The Loyalist Team


Book Description

Great teams are built and maintained with great intention, though they can make it look deceptively easy. Too many teams engage in dysfunctional behaviors or fall into territorialism, apathy, and unproductive relationships. The result? An overwhelmed, unengaged, and stressed-out workforce that settles for average or poor performance. Here, four authors with a combined century of management experience show readers how every team can be extraordinary. The authors introduce their field-tested Loyalist Team 3D assessment that allows anyone to get to the heart of why teams break down, identify the weaknesses in their own team, and build a Loyalist Team. This kind of team has members who ensure each other's success as they work to ensure their own, operate with absolute candor, and value loyalty and authenticity to deliver results, create a healthy work environment, and help companies succeed. The Loyalist Team is a must-read for anyone who wants their team to achieve extraordinary results.




Team of Vipers


Book Description

THE INSTANT NEW YORK TIMES BESTSELLER "Sims’s vivid portrait of Trump shrewdly balances admiration with misgivings, and his intricate, engrossing accounts of White House vendettas and power plays have a good mix of immersion and perspective. The result is one of the best of the recent flood of Trump tell-alls." —Publishers Weekly The first honest insider’s account of the Trump administration. If you hate Trump you need the truth; if you love Trump you need the truth. After standing at Donald Trump’s side on Election Night, Cliff Sims joined him in the West Wing as Special Assistant to the President and Director of White House Message Strategy. He soon found himself pulled into the President’s inner circle as a confidante, an errand boy, an advisor, a punching bag, and a friend. Sometimes all in the same conversation. As a result, Sims gained unprecedented access to the President, sitting in on private meetings with key Congressional officials, world leaders, and top White House advisors. He saw how Trump handled the challenges of the office, and he learned from Trump himself how he saw the world. For five hundred days, Sims also witnessed first-hand the infighting and leaking, the anger, joy, and recriminations. He had a role in some of the President’s biggest successes, and he shared the blame for some of his administration’s worst disasters. He gained key, often surprising insights into the players of the Trump West Wing, from Jared Kushner and John Kelly to Steve Bannon and Kellyanne Conway. He even helped Trump craft his enemies list, knowing who was loyal and who was not. And he took notes. Hundreds of pages of notes. In real-time. Sims stood with the President in the eye of the storm raging around him, and now he tells the story that no one else has written—because no one else could. The story of what it was really like in the West Wing as a member of the President’s team. The story of power and palace intrigue, backstabbing and bold victories, as well as painful moral compromises, occasionally with yourself. Team of Vipers tells the full story, as only a true insider could.




Billion Dollar Loser


Book Description

A Wall Street Journal Business Bestseller: This "vivid" inside story of WeWork and its CEO tells the remarkable saga of one of the most audacious, and improbable, rises and falls in American business history (Ken Auletta). Christened a potential savior of Silicon Valley's startup culture, Adam Neumann was set to take WeWork, his office share company disrupting the commercial real estate market, public, cash out on the company's forty-seven billion dollar valuation, and break the string of major startups unable to deliver to shareholders. But as employees knew, and investors soon found out, WeWork's capital was built on promises that the company was more than a real estate purveyor, that in fact it was a transformational technology company. Veteran journalist Reeves Weideman dives deep into WeWork and it CEO's astronomical rise, from the marijuana and tequila-filled board rooms to cult-like company summer camps and consciousness-raising with Anthony Kiedis. Billion Dollar Loser is a character-driven business narrative that captures, through the fascinating psyche of a billionaire founder and his wife and co-founder, the slippery state of global capitalism. A Wall Street Journal Business Bestseller “Vivid, carefully reported drama that readers will gulp down as if it were a fast-paced novel” (Ken Auletta)




Zombie Loyalists


Book Description

Bestselling author Peter Shankman shows you how to create fanatically loyal customers who convert everyone they meet




CI: Team Red


Book Description

In a story so explosive that he can only tell it as fiction, former counterintelligence special agent David DeBatto takes us onto a new kind of battlefield, beyond the reach of reporters, and into the covert ops of elite tactical intelligence teams. Their number one job: to pierce the secrets of an enemy -- before the enemy reaches us . . . Staff Sgt. David DeLuca had a love/hate relationship with the Armed Forces. Then came 9/11. After a career as a street cop, he went to war-and put his skills to work in a secret army within an army. Part detective, con man, spy, and soldier, DeLuca is now hunting a Saddam loyalist Centcom thought was dead. To catch his prey, he'll have to outmaneuver him using microscopic forensic evidence, high-tech espionage tools, and gut instincts. But as he follows a deadly trail out of the Sunni Triangle into Iran, a horrifying picture is coming clear to DeLuca and his elite "red" team: a terrorist group already has its fangs in the USA -- and needs to be hunted down and eliminated right now . . .




The Loyalist Legacy


Book Description

After the crushing end of the War of 1812, William and Catherine Garner find their allotted two hundred acres in Nissouri Township by following the Thames River into the wild heart of Upper Canada. On their valuable land straddling the river, dense forest, wild beasts, displaced Natives, and pesky neighbors daily challenge them. The political atmosphere laced with greed and corruption threatens to undermine all of the new settlers' hopes and plans. William knows he cannot take his family back to Niagara but he longs to check on his parents from whom he has heard nothing for two years. Leaving Catherine and their children, he hurries back along the Governor's Road toward the turn-off to Fort Erie, hoping to return home in time for spring planting. With spectacular scenes of settlers recovering from the wartime catastophes in early Ontario, Elaine Cougler shows a different kind of battle, one of ordinary people somehow finding the inner resources to shape new lives and a new country. The Loyalist Legacy delves further into the history of the Loyalists as they begin to disagree on how to deal with the injustices of the powerful "Family Compact" and on just how loyal to Britain they want to remain.




Exceptional Service, Exceptional Profit


Book Description

What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.




Stripped and Script


Book Description

Female loyalists occupied a nearly impossible position during the American Revolution. Unlike their male counterparts, loyalist women were effectively silenced--unable to officially align themselves with either side or avoid being persecuted for their family ties. In this book, Kacy Dowd Tillman argues that women's letters and journals are the key to recovering these voices, as these private writings were used as vehicles for public engagement. Through a literary analysis of extensive correspondence by statesmen's wives, Quakers, merchants, and spies, Stripped and Script offers a new definition of loyalism that accounts for disaffection, pacifism, neutralism, and loyalism-by-association. Taking up the rhetoric of violation and rape, this archive repeatedly references the real threats rebels posed to female bodies, property, friendships, and families. Through writing, these women defended themselves against violation, in part, by writing about their personal experiences while knowing that the documents themselves may be confiscated, used against them, and circulated.




Aaron Henry of Mississippi


Book Description

Winner of the 2016 Lillian Smith Book Award When Aaron Henry returned home to Mississippi from World War II service in 1946, he was part of wave of black servicemen who challenged the racial status quo. He became a pharmacist through the GI Bill, and as a prominent citizen, he organized a hometown chapter of the NAACP and relatively quickly became leader of the state chapter. From that launching pad he joined and helped lead an ensemble of activists who fundamentally challenged the system of segregation and the almost total exclusion of African Americans from the political structure. These efforts were most clearly evident in his leadership of the integrated Mississippi Freedom Democratic Party delegation, which, after an unsuccessful effort to unseat the lily-white Democratic delegation at the Democratic National Convention in 1964, won recognition from the national party in 1968. The man who the New York Times described as being “at the forefront of every significant boycott, sit-in, protest march, rally, voter registration drive and court case” eventually became a rare example of a social-movement leader who successfully moved into political office. Aaron Henry of Mississippi covers the life of this remarkable leader, from his humble beginnings in a sharecropping family to his election to the Mississippi house of representatives in 1979, all the while maintaining the social-change ideology that prompted him to improve his native state, and thereby the nation.




Mobilization, Factionalization and Destruction of Mass Movements in the Cultural Revolution


Book Description

Based on a unique survey of Chinese respondents, the authors find that participation in social movements during the Cultural Revolution was motivated by the desire to improve social status or maintain existing positions in the social hierarchy. A strong relationship is noted between factional alignment and family background in provinces immersed in class-based struggle; however, the association becomes nil in provinces where sectarian struggle was grounded in class. The authors assert that the social conflict school has failed to adequately examine sectarian internecine fights among rebels in attempts to explain the mass movements, while the political process school has ignored fundamental social conflicts embedded in Chinese society. Potential pitfalls likely to confront future mass movements are identified.