Author : Conrad Lashley
Publisher :
Page : 328 pages
File Size : 13,27 MB
Release : 2000
Category : Business & Economics
ISBN :
British scholars of hospitality and tourism, in fields such as philosophy, sociology, and anthropology, describe the social relationships that are fundamental to successful hospitality management. Essays explore the social history of hospitality, gender issues, humor in commercial hospitality settings, the philosophy of the good host, and a post-modern perspective on the topic. Annotation copyrighted by Book News, Inc., Portland, OR
Author : Conrad Lashley
Publisher : Routledge
Page : 298 pages
File Size : 11,79 MB
Release : 2013-10-11
Category : Business & Economics
ISBN : 1135390533
'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. 'In Search of Hospitality': *brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, providing a truly global perspective on hospitality * focuses the study of hospitality across the range of human, social and economic settings * provides a reference point for the future development of hospitality as an academic discipline. This text is ideal for students and academics in both the applied fields of hospitality and tourism studies, and general academic fields in business studies and behavioral sciences. For practitioners in hospitality, leisure and tourism businesses the text provides a provocative and informative guide to understanding and providing hospitality in commercial contexts.
Author : Jessica Wrobleski
Publisher : Liturgical Press
Page : 185 pages
File Size : 46,17 MB
Release : 2012
Category : Cooking
ISBN : 0814657648
Practicing hospitality is central to building a civil society, not to mention living a Christian life. It can be enriching and joy-filled, but it can also be profoundly demanding and sometimes even dangerous. In The Limits of Hospitality, Jessica Wrobleski explores the ethical questions surrounding the practice of hospitality, particularly hospitality that is informed by Christian theological commitments. While there is no algorithm that distinguishes between ethically "legitimate: " and "llegitimate" boundaries, the variety of circumstances in which hospitality is relevant and the nature of hospitality itself make advocating firm and fixed boundaries difficult. How much more so for Christians, for whom the practice of hospitality should be a manifestation of agape, a participation in God's eschatological welcome extended to all people through Jesus Christ! Are limits to hospitality, then, merely a regrettable concession to our finite and fallen condition? Wrobleski offers a rich theological reflection that will interest anyone who has a role in the practice of hospitality in community? Whether such communities are families, households, churches, educational institutions, or nation-states.
Author : Conrad Lashley
Publisher : Taylor & Francis
Page : 294 pages
File Size : 34,56 MB
Release : 2007-06-07
Category : Business & Economics
ISBN : 1136402276
'Franchising in the Hospitality Industry' provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this text firstly looks at the issues from both an academic and practitioner perspective. The second part looks more closely at service sector groups in the hospitality industry, such as hotels, leisure and catering using national and international examples and illustrations. These demonstrate how the theories and debates discussed in the first part, are tackled in real life situations. Examples used are from well known companies such as McDonalds, Baskin Robbins, Burger King, Choice Hotels, Holiday Inn, Domino Pizza, Pierre Victoire amongst others.
Author : Larry Stuart
Publisher : Morgan James Publishing
Page : 224 pages
File Size : 17,38 MB
Release : 2018-09-04
Category : Business & Economics
ISBN : 1683509900
The Spirit of Hospitality takes readers on a journey of passion for purpose that empowers the missing ingredients of hospitality into a proven leadership style that works. Time has sped up to the point where technology has surpassed the last few thousand years by only a generation. What happened to kindness, humility and the human touch vs. having our face buried into a laptop or IPhone? A life dedicated to excellence does not come by chance, or with age, but by choice and commitment. Larry Stuart strives to give The Spirit of Hospitality to others who are called to a life of prosperity and significance. He provides the tools, attributes and real-life examples of what works when it comes to serving up a memorable guest service delivery and describes the necessary ingredients of hospitality. There is hope only if individuals bring back the missing ingredients of kindness, humility, integrity, encouragement, generosity, team and accountability. Only then is the spirit of hospitality empowered to provide the right leadership approach in building relationships to a new level of expectation, and allows those who embrace that spirit to accomplish whatever they strive to achieve.
Author : Stephen Ball
Publisher :
Page : 255 pages
File Size : 39,62 MB
Release : 2003
Category : Hospitality industry
ISBN : 9789812542946
Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, Hospitality Operations provides a comprehensive, integrated analysis of a diverse and complex industry.
Author : Camillo, Angelo A.
Publisher : IGI Global
Page : 654 pages
File Size : 13,78 MB
Release : 2015-08-17
Category : Business & Economics
ISBN : 1466686073
The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and visiting new locations. To exploit this burgeoning market, tourism agencies must carefully consider the desires and goals of travelers from around the world. The Handbook of Research on Global Hospitality and Tourism Management contributes to the body of knowledge on travel and tourism by presenting a global view of the hospitality industry, including theoretical research into industry trends as well as case studies from around the world. This handbook provides travel agents, owner-operators, and students and researchers in the hospitality industry with the latest research, findings, and developments in the field. Within this handbook of cutting-edge research, readers will find chapters and cases on topics such as travel and tourism in a global economy; local, glocal, and international hospitality; challenges in environmental management; cultural cuisine; and destination management, among others.
Author : Debi Nixon
Publisher : Abingdon Press
Page : 62 pages
File Size : 35,86 MB
Release : 2024-08-06
Category : Religion
ISBN : 1791033229
Create a culture of radical hospitality that surprises and delights guests beyond their expectations. The Art of Hospitality guides you and your church to creating a ministry of radical hospitality. While the main book is intended for pastors and church leaders, this Companion Book is designed for the whole congregation, to equip and inspire everyone to embrace a ministry of welcome. Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. In The Art of Hospitality, Yvonne Gentile and Debi Nixon guide you and your church creating radical hospitality that infiltrates the heart and culture of the entire congregation. Choose The Art of Hospitality main book for pastors and other leaders in the church. Choose the Companion Book for everyone else in the congregation.
Author : Micah Solomon
Publisher : SelectBooks, Inc.
Page : 191 pages
File Size : 44,78 MB
Release : 2016-10-11
Category : Business & Economics
ISBN : 159079379X
Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”
Author : Conrad Lashley
Publisher :
Page : 320 pages
File Size : 44,26 MB
Release : 2013
Category :
ISBN :
'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. 'In Search of Hospitality': *brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, providing a truly global perspective on hospitality * focuses the study of hospitality across the range of human, social and economic settings * provides a reference point for the future development of hospitality as an academic discipline. This text is ideal for students and academics in both the applied fields of hospitality and tourism studies, and general academic fields in business studies and behavioral sciences. For practitioners in hospitality, leisure and tourism businesses the text provides a provocative and informative guide to understanding and providing hospitality in commercial contexts.
