Author : Joseph F. Duffy
Publisher : John Hunt Publishing
Page : 170 pages
File Size : 16,10 MB
Release : 2018-07-27
Category : Business & Economics
ISBN : 178535793X
Being a Supervisor 1.0 is a handbook for first-time and aspiring supervisors, covering information useful in preparing to step into that role and fulfilling the duties of a supervisor on a daily basis. While the primary audience is the first-time supervisor, or aspiring supervisor, the book will also be a useful resource to experienced supervisors looking for help with daily supervisory tasks.
Author : Elaine Biech
Publisher : Association for Talent Development
Page : 214 pages
File Size : 36,93 MB
Release : 2015-07-01
Category : Business & Economics
ISBN : 1607284367
Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for planning and organizing work in every organization—are often undertrained in the skills required to be a successful front-line leader. In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. Other books in the series include Communication Skills Training, Leadership Training, and Coaching Training.
Author : Linda A. Hill
Publisher : Harvard Business Press
Page : 305 pages
File Size : 23,54 MB
Release : 2011-01-11
Category : Business & Economics
ISBN : 142217235X
You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. As Linda Hill and Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate, by mastering three imperatives: · Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others. · Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. · Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.
Author : Alison Green
Publisher : Ballantine Books
Page : 306 pages
File Size : 15,17 MB
Release : 2018-05-01
Category : Business & Economics
ISBN : 0399181822
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author : Marion E. Haynes
Publisher : Crisp Pub Incorporated
Page : 178 pages
File Size : 22,52 MB
Release : 1991
Category : Business & Economics
ISBN : 9781560521129
Like a mentor-on-call, this best-selling book brings a wealth of wisdom and information to the new supervisor. It's clearly organized into four logical parts that focus on the biggest concerns: understanding the basics of supervisory responsibilities, developing personal effectiveness, managing many personalities, and working with groups.
Author : Harvard Business Review
Publisher : Harvard Business Review Press
Page : 224 pages
File Size : 38,48 MB
Release : 2017-02-07
Category : Business & Economics
ISBN : 1633693031
Develop the mindset and presence to successfully manage others for the first time. If you read nothing else on becoming a new manager, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you transition from being an outstanding individual contributor to becoming a great manager of others. This book will inspire you to: Develop your emotional intelligence Influence your colleagues through the science of persuasion Assess your team and enhance its performance Network effectively to achieve business goals and for personal advancement Navigate relationships with employees, bosses, and peers Get support from above View the big picture in your decision making Balance your team’s work and personal life in a high-intensity workplace This collection of articles includes “Becoming the Boss,” by Linda A. Hill; “Leading the Team You Inherit,” by Michael D. Watkins; “Saving Your Rookie Managers from Themselves,” by Carol A. Walker; “Managing the High-Intensity Workplace,” by Erin Reid and Lakshmi Ramarajan; “Harnessing the Science of Persuasion,” Robert B. Cialdini; “What Makes a Leader?” by Daniel Goleman; “The Authenticity Paradox,” by Herminia Ibarra; “Managing Your Boss,” by John J. Gabarro and John P. Kotter; “How Leaders Create and Use Networks,” by Herminia Ibarra and Mark Lee Hunter; “Management Time: Who’s Got the Monkey?” by William Oncken, Jr., and Donald L. Wass; and BONUS ARTICLE: “How Managers Become Leaders,” by Michael D. Watkins.
Author : John C. Maxwell
Publisher : HarperCollins Leadership
Page : 158 pages
File Size : 32,91 MB
Release : 2019-10-01
Category : Business & Economics
ISBN : 0785231161
Don’t let a bad boss or manager hold you back from being successful! Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling author and leadership expert John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, and now distilled down for busy professionals, Maxwell unveils the keys to successfully navigating the challenges of working for a bad boss. In How to Lead When Your Boss Can’t (or Won’t), Maxwell teaches you how to: position yourself for current and future success, take the high road with a poor leader, avoid common pitfalls, work well with teammates, and develop influence wherever you find yourself. Practicing the principles taught in this book will result in endless opportunities—for your organization, your career, and your life. You can learn how to lead when your boss can’t (or won’t).
Author : Julian Talbot
Publisher : CreateSpace
Page : 114 pages
File Size : 48,9 MB
Release : 2014-06-28
Category : Business & Economics
ISBN : 9781479296255
Congratulations on your promotion! Most of us are promoted however, because we are technically proficient at our core skills, not because we are born leaders. That technical proficiency, plus perhaps a positive attitude and the willingness to accept responsibly, got us noticed, but none of those abilities automatically make you a born supervisor, leader or manager. I'm certainly not a natural born leader. Most of what is covered in this book was learned the hard way - through trial and error. I think I can safely say that I still continue to make new and inventive mistakes, but because I continue to learn from them, I have many lessons to share. I have also been fortunate to have great mentors, attend some excellent training and have learned much from some terrific books. This book is designed as a quick and easy read to provide the best of my practical tips to help you: - Communicate more effectively with your team - Manage meetings in a way that is more productive and takes less time - Motivate staff to want to achieve - Write effective and succinct reports - Understand the mumbo-jumbo language of management systems - Make better decisions faster In a nutshell, this book is designed to reduce your stress, allow you to spend more time with family, improve your sense of job satisfaction and lead you inevitably towards your next promotion. What I have compiled is a book is based on decades of hands-on leadership and management experience. It is quite simply a compendium of... "the things that I wished I had known BEFORE I was first promoted to a leadership role." Leadership is one of the hardest but most rewarding things you will ever do. For me at least, supporting and helping others to grow, is probably the most rewarding thing that I have done in my career. It is my hope that this book will save you at least a little pain on your own leadership journey, but more importantly, that it will help you to achieve your goals and to develop as a leader. Best of luck to you with your journey of self-discovery.
Author : Linda LaPointe
Publisher : Hartman Publishing Inc
Page : 146 pages
File Size : 14,98 MB
Release : 2002
Category : Human services personnel
ISBN : 1888343605
Its here at lastan excellent guide to assist new and experienced supervisors of frontline staff with everyday challenges. The New Supervisor: Strategies for Supporting and Managing Frontline Staff by Linda LaPointe, MRA identifies the necessary tools for successful supervision of staff.Supervisors need strategies, ideas, and tools to solve the problems that lead to staff and client dissatisfaction. Supervisors who learn to lead and support each worker to achieve his or her personal level of self-management have the most success.The goal of this book is to develop supervisors who utilize the following tools: Recognizing values and beliefs related to frontline staff Separating and refining the roles of manager, supervisor and leader Reinforcing strengths of staff Resolving to keep staff who make a difference in clients lives Increasing the capacity to serve
Author : Julie Zhuo
Publisher : Penguin
Page : 290 pages
File Size : 36,8 MB
Release : 2019-03-19
Category : Business & Economics
ISBN : 0735219567
Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
