Book Description

This document reports the oral and written testimony submitted at a Congressional hearing on implementation of the Government Performance and Results Act in the Veterans Benefits Administration's (VBA) educational service and vocational and counseling services. Oral and written testimony was presented by Representative Jack Quinn, chair of the committee, and Representatives Bob Filner and Lane Evans, as well as representatives of the VBA. The testimony focused on the need to evaluate VBA programs in terms of outcomes and how to set up outcome measurements. How to measure these outcomes, what outcomes to measure, and for how long are issues currently being addressed, according to the testimony. (KC)