Turning the Pyramid Upside Down


Book Description

"The upside down pyramid is particularly important in customer facing organizations ... a good read for any leader." —Jim Estill, Partner at CanRock Ventures, owner of CEO Blog, Time Leadership Globalization and hyper-connectivity are significantly affecting the way all organizations are led, requiring a shift in both leadership approaches and the organization’s context/culture. Leadership attributes and behaviors must move from a concentration on what I need to do to what WE must do, if the organization is to succeed. Leaders need to focus on ensuring that within the organization, there is a high degree of engagement. Flat organization structures, operating without command and control hierarchies, will be better able to respond effectively to this new complex, fast-paced, global environment. Through discussions with industry leaders and drawing on her years of consulting and coaching experience, Marilyn Jacobson covers the necessary tools needed in both leadership approach and organization culture to make these adjustments. Jacobson provides examples of positive organizational changes leaders can make to tackle future challenges, highlighting engagement and adaptability as keys to success in this complex, fast-paced, global environment.




Employees First, Customers Second


Book Description

Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.




Leadership is Upside Down


Book Description

There have always been many expectations and pressures on the leaders at the top and few on the rest. Silvia Damiano proposes to look at leadership through new lenses by turning the pyramid upside down and encouraging everybody to embrace their own leadership.In ?Leadership is Upside Down?, Silvia provides invaluable tools to enable anyone and everyone to unlock their potential and create their own personal leadership style by increasing self-awareness and providing a link on how our brain functions with our own inner capabilities. This ensures that regardless of our position or title, we are able to inspire, motivate and empower others to excel and create a more positive, engaged and productive culture that meets the demands of the new ?era of work?.The i4 Neuroleader Revolution is an invaluable concept to anyone who wants to develop as an exceptional leader. The i4 Model has been created as a result of many years of Silvia?s work in the field of leadership development and is reflective of the interactions that she has had with a diverse range of people from various backgrounds and positions, who share an inherent desire to become inspirational and transformational leaders.The i4 Neuroleader is a personal leadership model made up of four key competencies with sixteen underpinning pillars that is explored in detail throughout the book. This set of capabilities can unlock anyone's potential to succeed as a leader in any endeavour.By providing a greater insight and understanding firstly of ourselves and then of others, the i4 Neuroleader Model & Tool empowers us to make a real and positive impact upon our professional and personal lives and those of others, and ensures that we have the necessary skills and knowledge to be catalyst for change.




Turning the World Upside Down


Book Description

Turning the World Upside Down is a search to understand what is happening and what it means for us all. It is based on Nigel Crisp's own journey from running the largest health system in the world to working in some of the poorest countries, and draws upon his own experiences to explore new ideas and innovations around the world. The book has three unique features: Describes what rich countries can learn from poorer ones, as well as the other way round Deals with health in rich and poor countries in the same way, not treating them as totally different, and suggests that instead of talking about international development we should talk about co-development Sets out a new vision for global health, and our rights and accountabilities as citizens of the world There is an unfair import export business in people and ideas that flourishes between rich and poor countries. Rich countries import trained health workers and export their ideas and ideology about health in poorer ones, whether or not they are appropriate or useful. What, Nigel Crisp asks, if we were to turn the world upside down - so the import export business was reversed and poorer countries exported their ideas and experience whilst richer ones exported their health workers? Health leaders in poorer countries, without the resources or the baggage of rich countries, have learned to innovate, to build on the strengths of the population and their communities and develop new approaches that are relevant for the rich and poor alike. At the same time, richer countries and their health workers could help poorer countries to train, in their own country, the workers they need for the future. They would help pay a debt for all the workers who have migrated and learn themselves the new ways of working, which they will need in the 21st Century. We could stop talking about international development - as something the rich world does to the poor - and start talking about co-development, our shared learning and shared future. There is already a movement of people and ideas travelling in this direction. Young people get this intuitively. Many thousands of young professionals want a different professional education for themselves - in global health. Together with the leaders from poorer countries and the innovators around the world, they are creating a new global vision for health. Turning the World Upside Down is a search for understanding that helps us to see how Western Scientific Medicine, which has served us so well in the 20th Century, needs to adapt and evolve to cope with the demands of the 21st Century. It sets our a new vision and concludes by describing the actions we need to take to accelerate the change.




The Pyramid Principle


Book Description

This book reveals that the mind automatically sorts information into distinctive pyramidal groupings. However, if any group of ideas are arranged into a pyramid structure in the first place, not only will it save valuable time and effort to write, it will take even less effort to read and comprehend it




The Social Organization


Book Description

Full of practical advice for HR and other business professionals, The Social Organization is a clear guide to addressing the urgent need for companies to shift their focus from developing individuals to enabling networks and relationships between employees. Case studies from leading companies such as Whole Foods, P&G, The Cleveland Clinic, Spotify and Cisco illustrate how relationship-based strategies can be implemented successfully to increase organizational performance. Following a foreword by Dave Ulrich, Part One of The Social Organization explores the context of social capital and analyses how and why HR and others responsible for talent management need to foster and develop social capabilities. Part Two provides practical guidance for developing higher quality connections and social capital by improving the alignment and effectiveness of organizational architectures, including through workplace design. Part Three outlines how HR and related professionals can identify and implement appropriate changes throughout the whole employee life cycle: this includes initial recruitment and job design, social learning, performance management, employee retention, talent management, organization development and the role of social media and other technology as well as social analytics. The Social Organization is an essential book for all professionals needing to develop the social capital of their organizations for improved performance.




Turning the World Upside Down


Book Description




Leadership Matters


Book Description

Some leaders fundamentally alter the status quo whilst others guide quietly. Most leadership books emphasise specific rules, but Tom Cronin and Michael Genovese see leadership as filled with paradox. Leadership Matters offers a different view of leadership - one that builds community and responds creatively to new situations. Cronin and Genovese argue that leadership is about more than just charisma and set leaders on to a different path - to unleash the power of paradox.




The New Old


Book Description

"Baby Boomers can rewrite the political agenda on public spending, quality of life, or even conflict between the generations"...[cover].




Servant Leadership in Action


Book Description

From the author of The One-Minute Manager, a guide to leading others by serving them, featuring advice and tools from real-life leadership experts. We’ve all seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way: servant leadership. Servant leaders lead by serving their people, not by exalting themselves. This collection features forty-four renowned servant leadership experts and practitioners—prominent business executives, bestselling authors, and respected spiritual leaders—who offer advice and tools for implementing this proven, but for some still radical, leadership model. Edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, this is the most comprehensive and wide-ranging guide ever published for what is, in every sense, a better way to lead. “Renowned expert Ken Blanchard with Renee Broadwell have assembled the insights of dozens of successful leaders in their new book Servant Leadership In Action. I doubt you will find any book or course on leadership that delivers a more on-target message of the essential element critical to being a truly great leader. Get a copy. Read it. Be it.” —Miami Herald “A comprehensive and inspiring book presented as a servant leadership primer, action plan and how-to guide, then concludes with proof of effectiveness and inspiration to go forward. The wide-ranging yet related topics covered in Servant Leadership In Action is part of what makes the book so valuable. I am sure it will quickly become a must-have resource for leaders, both emerging and established.” —Being Fully Present