Education

ISBN : 0470197668

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Book Description

This important book addresses the prevalence of faculty incivility, camouflaged aggression, and the rise of an academic bully culture in higher education. The authors show how to recognize a bully culture that may form as a result of institutional norms, organizational structure, academic culture, and systemic changes. Filled with real-life examples, the book offers research-based suggestions for dealing with this disruptive and negative behavior in the academic workplace.



Mastering Civility

Author : Christine Porath

Publisher : Hachette UK

Page : 176 pages

File Size : 16,74 MB

Release : 2016-12-27

Category : Business & Economics

ISBN : 1455568996

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Book Description

"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.