Organizational Citizenship Behavior in Schools


Book Description

This book extends our understanding of the attitudes and behaviors of teachers who improve their schools consistently and considerably. It sets out to critically analyze and examine organizational citizenship behaviors (OCB) in schools from a contextual perspective and to display the uniqueness of the concept in the context of school, its dimensions, boundaries, antecedents and consequences from a multi-level perspective. Chapters consider: understandings of teachers' OCB, its nature, components, and salience in schools personal, organizational, and cultural factors which might facilitate or inhibit teachers' OCB contributions and the drawbacks of OCB for the improvement of educational systems, schools, and educators a new conceptualization of teachers' OCB based on the unique characteristics of school and the teaching profession, and consequences for theory and practice practical tools for guiding educational policy-makers, principals, and teacher educators on how to assimilate and enhance teachers' OCB. Organizational Citizenship Behavior in Schools will appeal to scholars and researchers in educational administration, educational policy, school leadership and teacher education. It will also be of interest to supervisors, policy makers and postgraduate students in the field of education.




Organizational Citizenship Behavior


Book Description

Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB. Key Features: Explores how OCB translates into objective measures of efficiency, profitability, customer satisfaction, and other criteria of organizational functioning Examines how important OCB is in other societal cultures and correlates findings from North American studies Addresses the relative importance of individual personality as a factor in determining OCB OCB has become a foundation for concepts in Organizational Studies. This book provides an all-encompassing resource for students, scholars, and practitioners looking for a comprehensive understanding on this key topic. It is an excellent textbook for advanced undergraduate and graduate students studying organizational behavior or organizational psychology in courses such as Strategic Human Resource Management, Measurement of Work Performance; Behavioral Organization Theory; and Social Psychology of Organizations.




Discretionary Behavior and Performance in Educational Organizations


Book Description

Examines discretionary behavior/performance, phenomenon for educational organizations to be effective in responding to the complex expectations of the 21st century. This title refers to the employee behavior that is not directly or explicitly recognized by the formal reward system, and in the aggregate promotes the functioning of the organization.




Open Schools/Healthy Schools


Book Description

Is your school a good, healthy place to work? Does the organizational climate contribute to academic achievement? Do you know how to evaluate the factors that can directly affect the effectiveness of education? Open Schools//Healthy Schools offers the basis for answering these and other questions. The authors demonstrate the significant relationship that exists between school health and academic performance. They then present the measures, developed over many years of careful research, that can best test the organizational climate of any school.




The Oxford Handbook of Organizational Citizenship Behavior


Book Description

The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration. This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.




Quality Middle Schools


Book Description

Building on 20 years of careful research and real-world testing, the authors show administrators how to assess their schools' health. The goal is to improve middle schools by making sure the "culture" is right for all groups - students, teachers, staff. The authors call their measurement tools the Organizational Climate Description Questionnaire Revised for Middle Schools (OCDQ-RM), for tapping the openness of a school's professional interactions, and the Organizational Health Inventory for Middle Schools (OHI-M), for capturing the health of interpersonal relationships in schools. The OCDQ-RM (openness) questionnaire and the OHI-M (health) inventory are included in this book - ready to copy and administer. These measurements are user-friendly and easy to interpret; scoring directions are clearly explained. School leaders, especially superintendents and principals, can use these hands-on tools to understand what's going on in their schools and then make changes as necessary. Actual case studies show how using the questionnaires can help make every middle school a high-quality and positive learning environment.




Handbook of Organizational Citizenship Behavior


Book Description

This is the first book on this topic since 1988. It contains 20 timely chapters providing a wealth of information on OCB in its traditional conceptualisation as well as new ideas suggesting the future of the construct. This multidisciplinary construct, which includes management, marketing, industrial psychology, public administration, healthcare, education, tourism and hospitality, and related fields, provides significant benefits to employees, managers, and the organisation. Consequently, it is of great interest to academicians. The book is divided into four sections. The first, Conceptualisations, contains five chapters that propose new ways of conceptualising OCB and point to the future of OCB research. The second section Measurement and Level of Analysis contains three chapters that address measurement of OCB and consider the individual, group, and organisational levels of analysis. Antecedents of OCB comprise the third section, which includes social exchange networks, role identity, autonomy and empowerment, motivational traits, rewards and punishments, context, and OCB as social dilemmas. OCB-effectiveness link, the impact of OCB on turnover, OCB and Burnout, and customers as good soldiers.




Shaping School Culture


Book Description

The most trusted guide to school culture, updated with current challenges and new solutions Shaping School Culture is the classic guide to exceptional school leadership, featuring concrete guidance on influencing the subtle symbolic features of schools that provide meaning, belief, and faith. Written by renowned experts in the area of school culture, this book tackles the increasing challenges facing public schools and provides clear, candid suggestions for more effective symbolic leadership. This new third edition has been revised to reflect the reality of schools today, including the increased emphasis on high-stakes testing, federal reforms such as No Child Left Behind (NCLB) and Every Student Succeeds Act (ESSA), state sponsored improvement programs, and other major issues that impact organizational culture and the role of school leaders. Each chapter features new examples and cases that illustrate persistent problems, spelling out key cultural implications and offering concrete examples of overcoming the challenges while maintaining a meaningful learning environment. The chapter on toxic schools continues to provide the field's most trusted advice on navigating this rocky terrain, and the discussion's focus on how to manage negativity remains especially integral to besieged school administrators across the U.S. Recent years have jolted the nation's school system with a number of new developments that spell problems for the cultural tapestry of schools. This book provides expert perspective and sage, doable advice for administrators tending to external pressures while sustainingor evolvinga more positive school culture. Navigate new challenges including Every Student Succeeds Act (ESSA) and waning confidence and faith Turn around a toxic school culture with confidence and success Foster a culture of passion, purpose, and meaning Adopt a more active form of symbolic leadership to support students, faculty, staff, parents, and community Test scores as the primary metric, relentless reforms, waning public support, and timid initiatives wrapped in bureaucratic packaging: while among the most prominent issues administrators face are only the tip of the iceberg. Shaping School Culture charts a route through competing pressures to help educational leaders hew a positive learning environment for schools.




Counterproductive Work Behaviors


Book Description

There has been a growing interest among scholars in the fields of organizational behaviour and industrial psychology in what can be termed "the dark side of the organizations." A main concept in this regard this is both important and relevant counterproductive work behaviours (CWBs), which can be defined as deliberate actions that harm the organization or its members. These behaviours include a variety of acts that can be directed toward organizations (CWB-O) or toward other people (CWB-P). Destroying organizational property, purposely doing work incorrectly, and taking unauthorized work breaks are examples of CWB-O, whereas hitting a co-worker, insulting others, and shouting at someone are forms of CWB-P. Despite the growing interest in CWBs as a research issue, not enough is known about the determinants of CWBs. The goal of Counterproductive Work Behaviors therefore is to cover this stimulating, important, and innovative issue of dark triad personalities in the workplace. The book will deal with important aspects of this issue, such as the characteristics of dark triad personalities, how they operate and damage organizations, what organizations are more vulnerable to them, ways to diagnose and detect them, and ways to handle dark triad personalities and prevent them from harming organizations and employees. There is no doubt that the issues covered by Counterproductive Work Behaviors will continue to attract academic attention and therefore the book is essential reading for researchers, academics and business professionals alike in the fields of Organizational Studies and Behaviour, Organizational Psychology, Strategy, Human Resource Management, Leadership and the related disciplines.




Organizational Participation


Book Description

Team-working, partnership, quality circles, works councils, industrial democracy, empowerment - are they distinct and innovative arrangements or is it a case of new wine in old bottles? In the post war period we have seen numerous forms of organizational participation sometimes as experiments, sometimes as negotiated expediency, and sometimes as hype. Different ideas have emerged from different parts of the world, in different industries, at different times with different objectives. In this book four experienced international analysts take the longer view and look at the changing forms of - and changing debates around - orgnaizational participation. The review an extensive literature of experiments and practical experiences through a critical evaluation of the available data to reach balanced conclusions about the importance and utility of this concept for organizations now and in the future.