Book Description

As demands for a safe and drug-free workplace grow, federal requirements and a burgeoning work load require that many medical review functions be carried out by medical review officer assistants (MROAs) and others on the medical review officer (MRO) team. This useful, up-to-the-minute manual has been created to help prepare MROAs for certification and to keep the entire MRO team operating at a peak level of professionalism and efficiency. Offering a complete view of the medical review process, the Medical Review Officer Team Manual covers business, scientific, legal, ethical and logistical issues. It is an ideal practical manual for MROs and MROAs and those who work with them and use their services, including employers and others interested in workplace drug testing. The guide can also be used as a companion to Swotinsky and Smith's previously published Medical Review Officer's Manual, providing "how to" specifics to help the entire MRO team apply the science and art of medical review. Topics in the Team Manual include core competencies established by the MROCC for MRO Assistant certification, as well as issues related to the smooth functioning of a Medical Review department: The roles and responsibilities of the various individuals and team members involved in drug and alcohol test ordering, collection, transportation, processing, and reporting Donor rights at the collection site and in the review process DOT and HHS requirements and regulations Urine specimen procedures, including when and how to look for evidence of tampering, adulteration, or substitution Policies and procedures, including chains of documentation, screening and confirmation testing, and split specimen analysis for reconfirmation What elements of a review may be completed by staff, and which must be personally completed by the Medical Review Officer How to contact the donor and what to do when the donor can't be contacted How HIPAA and other regulations aff