Book Description

Operational Excellence for Change Management is not just another book on the subject, but the only book on the market tailored to implement excellence for change management operations. It is a powerful, pragmatic and relevant guide for all levels of management. Change management is the enabler for businesses to be successful in today's competitive environment and tomorrow's cut throat world where only the relevant and nimblest businesses will survive. The change operation within the business must become a responsive, efficient, effective and flexible to deliver quality outcomes at optimum cost with fewer defects and maximise returns on investment budget. Any change operation not striving for excellence will let the business down severely. The author has designed a unique Blueprint for Operational Excellence. It encompasses an implementation wrapper titled Seven Step Route Planner to Operational Excellence, which is the conduit for applying the four principal elements of excellence. These are: Objectives; Principles; Enablers, and Frameworks. At the centre is the business vision that drives the desired results. The route planner explains the journey through each step and introduces key principles and frameworks tailored for all aspects of a change management operation. The approach is to hold the readers hand through the 330 pages of explanations which in themselves are proven and well known techniques and tools. For change management excellence, there is no need to employ expensive consultants or use time consuming methods that are neither suitable nor fit for purpose. The book is suitable for professionals and students alike and they will quickly grasp the models and proven techniques deployed. It is aimed at anyone who wants to understand all the facets of a change organisation and how they can be improved to provide operational excellence. It conveys techniques clearly, and presents multiple examples and colour illustrations that guide the reader to implement excellence. The book is also an amazing manual for any reader who wants to learn about current thinking of running a change management operation. It will provide a singularly helpful resource to academics, students and practitioners. Please note the second edition has now been published under the title of "Change for Excellence"