› › The Malcolm Baldrige National Quality Award

Baldrige Award Winning Quality -- 18th Edition

Author : Mark Graham Brown

Publisher : CRC Press

Page : 406 pages

File Size : 37,75 MB

Release : 2013-08-21

Category : Business & Economics

ISBN : 1439893829

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Book Description

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award. The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality – 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry. Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a clear and concise explanation on how to prepare for a site visit from the board of examiners. It details each facet of the site visit, including its purpose, what a Baldrige examiner looks for, and the questions typically asked during the visit. Complete with rules for preparing graphics and charts, the book includes helpful tips to help you avoid common mistakes when completing the application.



The Malcolm Baldrige National Quality Award

Author : Maureen S. Heaphy

Publisher : Addison Wesley Longman

Page : 468 pages

File Size : 37,7 MB

Release : 1995

Category : Business & Economics

ISBN :

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Book Description

With quality programs proliferating in companies worldwide, the Malcolm Baldrige National Quality Award has become a valuable tool for benchmarking, improving, and recognizing quality efforts. The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth, an excellent resource for any organization seeking to use the criteria for quality and performance improvement, includes tips on the application process as well as common mistakes to avoid. Comprehensive and thoroughly up-to-date, this is the only book on the subject to address the ISO 9000:1994 standards. A complete case study of a Baldrige Award application follows the entire process from start to finish the application, the examiner's response, the feedback report, and the site visit preparation giving you an excellent view of how the process works as well as the challenges and commitments involved in achieving Baldrige Award levels of quality and performance. The book also includes a look at the future of the Baldrige Award. "This book presents information on the Malcolm Baldrige National Quality Award in a very intelligible manner that can be used for a comprehensive, readable interpretation of the criteria. The clear and concise explanations are useful for self-assessment and improvement. It is a fine addition to the literature on how to get better, faster, using these criteria as a roadmap." Edwin Shecter, President, Quality Resources Company 020163368XB04062001



Education Criteria for Performance Excellence (2009-10)

Author : Harry S. Hertz

Publisher : DIANE Publishing

Page : 92 pages

File Size : 16,18 MB

Release : 2010-03

Category : Education

ISBN : 1437921841

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Book Description

Will help org. respond to the diverse needs of students, the need for enhanced curriculum and educ. delivery methods, changing regulatory require., demanding accreditation require., and the growing role of the Internet. Whether your org. is small or large, is involved in K-12 or higher educ., or has one facility or multiple sites, these Criteria provide a valuable framework that can help you plan in an uncertain environment. Use the Criteria to assess performance on a range of key indicators: student learning, student and stakeholder satisfaction, educ. design and delivery, financial, faculty and staff development and well-being, and operations. Can help you align resources; improve commun., productivity, and effectiveness; and achieve strategic goals. Illus.



The Pocket Guide to the Baldrige Criteria (5-Pack)

Author : Mark Graham Brown

Publisher : CRC Press

Page : 68 pages

File Size : 17,88 MB

Release : 2011-04-12

Category : Business & Economics

ISBN : 1439895414

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Book Description

Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 16th edition of The Pocket Guide



Baldrige 20/20

Author :

Publisher : ASQ Quality Press

Page : 0 pages

File Size : 17,67 MB

Release : 2011

Category : Malcolm Baldrige National Quality Award

ISBN : 9780615562674

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Book Description



Malcolm and Me

Author : Richard E. Maurer

Publisher : R&L Education

Page : 89 pages

File Size : 50,29 MB

Release : 2003-10-24

Category : Education

ISBN : 1461663598

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Book Description

Malcolm and Me describes the seven criteria of the Malcolm Baldrige National Quality Award program to improve student achievement: leadership, strategic planning, student and market focus, information and analysis, faculty and staff satisfaction, process management in the classroom and the business office, and results. Each chapter introduces a different Baldrige category and an “essential question” to help the reader see the big picture. Malcolm and Me also includes an appendix for those interested in employing the Baldrige process in their school or who would like to seek the national award. In addition, a Baldrige self-assessment checklist is included to enable readers to evaluate the standing of their classroom, building, or district in regard to the seven criteria.



Innovations in Competitive Manufacturing

Author : Paul M. Swamidass

Publisher : Springer Science & Business Media

Page : 421 pages

File Size : 49,16 MB

Release : 2012-12-06

Category : Business & Economics

ISBN : 1461517052

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Book Description

Innovations in Competitive Manufacturing is an examination of manufacturing innovations - both technical and knowledge-based. Over the recent past, technology has created dramatic changes in manufacturing. As a result, the book focuses on the use of technology in gaining competitive advantage in global manufacturing. Forty topics are surveyed in the book, organized into thirteen chapters. Each topic is a carefully written account by one or more leading researchers in that area. This is the first systematic examination of the recent innovations in manufacturing strategy and technology. In addition to providing an understanding of these manufacturing innovations, the book underscores the strategic importance of creating and sustaining the technological resources to ensure a stable manufacturing economic base. The book's purpose is to examine the elements that make today's manufacturers successful. Many examples from industry throughout the book will enable the reader to appreciate and comprehend the concepts presented in the article. In addition to the technical and innovative information, implementation issues concerning new ideas and manufacturing practices are explored within the topical discussions. Four in-depth descriptions of real-life cases provide illustration of key principles. The book has been constructed as a reference tool for manufacturing researchers, students, and practitioners. Hence, after reading the introduction `Innovation in Competitive Manufacturing: From JIT to E-Business', any section or topic in the book can be consulted and/or read in any sequence the reader may choose.



Assessing Business Excellence

Author : Les Porter

Publisher : Routledge

Page : 459 pages

File Size : 33,35 MB

Release : 2012-05-04

Category : Business & Economics

ISBN : 1136427899

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Book Description

Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples



Managing for Quality and Performance Excellence

Author : James R. Evans

Publisher : Cengage Learning

Page : 0 pages

File Size : 43,32 MB

Release : 2013-01-02

Category : Business & Economics

ISBN : 9781285069463

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Book Description

Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.



Intelligent and Fuzzy Techniques in Big Data Analytics and Decision Making

Author : Cengiz Kahraman

Publisher : Springer

Page : 1386 pages

File Size : 10,55 MB

Release : 2019-07-05

Category : Technology & Engineering

ISBN : 3030237567

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Book Description

This book includes the proceedings of the Intelligent and Fuzzy Techniques INFUS 2019 Conference, held in Istanbul, Turkey, on July 23–25, 2019. Big data analytics refers to the strategy of analyzing large volumes of data, or big data, gathered from a wide variety of sources, including social networks, videos, digital images, sensors, and sales transaction records. Big data analytics allows data scientists and various other users to evaluate large volumes of transaction data and other data sources that traditional business systems would be unable to tackle. Data-driven and knowledge-driven approaches and techniques have been widely used in intelligent decision-making, and they are increasingly attracting attention due to their importance and effectiveness in addressing uncertainty and incompleteness. INFUS 2019 focused on intelligent and fuzzy systems with applications in big data analytics and decision-making, providing an international forum that brought together those actively involved in areas of interest to data science and knowledge engineering. These proceeding feature about 150 peer-reviewed papers from countries such as China, Iran, Turkey, Malaysia, India, USA, Spain, France, Poland, Mexico, Bulgaria, Algeria, Pakistan, Australia, Lebanon, and Czech Republic.