The Mystery Shopper's Manual


Book Description

The only book for mystery shoppers endorsed by the Mystery Shopping Providers Association.If you are looking for a flexible, fun way to make extra money, mystery shopping may be for you! You can get paid to shop, eat in restaurants, get your hair cut, go to the movies and more . . . and Cathy Stucker will show you how.




How to Become a Mystery Shopper


Book Description

In a world filled with get-rich-quick scams, this manual gives legitimate resources on how to become the shopping spy that clients love and friends envy. A Mystery Shopper of the Year nominee with over 30 years experience as a mystery shopper and educator, Elaine Moran shares tips in this guide. It includes insights into the structure of the industry, and the roles of schedulers, editors, and contractors. It offers hundreds of legitimate resources and also includes other ideas on fun ways to earn extra money.--From publisher description.




Your Money: The Missing Manual


Book Description

Keeping your financial house in order is more important than ever. But how do you deal with expenses, debt, taxes, and retirement without getting overwhelmed? This book points the way. It's filled with the kind of practical guidance and sound insights that makes J.D. Roth's GetRichSlowly.org a critically acclaimed source of personal-finance advice. You won't find any get-rich-quick schemes here, just sensible advice for getting the most from your money. Even if you have perfect credit and no debt, you'll learn ways to make your rosy financial situation even better. Get the info you need to make sensible decisions on saving, spending, and investing Learn the best ways to set and achieve financial goals Set up a realistic budget framework and learn how to track expenses Discover proven methods to help you eliminate debt Understand how to use credit wisely Win big by making smart decisions on your home and other big-ticket items Learn how to get the most from your investments by avoiding rash decisions Decide how -- and how much -- to save for retirement




Federal Trade Commission Decisions


Book Description




The Essential Guide to Mystery Shopping


Book Description

A step-by-step guide to starting, performing, and reporting mystery shops, this resource provides legitimate lists of companies that do not charge mystery shoppers to work for them, Web sites, company expectations, and other valuable information.




You Make the Call - Healthcare's Mandate for Post-Discharge Follow Up


Book Description

Every day, thousands of people are discharged from hospitals. While relieved to be going home, they are often frightened and insecure about caring for themselves at home. How the hospital manages follow up can make a world of difference in spotting adverse reactions, quelling fears, and providing appropriate direction. Adverse conditions can lead to costly readmissions that hurt the bottom line and dissatisfied consumers who can hurt the hospital's reputation. You Make the Call presents a solid case for a post-discharge call system to improve clinical outcomes and improve the patient experience. This book provides the rationale and key steps for launching a post-discharge follow-up call process. Kristin Baird offers case examples, models, and tools to help you evaluate the need for follow-up calls as well as tools for integrating them into a comprehensive care plan. An award-winning author and consultant, Baird's expertise stems from over 30 years as a nurse, executive, and consultant. Her passion for the patient experience has set her career path and is a driving force behind this book. Are you doing post-discharge follow up? Does it make sense for your organization? Should you devote resources to post-discharge calls? Read Baird's book and then you make the call.




Mystery Shopping


Book Description

This piece of writing is a Handbook in the field of Mystery Shopping. A handbook that mystery shoppers can refer to when they feel lost. For someone who wants to enter into the world of mystery shopping as a mystery shopper, this handbook works as a step-by-step guide. A must read for existing mystery shoppers in order to brush up and enhance their skills.




Mystery Shopping Handbook


Book Description

The perfect book for those that love to do Mystery Shopping for restaurants. This book helps you log all the important information a mystery shopper has to remember. Features: 6" x 9" 120 Pages Simple Cover with Small Print Title To Help Keep Hidden From View Easy- Fill In Information On Review Sheets




Handbook of Hospitality Operations and IT


Book Description

Handbook of Hospitality Operations and IT provides an authoritative resource for critical reviews of research into both operations and IT management. Internationally renowned scholars provide in-depth essays and explanations of case studies, to illustrate how practices and concepts can be applied to the hospitality industry. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.




Mystery Shopper 101


Book Description

Mystery shopping is a unique industry that allows management to get an inside look at various aspects of their businesses ● Mystery shops can evaluate customer service, store appearance, availability and placement of promotional signage, and so much more! ● Traditional mystery shops are covert and in-person, but non-traditional shops, such as revealed and remote shops, are becoming more popular ● Video and mobile shops are competing for the fastest growing segment of the mystery shopping industry ● Mystery shopping is extremely flexible, allowing you to only apply for shops that fit into your schedule ● Confidentiality and maintaining anonymity are pillars of mystery shopping ● Shop aggregators like Jobslinger and MS Job Board make searching for available shops in your location so easy! ● Other great ways to find available shops are through mystery shopping forums and social media ● There are literally hundreds of mystery shopping companies out there, so registering with all of them can be a bit tedious, but this book gives some tips that will make the process less cumbersome ● Submitting great reports is essential for a successful mystery shopper, and this book shows you exactly how to do so! ● Mystery shoppers own their own businesses, so researching laws in your city, county, and state about starting a business is crucial ● Business taxes for mystery shopping can be complicated, but this book offers some basic advice on what is required and how to track income and expenses About the Expert Mystery shopping since the early 2000’s, Penny Hodgin has seen and adapted to many changes in the mystery shopping industry. What began as a teenager’s side hustle to earn some extra cash and free meals has evolved into a passion for helping businesses treat their customers and employees with the respect they deserve by providing honest observations and factual reports. Brooks has shopped professionally in various industries including retail, financial, entertainment, real estate, food service, and more...and has truly enjoyed the experience gained from each and every shop! Hodgin lives on the East US Coast with her husband, two children, and grandmother. She graduated with a Bachelor’s in Human Services in 2010 and has worked full-time in the mental health and education fields. She plans to retire to the beach as soon as possible! HowExpert publishes quick 'how to' guides on all topics from A to Z by everyday experts.