Author : Bruce Klatt
Publisher : McGraw Hill Professional
Page : 628 pages
File Size : 44,58 MB
Release : 1999-01-22
Category : Business & Economics
ISBN : 9780070382015
Bruce Klatt's The Ultimate Training Workshop Handbook was written for those who want to excel as trainers, and to offer maximum value both to client/employers and workshop participants. Focusing on success in front of the group and based on Klatt's 25 years of experience, this comprehensive guide takes you from the contracting stage through evaluating results. It shows you how to prepare yourself and your clients, and how to construct the workshop.
Author : Hal Portner
Publisher : Corwin Press
Page : 121 pages
File Size : 25,96 MB
Release : 2005-08-31
Category : Education
ISBN : 1483361535
"Anyone who reads this book for personal reasons or adopts it for his or her school will soon discover the wealth of information it contains." —Dr. Carol A. Mullen, Editor, The Mentoring and Tutoring Journal "This book is thorough, informative, helpful, collegial, and supportive. A ′must-have′ and great guide for everyone involved in professional development, training, or consulting." —Genny DiTrani, Professional Development Consultant New Jersey Education Association Learn to share your expertise with the wider educational community! As staff development moves from the district office to the school building, more teachers and administrators are being asked to lead workshops. Yet most educators have little or no training in adult learning. In this practical guide, best-selling author and acclaimed presenter Hal Portner leads teachers through the step-by-step process of designing and presenting a successful workshop. Packed with proven strategies and ready-to-use worksheets, this insightful book provides information on learning style preferences, offers guidance to selecting and introducing activities appropriate to those styles, and touches on many of the unsettling issues a first-time presenter may face. Features of the book include: A workshop design planning form Tips for overcoming stage fright and dealing with difficult participants Ready-to-use workshop activities Sample evaluation forms Self-assessment worksheets for every stage in the process Teachers and other educators who are presenting a workshop for the first time will find this an essential resource, while staff developers, trainers, and other seasoned consultants will value this book as a refresher or as a source for new ideas.
Author : D. J. Alexander
Publisher : Food & Agriculture Org.
Page : 76 pages
File Size : 45,29 MB
Release : 2004
Category : Business & Economics
ISBN : 9789251050804
Previously released in June 2004 and temporarily withdrawn. Now available!) Keeping poultry contributes substantially to household food security throughout the developing world. One of the principal constraints to increasing small-scale poultry production is Newcastle Disease. This acute viral disease can typically kill up to 80 percent of unprotected poultry in rural areas and is found throughout the developing world. This technology review presents the latest understanding of Newcastle Disease, its characteristics, epidemiology, symptoms, and control. It will be of practical value to state and private veterinarians, and to all those involved with rural poultry production who wish to control this disease.
Author :
Publisher : Andrew E Schwartz
Page : 97 pages
File Size : 41,5 MB
Release : 2001-02
Category :
ISBN : 1928950353
Author : Debbie S. Persaud
Publisher : Universal-Publishers
Page : 161 pages
File Size : 36,55 MB
Release : 2005-11-04
Category : Business & Economics
ISBN : 1581122969
Frontline employees represent the bloodline of an organization. This applied dissertation focused on development of a training program to improve skills necessary for quality student-customer service. Six research questions were answered. First, what skills are required to enhance customer service satisfaction? Second, what are employees' perception of attitudes and expectations relative to delivery of goods and services? Third, what action is required to improve employees' performance to effect customer satisfaction? Fourth, what content-- knowledge, skills, and procedures--are necessary for inclusion in the training plan? Fifth, how can training best be structured and developed to improve the necessary skills? Sixth, how and by whom should the plan be implemented, and if implemented, how should it be evaluated? The development problem-solving methodology was used to answer the research questions. Additionally, a Frontline Service Employees' Perceived Training Needs Survey was administered to gather information relative to the recommended training program. The research questions were answered through procedures that involved formative and summative committees' examination of the program content, format, design, and evaluation method. The final project was a recommended frontline service employees training program. Conclusions drawn from the study revealed the following: (a) a training program should be implemented to enhance skills required for better student-customer services within the organization; (b) a training program for frontline employees should include skills pertaining to active listening, trust and rapport, telephone etiquette, problem-solving and conflict resolution, and clear understanding and knowledge of the organization's policies and procedures; (c) trainees should have the choice and flexibility of mode of instruction and location of training; and (d) an evaluation plan should be established posttraining to ensure that quality and program objectives are continuously being met. The recommended training program was submitted to the leaders of the organization who have the authority to approve its implementation.
Author : Jim Teeters
Publisher : Association for Talent Development
Page : 144 pages
File Size : 12,55 MB
Release : 2013-07-12
Category : Business & Economics
ISBN : 1607285495
The best facilitation techniques harness the unique strengths of individual instructors, while incorporating what the learners need to succeed. Classroom facilitators Jim Teeters and Lynn Hodges draw on more than 70 combined years of experience to share their unique and accessible approach to teaching adults. The Teach With Stylemethodology is a dynamic model built around four "instructor styles," each supported by strategies and tactics that you can use in the classroom. This book will help you improve certain facilitation techniques and skills while enhancing your natural strengths, for a balanced, fresh approach to adult instruction that will accelerate your students' learning. Takeaways from this book: The dynamic model is built around four instructor styles. Includes more than 120 take-and-use learning tactics, plus a sample workshop. Will help you teach better no matter the setting or your experience level.
Author : Adele Lynn
Publisher : AMACOM
Page : 283 pages
File Size : 21,8 MB
Release : 2015-10-21
Category : Self-Help
ISBN : 0814449247
Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar! Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company’s success. But how does one go about persuading others to improve their EI? The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to: Promote introspection Increase empathy Improve social skills Boost influence Inspire purpose Bring everyone on board Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals. With The Emotional Intelligence Activity Kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements to create thriving, successful organizations.
Author : Murray Hiebert
Publisher : McGraw Hill Professional
Page : 524 pages
File Size : 36,86 MB
Release : 2001
Category : Business & Economics
ISBN : 9780071363082
Comprehensive reference guide to over 200 of the most important business leadership principles, theories, tools, and techniques. Each entry features a brief, one-page summary of an influential theory or tool, followed by a worksheet or exercise.
Author : Rachelle S. Heller
Publisher : Academic Press
Page : 439 pages
File Size : 23,69 MB
Release : 2015-12-07
Category : Medical
ISBN : 0128011289
FORWARD to Professorship in STEM: Inclusive Faculty Development Strategies That Work provides best practices on how to design and implement inclusive workshops aimed at supporting faculty and staff in their career development. The book addresses fundamental skills and strategies to excel in academia, with a focus on assisting women and other underrepresented groups to succeed in obtaining tenure-track faculty positions, and in acquiring tenure. Contributors from wide geographical, disciplinary, and career backgrounds offer their insights on challenges in academia, lessons learned, successes, and outcomes, with chapters devoted to tenure and beyond, collaborations and funding, impact on, and of, the deaf culture, and engaging differences. - Offers insights from a variety of institutions, STEM disciplines, and backgrounds - Contains valuable information on diversity, leadership, minorities, work-life satisfaction, and professional career development - Provides best practices on how to design and implement inclusive workshops aimed at supporting faculty and staff in their career development - Covers topics such as tenure and beyond, collaborations and funding, impact on, and of, the deaf culture, and engaging differences - Provides specific avenues and processes for implementing inclusive professional development workshops - Includes appendices on budgeting and programming examples
Author : Christine Anlauf Sabatino
Publisher : Oxford University Press
Page : 209 pages
File Size : 36,61 MB
Release : 2014-03-28
Category : Social Science
ISBN : 0199934630
School social workers engage in different forms of consultation on a daily basis, yet they rarely think about or describe this work as 'consultation.' Further, school social work practice research finds that consultation is among the most frequently performed practice tasks, yet consultation is rarely defined in school social work literature or research. This book adapts the consultation theory and practice framework put forward by June Gallessich (1982) that defines consultation in specific terms and proposes that there are six models of consultation. These models are organizational consultation, program consultation, education and training consultation, mental health consultation, behavioral consultation, and clinical case consultation. The models are differentiated according to their problem focus, outcome goal, intervention methods, change processes, power base, and value system. School social work consultation services are an important pathway to help school systems fulfill their educational mission and to help school personnel become more effective in their professional work. It is consistent with current trends in educational policy that call upon school social workers to take a multisystem approach to addressing school needs on a school-wide, class-wide, or individual level. The overarching goal of the book is to provide school social workers with the knowledge, skill, and confidence to implement consultation services. Consultation is a powerful method to 'realize the promise of the whole-school approach' and to help homes, schools, and communities foster school success and student well-being.
