Author : Aneil K. Mishra
Publisher : Lulu.com
Page : 254 pages
File Size : 18,10 MB
Release : 2008
Category : Business & Economics
ISBN : 0615199100
This is a book for anyone who wants to be a more effective leader or manager by building trust with others.
Author : Ken Rotenberg
Publisher : Routledge
Page : 124 pages
File Size : 11,70 MB
Release : 2018-04-09
Category : Psychology
ISBN : 1317193083
What makes us trust people? How is trust developed and maintained? Is Western society facing a crisis of trust? The Psychology of Trust addresses trust issues that are directly relevant to peoples’ experiences in their daily lives. It identifies the factors that cause people to trust, and the consequences of trust for real world issues in health, politics, terrorism, the workplace, and religious faith. It also explores the impact of a lack of trust, and what causes distrust of individuals, groups and organisations. In a world where trust impacts our daily lives, The Psychology of Trust shows the role trust plays in our relationships, and provides practical guidance regarding our own trust in others.
Author : Stephen M. R. Covey
Publisher : Simon and Schuster
Page : 499 pages
File Size : 16,32 MB
Release : 2008-09-04
Category : Business & Economics
ISBN : 1847396224
From Stephen R. Covey's eldest son come a revolutionary book that will guide business leaders, public figures and their organizations towards unprecedented productivity and satisfaction. Trust, says Stephen M. R. Covey, is the very basis of the 21st century's global economy, but its power is generally overlooked and misunderstood. Covey shows you how to inspire immediate trust in everyone you encounter - colleagues, constituents, the marketplace - allowing you to forego the time-killing and energy-draining check and balance bureaucracies that are so often relied upon in lieu of actual trust.
Author : Charles Feltman
Publisher :
Page : 84 pages
File Size : 32,53 MB
Release : 2021-07-15
Category :
ISBN : 9780988953864
Author : Jeb Blount
Publisher : John Wiley & Sons
Page : 214 pages
File Size : 45,39 MB
Release : 2010-06-21
Category : Business & Economics
ISBN : 0470599111
The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy? You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion… None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures. If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You. Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU. This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you back Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs How to anchor your business relationships and create loyal customers who will never leave you for a competitor How to build your personal brand to improve your professional presence and stand-out in the market place People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.
Author : Ashley Reichheld
Publisher : John Wiley & Sons
Page : 310 pages
File Size : 48,33 MB
Release : 2022-10-25
Category : Business & Economics
ISBN : 1119855020
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Author : Jacques Philippe
Publisher : Scepter Publishers
Page : 93 pages
File Size : 50,31 MB
Release : 2012
Category : Religion
ISBN : 1594171653
St. Thérèse of Lisieux sought a new way to Heaven: ¿a little way that is quite straight, quite short: a completely new little way.¿ Blessed with personal limitations that might have discouraged another, Thérèse believed God would not have given her a desire for holiness if He did not intend for her to achieve it. She learned to humbly accept herself as she was and trust completely in God¿s love. First given as a retreat by renowned author Father Jacques Philippe, The Way of Trust and Love navigates excerpts of St. Thérèse¿s writings phrase by phrase, extracting powerful, resonating insights. To Thérèse, the journey seemed ¿little¿ as she traveled it. A hundred and fifteen years after her death, the message of the young saint and Doctor of the Church has traveled around the world inspiring millions. With this newly translated study of her spirituality, many today will rediscover¿or find for the first time¿the relevance of ¿the little way,¿ in all seasons of life. Fr. Jacques Philippe is well-known for his books on prayer and spirituality. A member of the Community of the Beatitudes, he regularly preaches retreats in France and abroad. He also spends much of his time giving spiritual direction and working for the development of the Community in Asia and Oceania where he travels frequently.
Author : Frances Frei
Publisher : Harvard Business Press
Page : 257 pages
File Size : 32,7 MB
Release : 2020-06-02
Category : Business & Economics
ISBN : 1633697053
"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.
Author : Paul Williams
Publisher : Penguin
Page : 299 pages
File Size : 30,44 MB
Release : 2014-09-16
Category : Self-Help
ISBN : 0698139860
Paul Williams is an alcoholic. Tracey Jackson is not. But together, these two close friends have written Gratitude and Trust, a book designed to apply the principles of the recovery movement to the countless people who are not addicts but nevertheless need effective help with their difficulties and pain. Williams, the award-winning songwriter, actor, and performer, has embraced a traditional alcoholism recovery plan for more than two decades of sobriety. Jackson, a well-known TV and film writer—and veteran of many years of traditional therapy—has never been a drunk or a drug abuser, but she realized that many of the tenets of Williams’s program could apply to her. In Gratitude and Trust, Williams and Jackson ask: What happens to those who struggle with vexing problems yet are not full-blown addicts? Are there any lessons to be learned from the foundational and time-tested principles of the recovery movement? Whether you’re tethered to your phone or you turn to food for comfort; whether you’re a perfectionist and can’t let things go or are too afraid to fail to even try; whether you can find intimacy only on the Internet or you’ve been involved in a string of nasty relationships—the first step toward feeling better about yourself and your life is the realization that you are what’s standing in your way. Williams and Jackson have designed a new, positive program, based on a half-dozen new affirmations, that can help conquer your vices, address personal dysfunction, and start to brighten the darkest moods. Gratitude and Trust is an essential, inspirational, and uplifting guide to identifying and changing maladaptive behaviors in order to uncover your most productive, healthiest self.
Author : David Horsager
Publisher : Simon and Schuster
Page : 368 pages
File Size : 45,75 MB
Release : 2012-10-09
Category : Business & Economics
ISBN : 1476711372
"Originally published in 2009 by Summerside Press."
