Author : James F. Cali
Publisher : McGraw Hill Professional
Page : 248 pages
File Size : 36,2 MB
Release : 1993
Category : Business & Economics
ISBN : 9780070096233
Based on Cali's experience at ITT and other companies, presents a seven-step program to introducing total quality management techniques into the purchasing process. Of interest to purchasing agents and managers, and to vendors. Annotation copyright by Book News, Inc., Portland, OR
Author : Hale Kaynak
Publisher : Taylor & Francis
Page : 342 pages
File Size : 37,30 MB
Release : 1997
Category : Business & Economics
ISBN : 9780815330486
This study investigates the relation of total quality management (TQM) and just-in-time purchasing (JITP) with respect to firms' performance, based on theories from operations management, organization theory, strategic management and marketing. U.S. companies have implemented TQM and JITP techniques to improve their global competitive position. The results indicate that the extent of TQM and JITP implementation positively correlates with a firm's performance. Furthermore, the relation between JITP and financial and market performance is more significant in those industries that face high as opposed to low foreign competition. In this study, the validity of findings was assessed in four parts: statistical conclusion, internal, construct, and external validity. Each validity type is defined and its threats are discussed. Based on the findings, a revised research model is offered. The author also notes likely avenues of future research for theorists and practitioners.
Author : Ricardo Fernandez
Publisher : CRC Press
Page : 348 pages
File Size : 12,85 MB
Release : 1994-09-01
Category : Business & Economics
ISBN : 9781884015007
Total Quality in Purchasing and Supplier Management is an important and essential new book which develops a systematic approach to purchasing and supplier quality management (PSQM). It explains how to build a solid customer-supplier relationship and presents methods for finding suppliers who will best align with the purchaser's organization (i.e., suppliers who are committed to a long-term relationship as well as the continuous improvement process). The methods involved in the purchaser/supplier continuing improvement process is also presented. Systems for prioritizing the deployment of commodities, products, services and suppliers are covered. A feedback mechanism that tracks supplier performance and insures that plans are being followed is presented. Finally, this new book explains the need for a PSQM system and shows how that system must become an integral part of any quality program in order for the extended enterprise to be successful. This book is an essential resource for any organization committed to the sucessful implementation of PSQM.
Author : Hale Kaynak
Publisher : Routledge
Page : 343 pages
File Size : 18,31 MB
Release : 2013-06-17
Category : Business & Economics
ISBN : 1135666822
This study investigates the relation of total quality management (TQM) and just-in-time purchasing (JITP) with respect to firms' performance, based on theories from operations management, organization theory, strategic management and marketing. U.S. companies have implemented TQM and JITP techniques to improve their global competitive position. The lack of empirical research on how these techniques effect firms performance makes it necessary to explain their strategic values as management innovations. In this study, a cross-sectional mail survey was used with the target population of firms in the continental United States that have implemented either technique, or both. The results indicate that the extent of TQM and JITP implementation positively correlates with a firm's performance. Furthermore, the relation between JITP and financial and market performance is more significant in those industries that face high as opposed to low foreign competition. In this study, the validity of findings was assessed in four parts: statistical conclusion, internal, construct, and external validity. Each validity type is defined and its threats are discussed. Based on the findings, a revised research model is offered. The author also notes likely avenues of future research for theorists and practitioners.
Author : Jens J. Dahlgaard
Publisher : Routledge
Page : 357 pages
File Size : 39,29 MB
Release : 2008-01-28
Category : Business & Economics
ISBN : 1135728658
The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.
Author : G. Kanji
Publisher : Springer Science & Business Media
Page : 612 pages
File Size : 37,34 MB
Release : 2012-12-06
Category : Business & Economics
ISBN : 9401105391
In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.
Author : David Jobber
Publisher : Pearson Education India
Page : 552 pages
File Size : 22,84 MB
Release : 2008-09
Category : Sales management
ISBN : 9788131725863
Author : Sunil Luthra
Publisher : CRC Press
Page : 223 pages
File Size : 14,51 MB
Release : 2020-10-04
Category : Business & Economics
ISBN : 1000194477
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Author : Joseph Robert Carter
Publisher :
Page : 92 pages
File Size : 14,37 MB
Release : 1993
Category : Business & Economics
ISBN :
Author : Michael B. Weinstein
Publisher : Routledge
Page : 228 pages
File Size : 20,34 MB
Release : 2018-12-12
Category : Business & Economics
ISBN : 1351407716
Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This new reference and workbook embraces the TQM revolution and explains to readers how TQM principles are applied to safety and health programs. The text also focuses on the ISO-9000 Quality Program, Voluntary Protection Program, and Process Safety Management. For each of these topics, the key principles are identified and described, and the quality principles are adapted to safety.
