Transformation in Indian Banks


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Research Anthology on Concepts, Applications, and Challenges of FinTech


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FinTech, an abbreviated term for financial technology, is a digital revolution changing the way banking and financial services are being used both by individuals and businesses. As these changes continue to take place, the financial industry is focused on technological innovation and feeding into this digital revolution to better serve consumers who are looking for easier ways to invest, transfer money, use banking services, and more. FinTech is increasing accessibility to financial services, automating these services, expanding financial options, and enabling online payments and banking. While the benefits are being continually seen and this technology is becoming more widely accepted, there are still challenges facing the technology that include security concerns. To understand FinTech and its role in society, both the benefits and challenges must be reviewed and discussed for a holistic view on the digital innovations changing the face of the financial industry. The Research Anthology on Concepts, Applications, and Challenges of FinTech covers the latest technologies in FinTech with a comprehensive view of the impact on the industry, where these technologies are implemented, how they are improving financial services, and the security applications and challenges being faced. The chapters cover the options FinTech has unlocked, such as mobile banking and virtual transactions, while also focusing on the workings of the technology itself and security applications, such as blockchain and cryptocurrency. This book is a valuable reference tool for accountants, bankers, financial planners, financial analysts, business managers, economists, computer scientists, academicians, researchers, financial professionals, and students.




Transformational Leadership in Banking


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Transformational Leadership in Banking: Challenges of Governance, Leadership and HR in a Digital and Disruptive World by Anil K. Khandelwal offers a roadmap on leadership which is all about converting adversity into an opportunity for transformation. Through an excellent set of articles, case studies and interviews, this book offers a way forward for transformational leadership of the Indian banks. Despite their many achievements, public sector banks continue to face several challenges, such as increasing non-performing assets, depleting market share and low market capitalization. In the context of competition and digitalization requiring new business models, this book argues for a fundamental shift in the structure and process of governance, including board-level autonomy, CEOs tenure and compensation, people process, talent development and building a leadership pipeline, to make banks resilient, strong and future-proof. A must-read for anyone interested in the health of Indian banking.




Indian Banking


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Deregulation and Efficiency of Indian Banks


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​ The goal of this book is to assess the efficacy of India’s financial deregulation programme by analyzing the developments in cost efficiency and total factor productivity growth across different ownership types and size classes in the banking sector over the post-deregulation years. The work also gauges the impact of inclusion or exclusion of a proxy for non-traditional activities on the cost efficiency estimates for Indian banks, and ranking of distinct ownership groups. It also investigates the hitherto neglected aspect of the nature of returns-to-scale in the Indian banking industry. In addition, the work explores the key bank-specific factors that explain the inter-bank variations in efficiency and productivity growth. Overall, the empirical results of this work allow us to ascertain whether the gradualist approach to reforming the banking system in a developing economy like India has yielded the most significant policy goal of achieving efficiency and productivity gains. The authors believe that the findings of this book could give useful policy directions and suggestions to other developing economies that have embarked on a deregulation path or are contemplating doing so.




Transformation of Public Sector Banks in India


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Transformation of Public Sector Banks in India crisply captures the different phases of the journey of the transformation of PSBs in India, beginning with the nationalisation of banks. It maps the developments and challenges of PSBs in expanding the outreach to the unbanked hinterland to fulfil the socio-economic needs of the financially excluded segments. The resilience of PSBs is evident, more particularly in adopting technology, business process reengineering, risk management, asset quality management and other significant post-reform measures. The challenge to reinvent universally accessible banking services to compete with new generation banks is the reflection of the commitment of PSBs. The changes in the organizational structure, governance, human resource management and leadership developments brought through the seven pronged 'Indradhanush' framework and the Enhanced Access and Service Excellence (EASE) set of reforms put together provide an insight on the next level of bank reforms.




Dare to Lead


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Dare to Lead is the fascinating story of how Anil K. Khandelwal transformed Bank of Baroda (BOB) from being just another public sector bank into one of the most valuable brands in Indian banking. This is the story of the leadership challenges, management solutions and personal and professional excitement the author experienced in transforming the 97 year old bank into a modern, techsavvy, customercentric bank. This book is an excellent blueprint for undertaking transformation in large, geographically dispersed public sector enterprises. It describes how a largesized bank was transformed on all parameters with clear vision, execution discipline, customer centricity and people engagement. The author emphasizes that largescale transformation can be undertaken successfully only if the CEO shows courage to change the status quo and mobilize the human effort within the organization. The story of BOB's transformation has captured international attention and finds its mention in Harvard Business Review, Human Resources Development International and the book The India Way by the Wharton School faculty.




Innovation and Profitability


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The Role of Banks in Economic Development The economic development of a country relies heavily on the pivotal role played by banks. Banks not only contribute significantly to economic growth but also play a crucial role in ensuring the financial stability of a nation. In emerging economies, banks hold special significance for three primary reasons. First, they actively foster the development of financial intermediaries and markets. Second, due to the absence of well-developed equity and bond markets, the corporate sector heavily relies on banks to fulfill its financing requirements. Third, in emerging markets like India, banks address the needs of a vast number of savers from the household sectors who prioritize stable income, liquidity, and the safety of their money, primarily due to their limited capacity to manage financial risks effectively. Evolution of Banking in a Changing Landscape Over the years, the forms of banking have undergone transformation in response to the evolving needs of the economy. Deregulation, technological advancements, and globalization have brought about a significant transformation in the banking and financial system. Banks have expanded their operations into areas that were traditionally beyond their scope, while non-banking intermediaries have started to assume many of the functions traditionally performed by banks. Consequently, banks find themselves competing not only amongst themselves but also with non-banking entities. This competition has intensified over time, compelling banking institutions worldwide to introduce innovative products, identify new sources of income, and diversify into non-traditional functions. Developed countries' financial institutions have effectively harnessed Information and Communication Technology (ICT) as a marketing tool in this regard. Challenges and Transformation in the Indian Banking Sector The Indian banking sector, which operated in a bureaucratic fashion before 1991, underwent a massive transformation following the opening up of the economy. The sector has faced unprecedented challenges with the advent of Liberalization, Privatization, and Globalization (LPG) in the Indian economy. Today, banks in India confront intense pressure in the volatile marketplace, driven by steep competition, globalization, escalating customer demands, and heightened exposure to credit risks. This pressure compels banks to explore innovative ways to enhance their profitability and sustainability.




E-collaboration Technologies and Strategies for Competitive Advantage Amid Challenging Times


Book Description

"The book is focused on e-collaboration technologies, strategies and solutions for organizational competitive advantage and assesses the importance of E-collaboration technologies, strategies and solutions in dealing with emerging crisis such as unpredicted pandemic diseases like COVID -19"--