Using Computers


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Using Computers


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Coping with Computers


Book Description

Abstract: A practical, authoritative handbook presents basic background information on computer-oriented information processing systems to help senior managers make optimal use of computer systems and the people who operate them. Topics include the cost-effectiveness of computer systems in management; their justification and applications; how to design a computer system for the specific firm; how to get top management to cope with computers; why good computer systems sometimes fail; allocating charges for computer use; and the basics of files, data bases, and computer software packages. The theme throughout the text is of aiding senior-level managers to understand their role in information processing, enhancing their ability to obtain the benefits of data processing systems. (wz).




The Business Value of Computers


Book Description

The book addresses the practical needs of executives responsible for planning, budgeting & justifying information technology expenditures. Written by the former chief information executive (1956-1978) & vice president of strategic planning (1978-1985), author of the widely acclaimed & translated INFORMATION PAYOFF - THE TRANSFORMATION OF WORK IN THE ELECTRONIC AGE (Free Press, 1985), lecturer & university professor. Reviews: "A New Bible for Management Information Systems. An eminently readable book made more so by a playful sense of humor" -Information Week-; "Strips away obfuscation that has concealed the real value of computers." (The Financial Post); "A true path to the Holy Grail of business value." (Computer Weekly); "Some surprising answers to familiar questions cast new light on investing profitably in computer hardware & software." (The Conference Board); "All those either transfixed or baffled by the powers & potential of computers would do well to heed Strassmann's advice." (Daily Telegraph); "Measuring managerial productivity is the key to knowing how to invest in information technology. Strassmann's new book sets out the results of his research in detail. His argument comes through clearly." (The Financial Times).




The Computer Tutor


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Computer Hardware Maintenance


Book Description

Computer Hardware Maintenance presents the full scope and understanding of how the PC hardware maintenance function should operate and be managed in an organization, including steps involved in containing costs, keeping records, and planning the integration of the help desk function. In today's IS department too often the PC hardware maintenance function is treated as a 'necessary evil', with the understanding that eventually all equipment will have some degree of mechanical or electrical failure. This book discusses scenarios where keeping the maintenance function internal is most viable and where having it external, from a depot service, pickup and delivery, or on-site service, is most viable. Computer Hardware Maintenance concludes with brief descriptions of available third-party systems and how emerging trends in PC hardware configuration as proposed by the Desktop Management Task Force (DMTF) will have a major impact on the PC hardware maintenance function in the future.







Managing Computers in Health Care


Book Description

This edition provides practical advice & guidance in managing information technology. Topics include preparing an organization for emerging technologies, maintaining confidentiality & security, & managing the impact of technology on organizational change.