Why You Should Care about the Person Who Made Your Cell Phone (Ebook Shorts)


Book Description

The headlines are almost unfathomable: More than one thousand Bangladesh garment-industry workers killed when their building collapsed. Over one hundred workers killed in a poultry-factory fire in China. Harsh conditions and a rash of suicides at a Taiwanese company producing cell phones. These tragedies highlight the hazardous working conditions for much of the world's population. Are inexpensive clothes and the latest iPhone worth it? When we think of the individuals who make our lives work as our neighbors--crossing cultural, racial, religious, regional, and tribal boundaries--it might cause us to change how we do business. All of God's children are our neighbors, says Jim Wallis, a radical concept that is essential to the common good in our increasingly globalized culture. He suggests making "Ten Personal Decisions for the Common Good" to help improve things from your corner of the world. This is a selection from The (Un)Common Good: How the Gospel Brings Hope to a World Divided.




EBOOK: Services Marketing: Integrating Customer Focus Across the Firm


Book Description

European economies are now dominated by services, and virtually all companies view service as critical to retaining their customers today and in the future. In its third European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive gaps model at the center of this approach. Drawing on the most recent research and using up-to-date and topical examples, the book focuses on the development of customer relationships through quality service, out lining the core concepts and theories in services marketing today. New and updated material in this new edition include: · - New content on the role of digital marketing and social media has been added throughout to reflect the latest developments in this dynamic field · - Increased coverage of Service dominant logic regarding the creation of value and the understanding of customer relationships · - New examples and case studies added from global and innovative companies including AirBnB, IKEA, Disneyland, Scandinavia Airlines, and Skyscanner




EBOOK: Psychological Care for Ill and Injured People: A Clinical Guide


Book Description

* Is the psychological care of patients neglected in hospitals and health centres? * What is the impact of this neglect? * What type of psychological care is needed and how should it be organized? In this new guide, Keith Nichols examines the importance of psychological care for ill and injured people. The book gives practical advice to develop health professionals' personal clinical practice by providing a guide to the organization of psychological care and 'coaching' in the essential skills. Written in a tutorial style with an emphasis on clinical observation and case material that illustrates the psychological needs of patients and their partners, the book demonstrates that the neglect of psychological care for the ill and injured can undermine progress in treatment and recovery and increase medical costs. The need for urgent improvement is stressed. This book is an essential tool for all health care professionals who have regular patient contact, including nurses, doctors, the therapy professions and clinical health psychologists.




Solo & First Time Travellers' Handbook (eBook PDF)


Book Description

A confidence builder for those who want to travel the world.Travel Safe. Travel Smart. Travel Healthy. All the know-how from a travel expert who brings comprehensive, practical information from the decision to go, planning, travelling and returning home and everything in-between. Let's Travel You Happy! Super-informative topics include: - Decide where to go, when and for how long - Savings strategies, budgeting, and planning - Packing to perfection - Passports, Visas, Working holiday - Expert Tips throughout - Inspirational stories and images - Prepare for a happy, healthy, safe journey The ultimate guide to to your destiny of discovering the world. By: Going Travelling? - Travel You Happy







EBOOK: Management Information Systems - Global edition


Book Description

The benchmark text for the syllabus organised by technology (a week on databases, a week on networks, a week on systems development, etc.) taught from a managerial perspective. O’Brien's Management Information Systems defines technology and then explains how companies use the technology to improve performance. Real world cases finalise the explanation




Advantage Reading, Gr. 4, eBook


Book Description




Potter and Perry's Fundamentals of Nursing: Third South Asia Edition EBook


Book Description

- Fully compliant to the new curriculum prescribed by the Indian Nursing Council - Comprehensive presentation of historical background of nursing and health care policies in Indian. - Primary prevention of communicable diseases like H1N1 and COVID-19 - Two new appendixes: A. Diagnostic testing, and B. First Aid and Emergencies - New Topics added: - Personal Protective Equipment (PPE), Universal Immunization Program, and Biomedical Waste Management regulations in India. - AYUSH, and Accreditation agencies like NABH - Organ donation, confidentiality of patient records regulations in India - Indian National Health Policy 2017, Code of Ethics for Nurses in India, medicolegal issues in health care in India




Public Relations


Book Description

Now in its third edition, this core textbook provides students with a highly engaging and accessible introduction to the world of PR, covering diverse topics such as event planning, press releases, crisis management, ethics, managing your own PR agency and how to use social media effectively. The author draws on over 25 years of hands-on experience as a PR practitioner and lecturer to provide cutting-edge and insightful examples and debates relating to key contemporary issues, from Twitter-storms and whistleblowing, to the Ebola crisis and media relations in the White House. With information drawn from a wide range of international experts, the book offers case studies that cross continents and cover small, local and large multinational organisations, resulting in a truly global perspective. This new third edition has been comprehensively revised and updated throughout, equipping readers with the practical skills they need to succeed as a PR professional in the 21st century. Public Relations: A Practical Guide is a must-have companion for all those studying practitioner courses on public relations taught and accredited by PR professional organisations. It will be also be an essential textbook for undergraduate and postgraduate students studying introductory public relations modules at universities. New to this Edition: - A more international perspective, illustrated by up-to-date examples and case studies covering companies such as Pepsi, Samsung, Shell and United Airlines, and countries including Germany, the UK, the USA, Australia, China, India, Nigeria, Greece and Ireland - A new and enhanced pedagogical framework, offering chapter introductions, practical case studies and 'What You've Learned' sections at the end of each chapter - Extensively updated from the second edition to include increased coverage of social media and the latest PR practices Accompanying online resources for this title can be found at bloomsburyonlineresources.com/public-relations. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.