Winning at Store Management


Book Description

This guide will show you how to maximize your success in many of the most important areas of your store management. You’ll learn techniques on hiring the best people, training and motivating them to achieve great results and managing hours in the store to achieve maximum effectiveness. These are very important skills you can bring to a store management role. Your people represent you and your company to customers and prospective customers. Just how well are they doing at that? You want to have confidence that your employees are always doing an incredible job...not just when you are in the store. Hiring the right people is crucial to your success. You absolutely must have people who can help you get the desired results. They have to be able to make a meaningful, quantifiable contribution to the performance of your store. To move up in the organization, Store Manager has to get attention and recognition from top management. Great people will help you to showcase your talents while achieving your objectives. It’s a win-win situation all around.




Winning


Book Description

A champion manager of people, Jack Welch shares the hard-earned wisdom of a storied career in what will become the ultimate business bible With Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their careers. Loaded with candid personal anecdotes, hard-hitting advice, and invaluable dos and don’ts, Jack explains his theory of business, by laying out the four most important principles that form the foundation of his success. Chapters include: How to Get Promoted, How to Think about Strategy, How to Write a Budget that Works, How to Work for a Jerk, How Find Work-Life Balance and How Start Something New. Enlivened by quotes from business leaders that Welch interviewed especially for the book, it’s a tour de force that reflects Welch’s mastery of execution, excellence and leadership.




Retail Math-Made Simple 5th Edition


Book Description

This book will give you all of the information you need to start using retail math with confidence. You will understand how to make the calculations and what to do with the answers you get. There is a lot more content like Open-to-Buy, Sell-Through and Web Analytics as well as Big Data considerations are included with this 5th Edition. Table of Contents: 1. Introduction .....................................................................3 2. Glossary of Terms Used in Retail Math Made Simple ..5 3. Key Performance Indicators .........................................12 4. Commonly Used Formulas ............................................24 5. Open to Buy (Definitions, Formulas) .............................45 6. Sell Thru ..........................................................................48 7. Typical Profit/Loss Statement (Operating Statement) .50 8. Test Your Knowledge (Retail Math Quiz) and Answers 54 9. Retail Math Presentation & Presentation Notes ...........63 10. Website Metrics & Measurements ............................174 11. Utilization of Big Data and Analytics in Retail............187




Winning Well


Book Description

To succeed in today’s hypercompetitive economy, managers must master creating a productive work environment for employees while still making numbers. Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals, so managers drive their teams to deliver, resulting in burnout. Or, employees seek connection and support, so managers focus on relationships and fail to make the numbers. However, managers need to achieve both. In Winning Well, managers will learn how to: Stamp out the corrosive win-at-all-costs mentality Focus on the game, not just the score Reinforce behaviors that produce results Sustain energy and momentum Be the leader people want to work for To prevent burnout and disengagement, while still achieving the necessary success for the company, managers must learn how to get their employees productive while creating an environment that makes them want to produce even more. Winning Well offers a quick, practical action plan for making the workplace productive, rewarding, and even fun.




22 Ways of Highly Successful Retail Managers


Book Description

Every so often a book comes along that really resonates with you; a book that you read with such intense interest that you don’t want to put it down. These books add value to your life because you actually take away something that can help you; something you suddenly realize that you have been waiting for, even though you didn’t necessarily know that you were waiting for it. But what a difference it makes. All at once you see through what’s been bothering you – even if it was just a little nagging doubt or thought about what you’re doing in your career. Well, 22 Ways of Highly Successful Retail Managers is that book. It’s the book that you will carry around with you for easy reference. It’s the one that will be ‘dog eared’ due to constant use; the one that you will tell others about. You’ll take excerpts out of the book and post them on your bulletin board, or maybe even your bathroom mirror, to help you remember a particular piece that really hits home with you.




Remarkable Retail How to Win & Keep Customers in the Age of Digital Disruption


Book Description

In today’s dynamic retail landscape, managing customer expectations through data analytics to influence in-store experiences is crucial for fostering customer loyalty. This comprehensive book covers new-age topics such as green retailing, multi-channel retailing, religion-based retailing, and data analytics in retail. Additionally, it explores the retailing needs of different generational cohorts. Whether you’re a retail professional or a student, this book provides valuable insights into the evolving world of retail marketing management.




Playing to Win


Book Description

Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions.




Winning on Purpose


Book Description

Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.




Store Manager Organizer/Planner 2nd Edition


Book Description

DMSRetail™ offers this unique organizer for Store Managers. The DMSRetailer™ is the only organizer you will ever need. Most organizers assume that Store Managers do not schedule any, or very few, meetings, tasks or events for evenings and weekends. What’s with that? The Retail Manager absolutely needs an organizer that accommodates their work schedule…an organizer that works when they do. DMSRetail recognizes Store Managers as professional career people who need an organizer - planner that works to assist them in their professional lives. The DMSRetailer™ includes sections that correspond to actual activities that take place in a retail store and other sections that allow you to customize in an organized fashion. All of these sections are invaluable as reminders and become an integral part of the Store Manager’s planning process.




When They Win, You Win


Book Description

From the legendary Silicon Valley manager who inspired Radical Candor, the three simple rules for creating happy, engaged teams. Businesses everywhere are plagued by managers who seem to think that keeping their staff miserable is the best way to deliver profits. This is a failure of leadership that also hurts the bottom line; research has shown that maintaining a happy, engaged workforce consistently drives measurably better business results across the board. In When They Win, You Win, Russ Laraway, the Chief People Officer at Qualtrics, provides a simple, coherent, and complete leadership standard that teaches organizational planners and managers how to develop incredible levels of employee engagement. The book identifies three key elements: clear direction-setting, frequent coaching, and active engagement with employees on their long-term career goals. Russ Laraway's approach to management, developed at Google, Twitter, and Qualtrics, shows the way to cultivate a happy, productive, and engaged team. Happy results are sure to follow—for you, your customers, your shareholders, and your employees alike.