The SPEED of Trust


Book Description

Explains how trust is a key catalyst for personal and organizational success in the twenty-first century, in a guide for businesspeople that demonstrates how to inspire trust while overcoming bureaucratic obstacles.




People Buy You


Book Description

The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy? You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion… None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures. If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You. Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU. This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you back Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs How to anchor your business relationships and create loyal customers who will never leave you for a competitor How to build your personal brand to improve your professional presence and stand-out in the market place People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.




A Slice of Trust


Book Description




Building Trust at the Speed of Change


Book Description

Offers a model for building organizations that can swiftly and effectively respond to rapidly changing business needs through methods that value principles over power and people over processes, focusing on integrity, trust, and collaboration




The Thin Book of Trust, Third Edition


Book Description

Best-selling author Charles Feltman updates his business classic, The Thin Book of Trust, with new resources and tools to build trust in the post-pandemic world. Feltman's phenomenal bestseller with almost 100,000 copies sold across two editions outlines in a very simple and quick way the art of building trust between people in organizations as a core essential workplace competency. The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work. The third edition includes a new study guide and a new resource download page. Charles Feltman says: "Whether you lead others, contribute individually, or serve as a coach, consultant, facilitator, HR or OD professional, your ability to generate and sustain strong trust is critical to the success and well-being of your enterprise. It is my hope this new edition serves you well in becoming an exceptional trust-builder."




Trust and Inspire


Book Description

From the bestselling author of The Speed of Trust and Smart Trust, a revolutionary new way to lead. Stephen M. R. Covey has made it his life's work to understand trust in leadership and organizations. In his newest and most transformative book, Trust and Inspire, he makes the compelling argument that even though our world has changed drastically, our leadership style has not. Most organizations, teams, schools, and families today still operate from a model of "command and control," focusing on hierarchies and compliance from people. But because of the changing nature of the world, the workforce, work itself, and the choices we have for where and how to work and live, these old rules of leadership no longer apply. Covey's solution is simple, yet bold: a shift from this "command and control" model to a leadership style of "trust and inspire." Covey challenges our beliefs about people and leadership that have been deeply engrained in management approaches for decades. Trust and Inspire is a new way of leading that starts with the belief that people are creative, collaborative, and full of potential. People with this kind of leader are inspired to become the best version of themselves and to produce their best work. People don't want to be managed; they want to be led. Trust and Inspire is the solution to the future of work: where a dispersed workforce will be the norm, necessitating trust and collaboration across time zones, cultures, personalities, and technology. Trust and Inspire calls for a radical shift in the way we lead in the 21st century, and Covey shows us how.




The 4 Disciplines of Execution


Book Description

BUSINESS STRATEGY. "The 4 Disciplines of Execution "offers the what but also how effective execution is achieved. They share numerous examples of companies that have done just that, not once, but over and over again. This is a book that every leader should read! (Clayton Christensen, Professor, Harvard Business School, and author of "The Innovator s Dilemma)." Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? By the time it finally disappeared, it s likely no one even noticed. What happened? The whirlwind of urgent activity required to keep things running day-to-day devoured all the time and energy you needed to invest in executing your strategy for tomorrow. "The 4 Disciplines of Execution" can change all that forever.




Leadership Pain


Book Description

Do you want to be a better leader? Raise the threshold of your pain. Do you want your church to grow or your business to reach higher goals? Reluctance to face pain is your greatest limitation. There is no growth without change, no change without loss, and no loss without pain. Bottom line: if you're not hurting, you're not leading. But this book is not a theological treatise on pain. Rather in Leadership Pain Samuel Chand—best-selling author recognized as "the leader's leader"—provides a concrete, practical understanding of the pain we experience to help us interpret pain more accurately and learn the lessons God has in it for us. Chand is ruthlessly honest and highly practical as he examines the principles and practices that make our pain a means of fulfilling God's divine purposes for our churches, communities, and us. These features are included in this leadership treasure trove: POWERFUL, personal stories from some of the finest leaders in the world, such as Craig Groeschel, Benny Perez, Mike Kai, Lisa Bevere, Mark Chironna, Dale Bronner, Philip Wagner, Michael Pitts, and numerous others REVEALING INSIGHTS into the growth that occurs through pain in leadership roles PRACTICAL EXERCISES to help you apply the valuable principles you are learning




The Proper Care and Feeding of Marriage


Book Description

In the long-awaited follow-up to her groundbreaking, million-copy bestseller The Proper Care and Feeding of Husbands, Dr. Laura now focuses on how men and women need to understand and appreciate the uniqueness of masculinity and femininity; what the best ways to relate, caretake, and nurture each other are; and how to bring a marriage back from the brink of disaster. Dr. Laura asserts that in order to produce and sustain a wonderfully satisfying marriage, spouses must recognize and appreciate the polarity between the masculine and the feminine. Both husband and wife have power in the relationship, and each needs to realize this in order to ensure personal satisfaction. Using real-life examples from her call-in radio show, and giving real-life solutions, Dr. Laura focuses on the typical mistakes made by men and women in their relationships and shows how marriages can not only survive but thrive.




Get Better


Book Description

The chief people officer at FranklinCovey outlines anecdotal and practical recommendations for how organizations of any size or type can create a competitive advantage by building effective relationships.