Right Relationship


Book Description

Our current economic system is unsustainable. Its fundamental elements, unlimited growth, and endless wealth accumulation fly in the face of the fact that the Earth's resources are clearly finite. In this work, the authors offer a comprehensive new economic model.




The US-Iran Relationship


Book Description

"Since the Revolution of 1978/79, which eventually brought to power Ayatollah Khomeini and his circle of conservative, though politically active, clerics, the relationship between Iran and the USA has represented one of the world's most complex and hostile international entanglements. In this book, Penelope Kinch analyses the extent to which political identity has contributed to challenges in the relationship and the role of myths in foreign policy. Kinch first examines the construction of political identity in each country, and thereby traces the imagined norms which have their impact on international behaviour. Looking at the misperceptions that have precluded closer communication between the two states, Kinch examines both historical issues, such as the 1979 US embassy hostage crisis as well as more contemporary crises, most notably over Iran's nuclear power programme."--Bloomsbury Publishing.




Customer Relationship Management


Book Description

Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial technological approach was followed by many disappointing initiatives only to see the maturing of the underlying concepts and applications in recent years. Today, CRM represents a strategy, a set of tactics, and a technology that have become indispensible in the modern economy. This book presents an extensive treatment of the strategic and tactical aspects of customer relationship management as we know it today. It stresses developing an understanding of economic customer value as the guiding concept for marketing decisions. The goal of the book is to serve as a comprehensive and up-to-date learning companion for advanced undergraduate students, master's degree students, and executives who want a detailed and conceptually sound insight into the field of CRM.




Relationship-Driven Classroom Management


Book Description

"I feel this book appeals to all teachers, especially teachers who must deal with difficult students. The book is well organized and user friendly, with lots of practical examples using real students." Brenda Waugh, PAR Consulting Teacher Resource Specialist Newhall School District, California "Relationship-Driven Classroom Management is a top recommendation. Vitto offers practical, supportive, research-based strategies that will benefit teachers and students." Roger Weissberg, Executive Director Collaborative for Academic, Social, and Emotional Learning (CASEL) "As I work with new teachers, this book shares numerous tips and strategies that have been overlooked in teaching methodology courses, or curricular workshops. This book will make a great contribution to education for those who read it and enjoy it." Karen Harvey, Program Coordinator Santa Clarita BTSA "Brimming with insights and practical ideas, this book should be in the hands of every teacher. I enthusiastically recommend this book for teachers in training, experienced and veteran teachers, and administrators searching for effective strategies and techniques for the classroom." Robert Wubbolding, Director Center for Reality Therapy Cincinnati, OH Build positive relationships with your students and set an example for success! Positive teacher-student relationships are an important factor in increasing student achievement and motivation as well as decreasing a student′s risk of dropping out, substance abuse, bullying, and violence. In fact, it has been shown that these positive relationships are more influential than more highly publicized factors such as classroom size, teacher training, or school policy in protecting adolescents from destructive behaviors. Learn how to proactively and positively manage your classroom and students and build on their inherent strengths and talents, rather than focusing on negative behaviors and outcomes. Relationship-Driven Classroom Management is the only book to combine resiliency, classroom management, and discipline into one user-friendly format suitable for all teachers. Featuring case examples, questions, classroom strategies and tips, as well as chapter objectives and summaries, the chapter material covers both Preventive Strategies and Reactive Strategies including: Attributes of Relationship-Driven Teachers Strengthening Relationships With Students Teaching and Modeling Social-Emotional Skills Cultivating Student Responsibility Creating and Implementing Effective Consequences Building Relationships With Difficult and Resistant Students By fostering social-emotional learning, teachers can raise student achievement, create a more positive classroom environment, and help in the long-term prevention of future risk for even their most difficult students.




Advancing Relationship-Based Cultures


Book Description

Advancing Relationship-Based Cultures explains and expands a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances relationship-based healing cultures. A relationship-based culture is one in which a critical mass of people provides care and service with relational competence. In these cultures, the skills that foster relational competence are actively developed, nurtured, practiced, reinforced, and evaluated. While countless thought leaders have championed the importance of improving relationships, this book provides a practical how-to for the creation and nurturance of healthy relationships in health care. Readers of this book will understand that a strategy that includes improving all relationships will improve all other measures as well. When you empower people, giving them the tools to take excellent care of themselves, one another, and the patients and families in their care, organizations thrive.




Customer Relationship Management


Book Description

This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy, concepts and tools and provides all the necessary steps in managing profitable customer relationships. Throughout, the book stresses a clear understanding of economic customer value as the guiding concept for marketing decisions. Exhaustive case studies, mini cases and real-world illustrations under the title “CRM at Work” all ensure that the material is both highly accessible and applicable, and help to address key managerial issues, stimulate thinking, and encourage problem solving. The book is a comprehensive and up-to-date learning companion for advanced undergraduate students, master's degree students, and executives who want a detailed and conceptually sound insight into the field of CRM. The new edition provides an updated perspective on the latest research results and incorporates the impact of the digital transformation on the CRM domain.




Debating China


Book Description

An emerging star in the field of US-China policy pairs leading scholars from both the US and China in dialogues about the most crucial elements of the relationship.




Relationship Maintenance


Book Description

Provides an interdisciplinary perspective on behaviors and strategies used to maintain intimate relationships.




Relationship-Based Care


Book Description

The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now in it's 16th printing, Relationship-Based Care has sold over 65,000 copies world-wide. It is the winner of the American Journal of Nursing Book of the Year Award.